DELL HIRING PRACTICES - MOST EMPLOYEES ARE TEMPS... AUSTIN Texas

Whatever "NO NAME", you obviously work for Dell and have no balls to even so much as put your name at then end of what you wrote to me. I was let go for having a low close rate, and for some reason call after call in a row was transferred out calls because the had the wrong dept. For some reason I kept getting all the calls that needed tech support, financing, business sales, etc.. which counts against you because you did not sell that person a computer and transferred your incoming call out to another dept. Let me remind you of another thing, you can't hold a gun to someones head over the phone and make them purchase a service plan. Just so you know the company that I am with now, I have been with for 3 years and I have been the top selling associate in sales and service plans for 3 years running and carry second highest metrics in the district and have raised our store stats from the bottom 1000's out of 1400 US Stores to our store being in the top 400 stores.

So you know about a few more things; do you have an answer for the coach that got onto me for not being able to get a customer off the phone and my whole team went on a break came back and I was still on the phone with this customer.

When I finally got off the phone I asked him if I could go and he told me that I needed to manage my time and priorties and calls better and for me to go ahead and take a break but next time I would not get one.

Also if Dell makes such great computers, how come "DELL" is the number one brand out of all the companies that we work on, service, and repair?

John - Hermitage, TN

John: You are way off base here. Dell is concerned with Sales, and that's the name of the game. You are not mislead in anyway when you join, it is sales (i.e. performance-based). The better you do, the more you are rewarded. You do poorly the 3-month window you referenced is usually enough for any do-do to get the clue they shouldn't be there and they quit on their own.

Why should Dell be required to employ everyone immediately with benefits and what-not when retention rate is so dismally low (10-15% maybe). This is simply because not everyone is cut out for a sales environment. When you apply through Spherion, it's a good training ground, it's also a good transitional mode. You are offered ample opportunity to be coached and improve your techniques through this route.

If you follow what the coaches tell you, your numbers will typically improve. The metrics are set in place because those are what makes the company more profitable, hence what makes them able to you pay you better. Why wouldn't they rate you as being profitable and reward you as such? Very lame arguments.

Making Dell-badge from Spherion is not very hard to do if you want to apply yourself; and, that usually is implying that a sales job is for you. If you're not inclined to do the job right, you are probably in the wrong area. No harm, no foul, move on to somewhere else where you are a better fit for the employment mold.

Here's where it gets great working for Dell. You're not allowed to ask questions. If you demand to know how you are paid, you get labeled as a "Conspiracy Theorist." Strong enough words to remove all your credibility without even paying attention to what you were asking.

They automatically assume the company is moral and just and that you are stirring up trouble to lower employee morale. Then the orders you've placed mysteriously start disappearing, so you ask more questions and get your anti-dell label inflated that much more. After 3 months of declining percent-to-goal and absurb paychecks, you realize they were doing this all to manage you out the door.

Because there are 4,000+ applications a day for people who don't know the system is exploitive yet. Once you figure it out, you're a "Conspiracy Theorist" and on your way out the door. My "Bonus (actually commision and the main portion of your pay) Checks" averaged $1,500-$1,800 on the first 6 months there. The month I got labeled as a conspiracy theorist, we started working large amounts of overtime, about 20 hours in November.

My november paycheck, which would have been money for the holidays was $900. all this AFTER WORKING FAR MORE HOURS THAN I DID IN PREVIOUS MONTHS! December was even more absurd. 12-13 hour days, half the times for lunch and higher goals, but we busted a*s and that check was roughly $850. Something is not right here, so I go to management and complain, they give me the same Bullshit speach as before, "You just didn't sell as much."

After being there for more than 6 months, I'm pretty sure I had an idea of the volume of orders I had placed. October was the last month before my "Conspiracy Theorist" nametag was created, in which I hit 150%-to-goal. From Novemer through January my %-to-goal went to 94%, 71% and 48% respectively. There is just no f**king way that is possible.

