EcoQuest I experienced acute indoor ozone poisoning from EcoQuest ozone generators Greeneville Tennessee

EcoQuest distributors are taught that the square footage setting for the unit is the square footage of the room the unit is placed in, regardless of the square footage of the home.  With the home being 1000 sq ft and having 2 units set at 3000 square feet, it is no wonder that this person is experiencing a problem.  One unit alone can handle 3000 square feet and it should NOT be set at 3000 sq.ft.

This is no different than having a complaint against aspirin but instead of taking the 2 tablets as recommended, the person takes 20 tablets. Obviously that is NOT the recommended dosage so the results will not be what was expected.  Operator error is the issue.

If you drive your car into the garage, close the garage door, and stay in the garage with the car running, you'll probably be dead in 30 minutes.  Does that mean that a car is dangerous to drive because it produces harmful carbon monoxide?  No, it means that the person didn't follow directions because it is common knowledge that you don't have a car running while it is in an enclosed space much less stay in the enclosed space with it while it is running.

At some point the person owning the equipment must take responsibility for following instructions.

I shudder to think of what kind of advice was given to the customers of this distributor if they themselves don't know how to properly operate the unit.

The issue is not the equipment, it is totally safe to use as it produces the same purification that you'll find outside produced by nature.  It actually couldn't be any safer.  The issue is not following the proper procedure for using the technology.

First, the person doesn't need two units in a 1000 square foot home. Second, the maximum setting for only ONE unit should be 500 square feet, if even that much.  Typically, the setting most people would use is the RCI setting, in which case the unit DOESN'T PRODUCE OZONE!

The only time the 3000 square foot setting is used is in an unoccupied room, with the door shut, to sanitize (rapidly clean) a room.  It should be pointed out that these units are NOT ozone generators.  Ozone generators are used to treat homes that have received massive damage like from a fire and they do put out huge concentrations of ozone.  When ozone generators are used, people have to leave the home, but that is not this.  That's like saying a garden hose is the same thing as a fire hose, there is obviously a world of difference.

It is fascinating to read about all of the misinformation about ozone.  Ozone is about as natural a gas as you can get and is present outside all the time.  It is produced by nature and cleans the air outside.  If it wasn't around we'd all probably be dead.  When newscasters refer to the ozone level as being high it causes an incorrect assumption.  Here's the facts...Pollution in the outside air is made up of thousands of kinds of chemicals.  It comes from factories, cars, construction, etc., and to be able to accurately measure all of that pollution would require thousands of dollars of scientific equipment to provide a measurement of all the pollution in the air.  Since weathermen do not have the money to purchase all of that scientific equipment to accurately measure the real pollution, instead they measure ozone.  Why?  Because in our environment, nature will produce an equal amount of ozone to combat all of the pollutants.  There's a very technical explanation of how this happens but it does and it is a very natural process.  Weathermen know that if there is "X" amount of pollution there will be "X" amount of ozone, so they measure the ozone since it is inexpensive to measure.  Unfortunately, they don't explain that the ozone isn't the problem, rather it is the pollution that is the problem and the ozone is the solution.

With the EcoQuest technology, it is so advanced that we don't use Ozone anymore, we use RCI technology.   If the person owning the equipment wants to sanitize a particular room quickly, they can use the "away" mode or crank the technology up to 3000 sq.ft., and sanitize an unoccupied room in about 2 hours using ozone, but that is NOT the normal operation. 

This distributor is not following the recommended usage of the technology.  The problem isn't with the equipment.

EcoQuest distributors are taught that the square footage setting for the unit is the room the unit is placed in, regardless of the square footage of the home.  With the home being 1000 sq ft and having 2 units set at 3000 square feet, it is no wonder that you are experiencing a problem.  One unit alone can handle 3000 square feet and it should NOT be set at 3000 sq.ft.

