Google Adwords, Google Advertising, Google, Google CPC, Google Paid Search Google Adwords - Unauthorized charges - overdraft fees, buyer BEWARE! Mountain View California

Ok, I am glad to hear I am not the only one.

I stoped my google ad from adwords and 5 monts latter I found out that was still being charge and they will not re-inbuser me. Here is my story:

I just want to make everyone aware that that google adwords advertizing services can wipe your bank account clean, without you even knowing.

I was just testing google adwords hooked by a $100 dollar credit cupon they offer. I sighed up so I could use their $100 credit and test it out. After using up the $100 credit I disabled my ad. Six months latter I found out that I had been charged $1,644.

I called google Adwords to complain and talked to managment a few times. They were not able to remove my charges because they could not verify that I had pause my advertizing. I thought I deactivated my ad, but something went wrong and it was not properly deactivated, or they activated afterwords by error.

Googel adwords claims I never diativated my ad, so they will not give me a refund or credit.They could see that there was no activity in account for over 5 months. I never returned to google adwords because I thought I had deactivated my ad, but this was not enought for them. I told them that the website I was erroneously advertizing was dead, they still don't care. The month I deactivated my account I only had a $190 charge and every other months it was around $300, so to me that shows that I did deactivate my account. By now google adwords has added a new code to deactivate an ad, they have a pause and play option and they could not tell by the logs that I had ever paused my ad.

Bottom line, you have to be extreamly careful, if you accidently do not properly pause your add you will be charged for an infinite amount of time and they will not re-inburse you, this could cause you thausands or more if you have the buget in yoru bank account.

Google Adwords failed to send me a montly bill to make me aware of the charges. They could have easily send me an email every month with the charges and they would have made me aware that my ad had not been deativated. I believe that they should be responsible for sending a monthly charge statement but they don't believe they need to sending a monthly bill. I think they are wrong and I would love to have an attorney file a class action lawsuit for unethical bussiness practices. You can not just grab some ones credit card or bank info and charge them indefinitaly with out even sending them a bill with charges.

If there is an attorney that believes that google adwords is doing wrong and willing to make a class action lawsuit at no cost to me, please contact me or reply to post.

I was using Google Adwords during the first half of the year, but I paused every campaign. I wanted to start a new campaign now, Jan 09, but when I opened my account, I had over $4000 worth of clicks that they invoiced in October on a brand new campaign that was started up that I don't even rocognize. Luckily the credit card on file was expired, so they were unable to hit my card, but they tried several times, then in November, they zeroed out the balance through "invoice adjustments" and now I show a zero balance. I have no idea what is going on, but I am waiting to hear back from Google Adwords customer service on this issue. I am most likely a victim of fraud. We'll see how they handle this, and I will report here. I hope I don't have an experience like you did.