I don't care how bad of a sales rep you are. If you work 1.5 times the hours you did previously and did litterally half the work, you'd still be at 75% at worst. I still to this day am convinced my orders were taken and given to team members because management was tired of employees finding out they were being screwed on pay. Then they have a reason to fire you saying you haven't hit goals. That goes beyond saving on payroll to all out corporate corruption. I will be a part of this class-action suit and rightfully so.

Just because you're one of the largest companies in the world does not mean you can treat employees the way you do, and I hope you are forced to pay back every dime you've exploited from the unknowing.

well,.. you can't really "get even" however you can irritate the company and it's temp agency.

Find an employment lawyer that will take you case on a contingency (meaning you don't pay if you don't win)

File a Fair Labor Standard Act lawsuit against both the temp agency and Dell. The two companies together have conspired to thwart the Labor Laws set forth by the federal government. specifically Labor Laws regarding temporary employment and permanent employee.

I can not give specific details, as a confidentially condition of the lawsuit I filed,.. however You will be a major thorn in their side,.. they must pay their corporate lawyers to deal with you,. thus you have then turned the tables and are agitating them instead of being the one that's picked on.

Good Luck Yall

I was one of the contract security workers who was sent there only a few times at night. They only wanted young, beautiful or handsome African American security officers there in the daytime. Everyone out there dreamed of being asked by Michael Dell to join his company's in-house security but that wasn't going to happen.

All the Wackenhut Corporation security people who went out there were hand picked and personally screened in advance so that there was nothing about their appearance that could even remotely offend Michael Dell should his imperial gaze accidentally fall upon you.

There was a story about a young,poor African American single mother who was going to her contract security job when Michael Dell saw her and told her that he was personally hiring her to monitor surveillance cameras for the in-house security employees for more money than she had ever made in her life before. Urban legend? I don't know. But it was widely known throughout the Wackenhut company when I worked there that Michael Dell preferred African American officers and insisted on them. The non-African Americans were just tokens.

Even the security was temps. That is how it is with the Dell corporation. So they save on benefits except for the inner circle and I was at the same Worksouce place looking for a job when one of Michael Dell's founding employees came in to look. He had been a very valued employee when Dell had started up but he was now wandering around, couldn't quite get the message that he was no longer wanted by his good friend who had stabbed him in the back. Loyality apparently doesn't count for much there or anywhere else in Austin!

It's just the way that yuppies do business and Michael Dell is a yuppie.

I remember we had orders that if Michael Dell ever came by where we were, we were not supposed to make eye contact or attempt to communicate with him in any way! We were not to have extended conversations with him and to back away from him, not to turn our backs to him. A lot like the Protocols you would use in the Royal Court of England. At least we didn't have to genuflect or kow tow to him.

My brief experience at Dell on the parking lot wasn't any better than anything you all described here.

It was nice that the contract securrity officers were offered the same company benefits as regular employees, like free health insurance ( at least in the early 200s before the BIG lay-off) but the non-African Americans did were allegedly fired when they became eligible for them and I think the African Americans were too.

Image was everything and substance was nothing in Austin. We would have preferred secure employment with a living wage!

I worked there from 2002 to 2005 and it was the worst 3 years of my life. I worked in both sales and human resources, and I can tell you that Dell is NOT out to help you make your American Dream a reality. I don't think Michael Dell knows what the people who are running his company are doing. It's just a terrible place and too many bad memories to even detail. To the poster who listed the programs like Tell Dell (what a joke) and Winning Culture (an even bigger more laughable joke) you hit it on the head. Dell preps you for when you're laid off. The "by and try" program they have by assigning temps to jobs is a smart way for them to save on the benefits they SHOULD be paying. Most temps in sales stay for 1000 hours (which is about 6 months) but if you're laid off, they INVITE you to try again in 3 months. Ridiculous. Steer clear of Dell. You'll be happier in the long run.

And I'm white and I have to tell you that the majority of Black and Hispanic employees at Dell are in the factory and warehouses. It's sad.

