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Report: #1134688

Complaint Review: Ryan Gillam - Internet

  • Submitted:
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  • Reported By: Sprngmrktng — Kansas City Missouri
  • Author Not Confirmed What's this?
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  • Ryan Gillam Internet USA

Avoid Fiverr Seller RyanGillam At All Costs! "Top Seller" Ryan Gillam is running a SCAM! AVOID! AVOID! Internet

*REBUTTAL Owner of company: Update a year on

*Author of original report: OP: Report Retracted

*REBUTTAL Owner of company: Review is just...wrong

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I've used Fiverr.com as a buyer and I will continue to do so, but everyone needs to be aware of the so-called "top seller" RyanGillam. He had great reviews and we talked previously about the project before placing the order. He seemed very happy to take on the order as he explained that the topic was in his wheel house. I spent over $100 on hiw gig, which also included at least ONE article to be delivered within three days (which I paid extra for - the rest could be delivered by the deadline stated on the gig). I found the seller RyanGillam on the Forums complaining about how he has gotten less orders over the past few months, and I reached out about ordering his gig. Being Top rated seller, native English speaker with great reviews I thought it was a fabulous idea. I was wrong and I hope everyone learns from my experience. 

A few days went by and the ONE article that I paid extra for for quick delivery never arrived. I even waited a a few more days. I contacted him and he was annoyed that I inquired about the status of my order. After realizing I wasn't going to recieve the quick delivery extra that I paid for, I decided to let that one go and just wait a few more weeks for the total order to come in. All the while, I've been extrememly nice, polite, and patient with the seller. I even tipped in advance! Big mistake on my part...

The seller RyanGillam missed the deadline for my orders and after I contacted him, he sent me a long, drawn-out story about issues he had with another buyer and how he wants to spend more time with his girlfriend? He also unloaded on me way too much personal information about his life: A big drama queen. At this point, two full months had gone by and not a single delivery. Another couple weeks went by and I inquired about the status of the order and he sent me another long, drawn-out message about how he's not feeling well, his girlfriend is made at him, and that Fiverr is hard, blah blah blah. What?!

All the while, he continues to post frequently on the fiverr forums complaining about not getting enough orders.....

I asked him to mutually cancel the order on a few ocassions as it was clear that he was not going to deliver because he had too many personal issues going on. He got mad, refused the idea, and delivered EMPTY. which means he "delivered" but didn't send any work at all. I asked why he did this and he actually sent me a message stating that "he's a top seller and can do what he wants". I couldn't believe it. He also threatened to have another seller he knows hack my website!! If I file a paypal dispute my account will get banned apparently from Fiverr. I refused the delivery of course and just wanted to give the project to a more professional, reputable seller at this point or get my money back. 

I sent a message to Fiverr CS and I didn't recieve a reply.

When I checked my Fiverr messages one morning, I read the message "HA HA! I had Fiverr CS complete the order and there's nothing you can do about lol. Thanks for the free money hahaha!!" RyanGillam recieved over $100 of my hard-earned money and never delivered a thing. I have NEVER been treated this terribly by a Fiverr seller or any seller for that matter. After a long battle I finally was able to get my $100 credited back to my Fiverr account, but this seller has still retained his top seller badge and continues to harrass other buyers. I've talked to other buyers about RyanGillam and they've had similar experience. He is running a scam. He cherry picks which gigs he wants to do and flakes on the rest. I also found out that he pays for good reviews!! He's made A LOT of money with this gig and who know how much of it was stolen from buyers he's threatened with hacking. From what I've gathered from fellow buyers, he may be a teenager? he's definitely not a professional in any sense of the word. 

It appears he has a friend or two in Fiverr customer service who helps him rip off buyers. Hopefully Fiverr has removed that employee as I received an extrememly nice, apologetic email from CS about what happened to me. In fact, they offered to credit it back to my paypal (which they don't normally do because it's stated in TOS that you only get store credit so to speak). I want to note that this review IS NOT a complaint against Fiverr but a seller who has somehow managed to slip through the cracks and continue to scam people.

Please learn from my experience and avoid Fiverr seller ryangillam - no one deserves to be treated that way. I take full responsibility for letting myself get duped by this punk kid. I just hope no one has to deal with this type of treatment. 

