E TOUR AND TRAVEL RIPOFF, DISHONEST & MISLEADS!! DON'T BE FOOLED!!! Orlando Florida

Got a call for some bargain price including 4 tickets to Universal studio. Of course we accept- the tickets and the hotel are worth the price of what they were asking for! Just at $300

About 2 weeks later I called to cancel. They said ok. Our CC company reversed charges. After 1 year they hit our card again and said it was NON REFUNDABLE (ok, why wait a year?). We decided to use it since we got charged. We scheduled everything then told we had to pay and EXTRA $100 for taxes- sounded likely. So we did. We are up to $400 now.

I then emailed because we never got our tickets in the mail, a video we were promised, or the maps. The lady wrote back- I still have the email- That we would receive the tickets at the hotel desk upon arrival!!

When we got to rental car company- funny we had to pay another $35 in taxes(we were driving from TX to FL). We had paid an extra $100 for this. We paid.

Everything went smooth on our drive (we were in control) we arrived at the hotel in Orlando and suprise suprise- we had to go to KISSIMMEE to pick up the vouchers. Our confirmation sheet said to check in at the hotel reservation center. Again, misled.

Drove a good distance to Kissimmee to their location. Then told we had to sit thru a time share deal to get the tickets in the middle of our vacation day! Then told we only get 2 tickets not 4!!! Why am I going to pay $435 now to waste my time listening to someone try to sell me crap I don't want?

I was furious and making a scene. I told them to give me the tickets or I would sit out front warning everyone of the scam. Everyone was the supervisor too everytime I demanded one. They said if I don't sit thru it, we would not get the tickets.

After showing them their email is misleading they said it was my printer not them!! How could it have been my printer? It seemed to print everything else!

Then I sit thru the dumb thing and Because they lie and mislead people who wants to do business with them? I had a PLATINUM AMERICAN EXPRESS CARD WORTH 10 of their time shares- and I refused to invest because of the lies. They made my mother sit thru the thing too because she came to the hotel with us! BUT NO EXTRA TICKET FOR HER for UNIVERSAL!

We finally get to the hotel after EONS of travel, misleading information and so on. When we arrive they want my credit card to charge MORE TAXES to the room!! Here is another $17 in taxes.

We wasted all this gas, given a hard time, stayed in a DUMP (it was a dump too!) of a hotel, paid additional money for taxes, and then paid at each location for more taxes All for 2 "FREE" tickets to Universal Studios!

We would have spent half that doing our normal plan and staying in our family owned home in Florida (although 1 hour drive from Orlando)and purchasing our own tickets.

This was the biggest scam and waste of money ever! Don't be fooled. Remember if it sounds too good it is!! This was!! We wasted so much of our vacation it was not even funny dealing with these loosers! They also had the absolute worst customer service ever. The sales lady was nice- but everyone else was AWFUL!

Funny thing was we told them NO THE WHOLE TIME and called it stupid and everything. They could have had a sale with us and my mother and most likely our in laws if they would have not lied and mislead and accepted responsibility when they were shown their error. They may even have had a sale if they would have apologized and kissed up to us and upgraded everything. Well they just lost a least 2 sales and anyone else I can warn about them!

I truly hope this will help someone! Don't be fooled by employee rebuttles either- they are on commission and that is the only reason they will stick up for that joke of a business. I saw others have the same complaints about them. Do a search on here and see for yourself!

Maureen
Cleburne, Texas
U.S.A.