Although I was never at Dell working in sales I agree wholeheartedly with the sentiments presented here. Because of the crappy job market in Austin

I have on more than one occasion found myself applying for and accepting "job positions" through Spherion (primarily) and Express Personnel Services.

I am a 40 + year old white male, roughly 130lbs. and not physically strong or fast. On all occasions I was "placed" in the "boxing" area
where physical strength and speed are pretty much an accepted requirement. Every single "employee" (with the SINGULAR exception of myself) in this particular part of the "warehouse" was in their early 20's (young, strong and able to deal with the demands of these "positions"). When the first morning
break was called during my second day, I was so exhausted from performing these tasks that I was not even interested in walking to the break area.

The other "employees" didn't really even bother to notify me of the break time (I suppose because anyone with common sense and a pair of eyeballs could see that I didn't belong there). When lunch-time was called I shuffled off to the parking lot, got into my car and drove off without looking back. In retrospect, I believe that this was actually done intentionally to "punish" those they consider "undesireables."
My experience with Express Personnel Services was about on par with Spherion's. I answered an ad in the local paper for "computer assemblers"
and specifically asked if this position was working for Dell (because of my past bad dealings with Dell.) My "response" from the representative was "no." So I took an entire afternoon going through the "screening" process and walked out of their office under the impression that I had secured a full-time means to make a living. During the first day there I discovered that,in fact, this assignment was indeed directly related to Dell and
Dell computers.

The managers that were in charge of getting this "job" off the ground (and this is my opinion probably shared by everyone else) used
methods to weed those that would blindly kiss-a*s and those that wouldn't. Again, because I am generally not one to blindly play nice, I found myself NOT being trained to perform computer parts assembly, but back in the un-aircondtioned warehouse area stacking pallets and dealing with packaging. Suffice it to say, when I presented myself for the next-day's work, one of the managers told me to contact the Express Personnel Services representative.

Not surprisingly, I had been "released" from my assignment without so much as a word of caution or recommendation.

From what I have heard, Dell is losing a substantial part of their customer base due to outsourcing their customer-service departments to third-world countries like India.

As for myself, I would never buy a Dell computer considering what I have seen and experienced first-hand.

Although I was never at Dell working in sales I agree wholeheartedly with the sentiments presented here. Because of the crappy job market in Austin

I have on more than one occasion found myself applying for and accepting "job positions" through Spherion (primarily) and Express Personnel Services.

I am a 40 + year old white male, roughly 130lbs. and not physically strong or fast. On all occasions I was "placed" in the "boxing" area
where physical strength and speed are pretty much an accepted requirement. Every single "employee" (with the SINGULAR exception of myself) in this particular part of the "warehouse" was in their early 20's (young, strong and able to deal with the demands of these "positions"). When the first morning
break was called during my second day, I was so exhausted from performing these tasks that I was not even interested in walking to the break area.

The other "employees" didn't really even bother to notify me of the break time (I suppose because anyone with common sense and a pair of eyeballs could see that I didn't belong there). When lunch-time was called I shuffled off to the parking lot, got into my car and drove off without looking back. In retrospect, I believe that this was actually done intentionally to "punish" those they consider "undesireables."
My experience with Express Personnel Services was about on par with Spherion's. I answered an ad in the local paper for "computer assemblers"
and specifically asked if this position was working for Dell (because of my past bad dealings with Dell.) My "response" from the representative was "no." So I took an entire afternoon going through the "screening" process and walked out of their office under the impression that I had secured a full-time means to make a living. During the first day there I discovered that,in fact, this assignment was indeed directly related to Dell and
Dell computers.

The managers that were in charge of getting this "job" off the ground (and this is my opinion probably shared by everyone else) used
methods to weed those that would blindly kiss-a*s and those that wouldn't. Again, because I am generally not one to blindly play nice, I found myself NOT being trained to perform computer parts assembly, but back in the un-aircondtioned warehouse area stacking pallets and dealing with packaging. Suffice it to say, when I presented myself for the next-day's work, one of the managers told me to contact the Express Personnel Services representative.