This report was posted on Ripoff Report on 03/29/2014 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ryan-gillam/internet/avoid-fiverr-seller-ryangillam-at-all-costs-top-seller-ryan-gillam-is-running-a-scam-1134688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

Update a year on

AUTHOR: RyanGillam - (Not American)

POSTED: Friday, July 31, 2015

Here we are almost a year later, and I still don't think the initial writer of this 'review' realises just how much this has impacted my business and my life. They know that none of the words above are true (hence why they have put "report retracted" on EVERYTHING they posted (over multiple accounts. About 3 to 4 accounts were used)

This person deliberately attacked my business for no purpose other than 'fun'. These reviews led to it making it very difficult to obtain new clients (because it is almost impossible to out-SEO this website). 

I just wish for the person who filed this report, and I believe I know who it is, to realise that what they did impacts a real person. I wish to for them to realise that it ruined a business that I took over three years to build up (this is not the only place that they posted these reviews)

It doesn't just come up for my business either. Other reviews posted link where I actually live, which makes it difficult to get a 'real job' if people 'Google' me, because it just makes people believe I am a scammer (when I am not). Not to mention they attacked my business which does not even offer writing services (they did this in other reviews)

In short, the person who posted this is terrible. They may have done this for a 'laugh', but over the course of a year, it has caused far too many problems for me. These reviews are always going to exist. So, I want whoever did this to just...never do it again. Not as a joke. Not anything. It impacts real people. It impacts real businesses.

The person that wrote these initial reviews knows that absolutely everything they posted is an outright lie (and any client can email me to find out more about how this is the case. Hell, get in touch with me and I will deliver high-quality writing). You can easily go to my website. I, think, I have gone into depth elsewhere on this page, about how these are inaccurate. However, if you order from me, you are going to end up with high-quality writing. I promise you of that. I don't actually think I have had a single person disappointed with what I have produced.

I am not even American, so, no idea why some of the reviews list me as such?

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#2 Author of original report

OP: Report Retracted

AUTHOR: Sprngmrktng - ()

POSTED: Sunday, May 25, 2014

This complaint has been retracted. 

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#1 REBUTTAL Owner of company

Review is just...wrong

AUTHOR: RyanGillam - ()

POSTED: Tuesday, May 13, 2014

Yes, I have been late from time to time on my articles. Never more than a couple of weeks though, and that was down to sickness.

I have NEVER EVER delivered a gig 'empty', especially not a $100 one.

I have NEVER got mad at somebody for asking for a mutual cancellation. I may ask them to reconsider, but if they really insist then I will give it to them.

I have NOT dealt with a single $100 order in the past year or so that has been cancelled and where the money has been refunded. I looked through everything. $200 yes, less than $100 yes. Never $100.

I have asked customer support to read through all of the complaints made about me. There were none, well, there was 2, but neither were related to this situation, it is more the fact that during sickness nobody could get in touch with me.

I do not even have an offer where somebody can purchase one article for delivery in three days.

I would NEVER send a message like that to a customer. EVER. I would not even contemplate messaging somebody something like that. I almost certainly would not use the words 'lol' or anything similar in my writing. I run a professional service and I have a LOT of repeat customers who return time and time again. I would NEVER threaten to hack somebody's website. I have no idea where that idea came from? I have also been through EVERY message sent and received in the past six months (and that took a good few hours) and I have never said anything that could be construed like this.

I do not pay for my reviews. Every single review on my gig has been earned through hard work. I have no need to pay for reviews. I have built up my reputation through my writing skills. That is a highly defamatory statement and I do request proof that this occured.

Finally, I am certainly not a teenager, and I do not have a single friend in customer support (that I know of!) so yes. I do not agree with this review in the slightest.

Yes, I may be late from time to time. That's what happens when you have a ton of work come in. Never months upon months. I NEVER get mad at customers, I never deliver gigs empty, I never ask customer support to mark orders as complete so I can get my 'cash' quickly (and they certainly would not do that because yeah...the gig is empty. Remember, you CAN'T get directly in touch with a selected team member, they are randomly assigned so I have no idea how that would work anyway). I have never spoken to a single customer like that and I do urge the poster of this 'review' (if it can really be called that) to show me proof that I done this!

In short, this report is COMPLETELY inaccurate and highly defamatory. I do urge the writer of this to drop me a message through Fiverr. I am going to presume that this is a disgruntled seller that is trying to ruin my reputation? I have ZERO orders that have been cancelled anywhere close to this value in the past six months.

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