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Report: #134535

Complaint Review: Jamster - Berlin Internet

  • Submitted:
  • Updated:
  • Reported By: Pensacola Florida
  • Author Confirmed What's this?
  • Why?
  • Jamster www.jamster.com Internet Germany

Jamster billing ripoff charged to cell phone Berlin, Germany Internet

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I signed up for a "FREE" ringtone at Jamster.com. Little did I know that I was signing up for a weekly contract supposedly at $1.99 per week. I went back to the website and cancelled as soon as I received a text message that told me I was being billed $1.99.

The next thing I know, I start receiving these text messages stating I am being billed $1.99 about every other day, not once a week.

I went back to the website and cancelled AGAIN. These messages continue to come. I called my wireless provider, Cingular and they inform me that there is nothing I can do but disable my wireless internet service on my cell phone. I didn't think that was fair that I had to do without a wireless connection just to stop Jamster.com from billing me.

I contacted Jamster.com on the only phone number listed on their website. I noticed that there isn't an address listed on their website. The customer service rep was very extremely rude. I could harly understand her accent. I asked where I was calling and she said Berlin, Germany. They told me that the problem was with Cingular and I needed to contact them.

Back and forth I went. Now I am stuck with $50.00 worth of charges that Jamster will not remove and Cingular won't help me with.

Beware of this company. Do not be fooled that it is owned by VeriSign. I have since found out that I am not alone. Alot of friends said they are dealing with the same thing. The company is not registered to the Better Business Bureau and for good reason.

Now I also realize that I cannot rely on Cingular to help their customers with this kind of problem.

Brian
Pensacola, Florida
U.S.A.

This report was posted on Ripoff Report on 03/10/2005 06:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jamster/internet/jamster-billing-ripoff-charged-to-cell-phone-berlin-germany-internet-134535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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