Not surprisingly, I had been "released" from my assignment without so much as a word of caution or recommendation.

From what I have heard, Dell is losing a substantial part of their customer base due to outsourcing their customer-service departments to third-world countries like India.

As for myself, I would never buy a Dell computer considering what I have seen and experienced first-hand.

Although I was never at Dell working in sales I agree wholeheartedly with the sentiments presented here. Because of the crappy job market in Austin

I have on more than one occasion found myself applying for and accepting "job positions" through Spherion (primarily) and Express Personnel Services.

I am a 40 + year old white male, roughly 130lbs. and not physically strong or fast. On all occasions I was "placed" in the "boxing" area
where physical strength and speed are pretty much an accepted requirement. Every single "employee" (with the SINGULAR exception of myself) in this particular part of the "warehouse" was in their early 20's (young, strong and able to deal with the demands of these "positions"). When the first morning
break was called during my second day, I was so exhausted from performing these tasks that I was not even interested in walking to the break area.

The other "employees" didn't really even bother to notify me of the break time (I suppose because anyone with common sense and a pair of eyeballs could see that I didn't belong there). When lunch-time was called I shuffled off to the parking lot, got into my car and drove off without looking back. In retrospect, I believe that this was actually done intentionally to "punish" those they consider "undesireables."
My experience with Express Personnel Services was about on par with Spherion's. I answered an ad in the local paper for "computer assemblers"
and specifically asked if this position was working for Dell (because of my past bad dealings with Dell.) My "response" from the representative was "no." So I took an entire afternoon going through the "screening" process and walked out of their office under the impression that I had secured a full-time means to make a living. During the first day there I discovered that,in fact, this assignment was indeed directly related to Dell and
Dell computers.

The managers that were in charge of getting this "job" off the ground (and this is my opinion probably shared by everyone else) used
methods to weed those that would blindly kiss-a*s and those that wouldn't. Again, because I am generally not one to blindly play nice, I found myself NOT being trained to perform computer parts assembly, but back in the un-aircondtioned warehouse area stacking pallets and dealing with packaging. Suffice it to say, when I presented myself for the next-day's work, one of the managers told me to contact the Express Personnel Services representative.

Not surprisingly, I had been "released" from my assignment without so much as a word of caution or recommendation.

From what I have heard, Dell is losing a substantial part of their customer base due to outsourcing their customer-service departments to third-world countries like India.

As for myself, I would never buy a Dell computer considering what I have seen and experienced first-hand.

Although I was never at Dell working in sales I agree wholeheartedly with the sentiments presented here. Because of the crappy job market in Austin

I have on more than one occasion found myself applying for and accepting "job positions" through Spherion (primarily) and Express Personnel Services.

I am a 40 + year old white male, roughly 130lbs. and not physically strong or fast. On all occasions I was "placed" in the "boxing" area
where physical strength and speed are pretty much an accepted requirement. Every single "employee" (with the SINGULAR exception of myself) in this particular part of the "warehouse" was in their early 20's (young, strong and able to deal with the demands of these "positions"). When the first morning
break was called during my second day, I was so exhausted from performing these tasks that I was not even interested in walking to the break area.

The other "employees" didn't really even bother to notify me of the break time (I suppose because anyone with common sense and a pair of eyeballs could see that I didn't belong there). When lunch-time was called I shuffled off to the parking lot, got into my car and drove off without looking back. In retrospect, I believe that this was actually done intentionally to "punish" those they consider "undesireables."
My experience with Express Personnel Services was about on par with Spherion's. I answered an ad in the local paper for "computer assemblers"
and specifically asked if this position was working for Dell (because of my past bad dealings with Dell.) My "response" from the representative was "no." So I took an entire afternoon going through the "screening" process and walked out of their office under the impression that I had secured a full-time means to make a living. During the first day there I discovered that,in fact, this assignment was indeed directly related to Dell and
Dell computers.

