Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #316455

Complaint Review: 50dollarlogo.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Port St. Lucie Florida
  • Author Confirmed What's this?
  • Why?
  • 50dollarlogo.com 50dollarlogo.com Internet U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This company offers logo design packages starting at $50 for 6 logo concepts, you can also add other services to this for additional fees. They offer to present you with your concepts for revision in 1 to 3 days. I picked a package above the $50 one that offered 12 design concepts. I made payment after completeing my order and waited for my concept designs.

After 4 days I had heard nothing and decided to use there online help service as they claim to have 24/7/365 operaters to answer your questions. It seems I must have caught them on the leap year when no one was available. I left a message reguarding the status of my order only to recieve a mailer demon email saying it could not be delivered and the mail box was full. I then sent a somewhat threatning email to the email address on my order confirmation. I recieved a generic misspelled email in return stating my order was in progress and I would recieve my designs asap.

It is now day 9 and I have heard nothing and recieved nothing. So much for a 3 day turnaround. I will be requesting a refund and filing a dispute with my credit card company. The site appears to be a scheme to me. The online support is never online and the mailboxes are full. Seems to me I'm not the only dissatisfied customer. Just remember, you always get what you pay for.
I thought I had found the answer to my business logo need. It turns out I just created alot more hassle for myself and I'm currently out $70.

Doug
Port St. Lucie, Florida
U.S.A.

This report was posted on Ripoff Report on 03/10/2008 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/50dollarlogocom/internet/50dollarlogocom-quick-to-take-your-money-but-not-to-deliver-the-services-ordered-interne-316455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Consumer Comment

when will this company be shut down??

AUTHOR: The Skin Spa - (USA)

POSTED: Wednesday, November 25, 2009

it is now 2009 getting into 2010. what it the point of the ripoff website aned so called lawyers if they are not going to go after the guy behind 50dollarlogo. I have done some investigating of my own and found out that not only does this guy own 50dollarlogo but he also owns several other dot coms logo websites doing the same exact thing which is baiting you with the 100% money back if you are not satisfied and then when you are not (becuase the graphics are a complete joke) he never refunds anything. All the so called companies he has done work for are non existant. The few individuals who claim they liked his work are most likely HIM claiming to be a customer. to the people at RIPOFF website I urge you find this guy and press charges on behalf of the hundreds of people who have been scammed. I still want my money back as I did not get the service nor product worthy of payment they took from me.

 

IS ANY ONE LISTENING???

Respond to this report!
What's this?

#2 Consumer Comment

So far so good for me!

AUTHOR: Andy1 - (Canada)

POSTED: Thursday, November 20, 2008

I recently just purchased the $50 package from 50dollarlogo, and after 3 days i got my 6 logo concepts. although all six of them were totally hideous lol, they did have a clipart i liked so since you can have free unlimited revisions, I said i liked the clipart and told them how i'd like the designs changed to make me satisfied with the logo. apparently it can take up to 2 days to respond to my email and i sent it today nov. 20, 2008 so i should here from them around nov. 22, or allowing an extra day, nov. 23, because it's most likely only one or 2 people creating the logos, responding to emails, taking orders, etc. because $50/ logo is not very much money able to afford to pay other employees, and 3 days to construct a logo means they don't put very much time and effort into it, but i wanted to try them out anyways so will see what happens.

Respond to this report!
What's this?

#1 UPDATE Employee

50dollarlogo: Satisifaction rate very close to 100%: 50dollarlogo

AUTHOR: 50dollarlogo - (U.S.A.)

POSTED: Thursday, July 03, 2008

Dear Readers,

We apologise to this customer for delay in our service to him.

We process 1000s of logos each year and understandable, with a big business turnover, some clients may not be fully satisfied. As business readers you will hopefully acknowledge this.

FACT REMAINS: We are the most affordable logo design service world-wide and have great quality to match. We have satisfied very close to 100% of clients and have very good customer referrals and repeat business.

As regards this complaint, we are disappointed. We do have online chat support and the client in question must have caught us when the staff were offline. We apologise to the client for this, and now have managed staff online close to 24hrs Sunday to Friday.

Our full legal team are looking into this matter to have an unjustified claim removed for the benefit of all potential small business logo seekers. Business owners should feel 100% confident with us.

We have full online support staff to keep costs low and our terms fully state that the delivery times are a "best estimate". No design firm can guarantee exact time of delivery.

We process high quality designs and these are never rushed to harm quality.

We can even provide sample logos we have done to any concerned person directly to their email address. The person can desire the type of logo and we will find one in our database to match.

We have full 100% money back guarantee, and if someone is not happy anywhere they can ask for their money back.

For any more information, one can speak with a live chat assistant online.

For logos we have designed, one can see our portfolio.

For further information please email info@50dollarlogo.com.

IMPORTANT MESSAGE: FACT remains; close to 100% of our clients have obtained the exact logo they were looking for from our designers. A 100% rate is impossible in the design industry where a designer needs to interpret what a client has in his or her mind of the logo they require.

Thank you for reading.

We wish the customer in this case every business success.

P.S.

As we are very price competitive in our industry our legal team is currently looking into matters of unfair feedback left elsewhere, potentially from competitors who maybe trying to undermine us.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now