Network Communications Pay Phones 20 DOLLARS FOR A PHONE CALL??!! Shelton Washington

Earlier today I was at the WalMart in Shelton Washington and my cell phone battery was totally dead. I needed to call my husband and ask him if we needed anything at home, so I went to the pay phone. Since I dont usually carry cash, I didnt have the 50 cents the pay phone stated was required to make a 2 minute phone call. When I tried to call collect, the screen on th ephone asked me if I would like to slide a debit or credit card. Thinking how much more convenient that would be than calling collect, I slid my debit card and was prompted to enter the expiration date. When I did, my call was completed as usual.

I was one the phone for maybe 60 seconds, at the most. Then when I got home and checked my online bank statement, I found I was charged $20.00!!! $20 BUCKS FOR A 1 MINUTE PHONE CALL? THAT IS OUTRAGEOUS!! And I don't understand how they can possibly charge that, when the phone clearly states in plain english that it charges .50 for 2 minutes.

I instantly got online to try and find the company's website, and was bombarded with other customer complaints and rip-off reports reporting similar charges, I've even seen claims where the customer was charged multiple times for the same phone call. Now what do I do??

Toni
Shelton, Washington
U.S.A.