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Report: #305446

Complaint Review: Ocwen Loan Servicing - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: huber Hts Ohio
  • Author Confirmed What's this?
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  • Ocwen Loan Servicing PO Box 785055 Orlando, Florida U.S.A.

Ocwen Loan Servicing , Ocwen Financial A Nightmare Orlando Florida

*Author of original report: Ocwen Round two

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In August 2006 my Mortgage was transfered to Ocwen Bank. Almost from day one Ocwen has been posting late charges for payments that I made on time. My payments are due on the 1st of each month with a 15 day grace. In one instance they sent me a letter for insufficient funds on an automatic debit. Ocwen was suppose to ACH a payment of $1020. Instead they debited $1123. Ocwen, without authorization added hazard insurance charges and a home warranty service.

I'm in the tank for $3000 and I never missed a payment. I am getting default letters weekly but conversly Ocwen has never refused a payment. When I call Ocwen all I get is lip service from someone that doesn't understand english. On 1/23/08 I sent Ocwen a certified letter (return receipt)disputing the late charges together with a request for validation of the debt. I Received the return receipt un-signed.

Here is the kicker!! My home owners insurance and property taxes are escrowed. I received a notice from the city that my 2007 property taxes are delinqent in the amount of $1600. A 1098 that I received from Ocwen stated that they paid $1722 in 2007 taxes from Escrow. Not only did they not pay my taxes , the 1098 stated they paid more taxes than was due. I would certainly apreciate a referral to a competant attorney to help me solve this problem.

Ed
huber Hts, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/02/2008 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocwen-loan-servicing/orlando-florida-32878-5055/ocwen-loan-servicing-ocwen-financial-a-nightmare-orlando-florida-305446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Ocwen Round two

AUTHOR: Ed - (U.S.A.)

POSTED: Monday, March 10, 2008

On 2/06/2008 I sent Ocwen a payment of $1060.00.On 2/09/2008. I spoke with a US representative ( Rob) from Ocwen about a loan modification. After taking my financials and talking to management the representative told me that I was approved for a discounted loan modification.Rob told me that he would be emailing the papework and stated that Ocwen would use the $1060 that I had sent in via Western Union as the down payment.

I would then be required to send a payment of $636.12 on 4/1/2008 and again on 5/1/2008. After that I would be on a new plan with a fixed rate at 6%. On 2/18/2008 much to my suprise I did receive the paperwork via email as explained. I filled it out and sent it back. NOW!!! here we go!! I called Ocwen and talked, this time, to an Indian Rep to find out why the $1060 was not posted. The Indian rep told me that Ocwen reversed the payment because it was 11 cents short. I went to Western Union and re-transmitted the payment of 1060.11.

Ocwen received the payment. I thought I was good to go!!. I sent the 4/1/2008 payment on 3/6/2008 via Western Union. Guess what.. It hasn't been posted. Three calls and no one can tell me about the April payment I sent in early. I asked to call the Cashier department but the Ocwen rep would not give me a direct number. Manwhile late fees are still acureing. HELP!!!

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