Tiny Details ripoff Groton New York

I wasn't surprised that the items were small. Dollhouse miniatures are supposed to be small, that's why they are called miniatures. As a dollhouse collector myself I was thrilled at the opportunity to work for TD and make some extra money. I went by their rules, sent the sample back, which was promptly returned to me with a letter that stated that my work was excellent and to make sure I continue with the rest of the kit in the same fashion, which I did. I even sent them an email with questions and concerns with was also promptly answered.

That said...

Several weeks later I am still waiting on my paycheck. I've written several emails, polite and otherwise, to them asking what the problem is, and I have been conveniently ignored by these people. I know my work was finished properly. But that is beside the point. If they cannot respect a person enough to respond to their complaint and explain, they shouldn't be in business. That is just bad business practice! They "guarantee" on their website that they'll refund your deposit or part of it, that they'll send you the work back without pay if something was wrong with it. That would at least be the HONEST thing to do. Ignoring a person and not paying them only shows their dishonesty. THAT is my problem with Tiny Details. I feel like all my hard work, plus my deposit (and shipping charges) were plain and simple - stolen by this company.

This company is not a scam, I have completed several rounds of an item with them. I have been paid by check, payment is sometimes a little slow, but then again they are sending payment through snail mail. It did take awhile to get started and when I received my first shipment I was in shock also. The item are so small and I thought like you that it would be impossible.

But I have gotten better at making them, just like any new job it takes a bit of trial and erra to get it right the first time. I just wanted to say that if you want a job that you can work from home for extra money. this would be great. I tried it because by dogs need surgery they have cancer and each surger is $600.00 to remove the lumps they have.


Carol

Leila ordered our Russian Tea Box set to assemble. The sizes of the tea boxes, as well as all of our other miniature products, are on our website. We make dollhouse miniatures--not full-sized objects. Everything we have assemblers make is 1/12 the size of something in the real life (In house we make things that are 1/24 scale, but we feel they are too small to send to assmeblers. Even our name indicates that items are small...Tiny Details!

Leila sent in a sample of her work--something we require before an assembler makes all of an item (this has been in place about a year to end any complaints assemblers have had about not understanding what we're looking for. It's easier to remake one item than it is to remake an entire set).

Leila's sample was mailed in either an envelope or some other sort of mailer that was crushable. The post office crushed her sample so we were not able to review it. The sample review Leila received back read: One sample received for evaluation.

The fold at the top of the bag should be SMALLER, about one-third to one-fourth of an inch.

Your sample was crushed in the mail. Please submit another in a way that it will not be crushed.

There's nothing we can do about improper packaging. We very clearly ask people to send in items that can be crushed in a box. Mail is automated and envelopes get crushed.

Leila has never contacted us about any other concerns nor has she sent in another sample or a completed kit. Further, she's not sent in anything for a refund as of May 1, 2006.

We're not clarvoyant--without contacting us there's nothing we can do. Had she contacted us on our toll-free number or by e-mail any time of the day or night, we could have offerred her numerous options including more materials, an extension of time if she needed it, gelped her with any issues she had, etc. We have an assembler help line for reason--I don't see why she didn't use it. We're at a complete loss why Leila didn't use the resources available to her.