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Report: #324672

Complaint Review: BTQNET, Inc - Internet

  • Submitted:
  • Updated:
  • Reported By: Dallas Texas
  • Author Confirmed What's this?
  • Why?
  • BTQNET, Inc www.simplesnag.com Internet U.S.A.

BTQNET, Inc Intel Graphics Driver Downloads cause Simple Snag to Fail -Customer Support AWOL Internet

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After downloading a necessary update to my Intel Graphics Driver and restarting my computer, the screen shot software Simple Snag would no longer recognize the serial number coding I had received at time of purchase. I do not know that the download caused the issue but timing leads one to believe involvement. However, after trying and FAILING to be able to send an email via the Simple Snag website using 3 different web browsers to the support for Simple Snag, I finally reverted to the CC statement to see if there was addl info available on how to contact them as the website offers no phone # or form other than email. The company charging my CC was BTQNET, Inc. A phone number was included and after numerous calls, I have yet, now close to 2 weeks later, to receive a call back. The CC co states that a chargeback is not possible due to a statute of limitations they must live by so BTQ goes unpunished financially from this consumer. So my recourse is let the rest of the world know to avoid their website(s).

Poc
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 04/08/2008 06:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/btqnet-inc/internet/btqnet-inc-intel-graphics-driver-downloads-cause-simple-snag-to-fail-customer-support-aw-324672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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