The managers that were in charge of getting this "job" off the ground (and this is my opinion probably shared by everyone else) used
methods to weed those that would blindly kiss-a*s and those that wouldn't. Again, because I am generally not one to blindly play nice, I found myself NOT being trained to perform computer parts assembly, but back in the un-aircondtioned warehouse area stacking pallets and dealing with packaging. Suffice it to say, when I presented myself for the next-day's work, one of the managers told me to contact the Express Personnel Services representative.

Not surprisingly, I had been "released" from my assignment without so much as a word of caution or recommendation.

From what I have heard, Dell is losing a substantial part of their customer base due to outsourcing their customer-service departments to third-world countries like India.

As for myself, I would never buy a Dell computer considering what I have seen and experienced first-hand.

I've been at the company for a long, long time. When I started working at Dell it was a dream come true. Stocks were soaring, moral was through the roof, managers were actual people with human blood, and I was treated with so much appreciation they had me sold for life (so I thought)

The company grew and grew and grew fromit's happy employees working endless overtime to so there appreciation back to the company that had made them so happy. And the workload grew and grew and grew and grew. Then they laid off a bunch of people (from the ones I saw 99% need to be fired anyways). Still things keep growing.

Things like, Tell Dell (employee satisfaction survey), BPI (buisness process improvment), Spherion, Winning Culture, You are the Reason campaign, started showing up. What were the reasons for these new ideas? Could it be that the company was in for a change? Why was tech support outsourced and pissing off all the customers? When the .com bubble burst so did Dell's "winning culture" turning it into a beast that needed it's numbers while feeding propganda to it's employees.

Me personaly? I've been to the emergance room for heart problems at 26 from being pushed and trying to give "110%", I've been to the emergancy room again recently for having an anxiety attack that I misstook for a heart attack. I go in daily with my chest cramping like it's going to cave in from all the pressure and today my boss sent me an e-mail about how he needs me to work harder and put in some more overtime (after telling him repedadtly I am way to stressed, having anxiety attacks, needing help with workload, and burnt out). Funny thing is the emergancy room doctor said "we get Dell people in here all the time". Wait, that's not funny is it. God I hope I get another job soom, that's not at Dell. I could go on a whole nother rant on how Dell treats vendors.

I've been at the company for a long, long time. When I started working at Dell it was a dream come true. Stocks were soaring, moral was through the roof, managers were actual people with human blood, and I was treated with so much appreciation they had me sold for life (so I thought)

The company grew and grew and grew fromit's happy employees working endless overtime to so there appreciation back to the company that had made them so happy. And the workload grew and grew and grew and grew. Then they laid off a bunch of people (from the ones I saw 99% need to be fired anyways). Still things keep growing.

Things like, Tell Dell (employee satisfaction survey), BPI (buisness process improvment), Spherion, Winning Culture, You are the Reason campaign, started showing up. What were the reasons for these new ideas? Could it be that the company was in for a change? Why was tech support outsourced and pissing off all the customers? When the .com bubble burst so did Dell's "winning culture" turning it into a beast that needed it's numbers while feeding propganda to it's employees.

Me personaly? I've been to the emergance room for heart problems at 26 from being pushed and trying to give "110%", I've been to the emergancy room again recently for having an anxiety attack that I misstook for a heart attack. I go in daily with my chest cramping like it's going to cave in from all the pressure and today my boss sent me an e-mail about how he needs me to work harder and put in some more overtime (after telling him repedadtly I am way to stressed, having anxiety attacks, needing help with workload, and burnt out). Funny thing is the emergancy room doctor said "we get Dell people in here all the time". Wait, that's not funny is it. God I hope I get another job soom, that's not at Dell. I could go on a whole nother rant on how Dell treats vendors.

I've been at the company for a long, long time. When I started working at Dell it was a dream come true. Stocks were soaring, moral was through the roof, managers were actual people with human blood, and I was treated with so much appreciation they had me sold for life (so I thought)

The company grew and grew and grew fromit's happy employees working endless overtime to so there appreciation back to the company that had made them so happy. And the workload grew and grew and grew and grew. Then they laid off a bunch of people (from the ones I saw 99% need to be fired anyways). Still things keep growing.