This is no different than having a complaint against aspirin but instead of taking the 2 tablets as recommended, the person takes 10 tablets. Obviously that is NOT the recommended dosage so the results will not be what was expected.

If you drive your car into the garage, close the garage door, and stay in the garage with the car running, you'll probably be dead in 30 minutes.  Does that mean that a car is dangerous to drive because it produces harmful carbon monoxide?  No, it means that the person didn't follow directions because it is common knowledge that you don't have the car running while it is in an enclosed space.

At some point the person owning the equipment must take responsibility for following instructions.

I shudder to think of what kind of advice was given to the customers of this distributor if they themselves don't know how to properly operate the unit.

The issue is not the equipment, it is totally safe to use as it produces the same purification that you'll find outside produced by nature.  It actually couldn't be any safer.  The issue is not following the proper procedure for using the technology.

First, the person doesn't need two units in a 1000 square foot home. Second, the maximum ONE unit should be set would be 500 square feet, if even that much.  Typically, the setting most people would use is the RCI setting, in which case the unit DOESN'T PRODUCE OZONE!

The only time the 3000 square foot setting is primarily used is in an unoccupied room, with the door shut, to sanitize (rapidly clean) a room.

I find it fascinating to read about all the nonsense about ozone.  Ozone is produced by nature and cleans the air outside.  If it wasn't around we'd all probably be dead.  When newscasters refer to the ozone level as being high it causes an incorrect assumption.  Here's the facts...Pollution in the outside air is made up of thousands of kinds of chemicals.  It comes from factories, cars, construction, etc., and to be able to accurately measure all of that pollution would require thousands of dollars of scientific equipment to provide a measurement of all the pollution in the air.  Since weathermen do not have the money to purchase all of that scientific equipment to accurately measure the real pollution, instead they measure ozone.  Why?  Because in our environment, nature will produce an equal amount of ozone to combat all of the pollutants.  There's a very technical explanation of how this happens but it does and it is a very natural process.  Weathermen know that if there is "X" amount of pollution there will be "X" amount of ozone, so they measure the ozone since it is inexpensive to measure.  Unfortunately, they don't explain that the ozone isn't the problem, rather it is the pollution that is the problem and the ozone is the solution.

With the EcoQuest technology, it is so advanced that we don't even use Ozone anymore, we use RCI technology.   If the person owning the equipment wants to sanitize a particular room quickly, they can use the "away" mode or crank the technology up to 3000 sq.ft, to sanitize an unoccupied room in about 2 hours, but that is NOT the normal operation.

This distributor is not following the recommended usage of the technology.  The problem isn't with the equipment.

See my 2/26/09 report. In response to Eric's 3/16/09 message, "Read the Manual," I want to draw a present-day comparison. Natasha Richardson might have survived her fall on the ski slopes if she had been wearing a helmet. I might NOT have gotten acute ozone poisoning if I had reviewed the manual. Accidents happen!! Natasha was on the beginner slope; I am a seasoned EcoQuest distributor. I've been using EcoQuest air purifiers for years. I've talked up the benefits of odor control and allergy relief. It was an innocent mistake to crank up the units to 3000 square feet in a small apartment (but I was desperate to alleviate allergy symptoms). Please don't miss the point in my 2/26/09 message: ACCIDENTAL acute ozone poisoning. Customers need to be aware of the hazard!! ~~ The search for an answer to my health problem is documented on my 2/09/09 and 2/10/09 "blog" ~~ http://LorraineFrantzEdwards.blogspot.com ~~ with subsequent updates.

When I read this report I just had to react. The manual of the EcoQuest units tell to not exceed the square footage of the room the unit is in. This lady admits to putting TWO units on 3000 Sqft in a 1000 Sqft home. That is SIX times the recommended setting. Now this is very powerful and safe technology but like with a microwave, or with a car, if you don't read the operations manual and follow the directions you can possibly hurt yourself.

I think this ripoff report is not valid, this is clearly an operator error.

Eric