Things like, Tell Dell (employee satisfaction survey), BPI (buisness process improvment), Spherion, Winning Culture, You are the Reason campaign, started showing up. What were the reasons for these new ideas? Could it be that the company was in for a change? Why was tech support outsourced and pissing off all the customers? When the .com bubble burst so did Dell's "winning culture" turning it into a beast that needed it's numbers while feeding propganda to it's employees.

Me personaly? I've been to the emergance room for heart problems at 26 from being pushed and trying to give "110%", I've been to the emergancy room again recently for having an anxiety attack that I misstook for a heart attack. I go in daily with my chest cramping like it's going to cave in from all the pressure and today my boss sent me an e-mail about how he needs me to work harder and put in some more overtime (after telling him repedadtly I am way to stressed, having anxiety attacks, needing help with workload, and burnt out). Funny thing is the emergancy room doctor said "we get Dell people in here all the time". Wait, that's not funny is it. God I hope I get another job soom, that's not at Dell. I could go on a whole nother rant on how Dell treats vendors.

I've been at the company for a long, long time. When I started working at Dell it was a dream come true. Stocks were soaring, moral was through the roof, managers were actual people with human blood, and I was treated with so much appreciation they had me sold for life (so I thought)

The company grew and grew and grew fromit's happy employees working endless overtime to so there appreciation back to the company that had made them so happy. And the workload grew and grew and grew and grew. Then they laid off a bunch of people (from the ones I saw 99% need to be fired anyways). Still things keep growing.

Things like, Tell Dell (employee satisfaction survey), BPI (buisness process improvment), Spherion, Winning Culture, You are the Reason campaign, started showing up. What were the reasons for these new ideas? Could it be that the company was in for a change? Why was tech support outsourced and pissing off all the customers? When the .com bubble burst so did Dell's "winning culture" turning it into a beast that needed it's numbers while feeding propganda to it's employees.

Me personaly? I've been to the emergance room for heart problems at 26 from being pushed and trying to give "110%", I've been to the emergancy room again recently for having an anxiety attack that I misstook for a heart attack. I go in daily with my chest cramping like it's going to cave in from all the pressure and today my boss sent me an e-mail about how he needs me to work harder and put in some more overtime (after telling him repedadtly I am way to stressed, having anxiety attacks, needing help with workload, and burnt out). Funny thing is the emergancy room doctor said "we get Dell people in here all the time". Wait, that's not funny is it. God I hope I get another job soom, that's not at Dell. I could go on a whole nother rant on how Dell treats vendors.

I hate to be the bearer of bad news however the internal employees are in the same boat- I was empoyed by Dell from 2001 to this year when I resigned. The job stress is unbearable. The job itself is like being back in high school trying to be with the "in group" I have had a prior manager tell me she would never recommend me for anything in the company (not a race issue) but due to some pull with other managers I had in the past I was able to move to another dept.

with in customer care as a temp. when the permant positions became available I did not apply because much to my amazement she was going to be amanager within that dept. as well.

The ironic thing is through my employemnt history I had received several awards and was recognised for my outstanding performance. The open door policy is a joke for the most part with the rare exception of a few and those few can only console you but don't want to put their butt on the line cause there is nothing they can help you with as they are not "IN "

At the time I resigned I was only making 10.00 an hour (yes I live in the US)

My breaking point was when I had made a customer an offer for concessions and it was "overmy limit" we had in the past up to that day been able to use our discression- my manager had to go to the one who was appointed to approve anything over the linmit and can you guess who that would be...the one who would never recommend me for anything.

At that point I was reprimanded and told I would have to call the customer back and tell him he could not have the items I had promised which I did while trying not to cry on the phone and if I ever did anything like that again I would be imediatly walked out. I was also told how PISSED they were at me (exact words)

I had original spoke to the customer in the morning and early afternoon I had called him back told him he could not have the items, he wanted to speak to my manager. By late afternoon my manager came to me and had me reorder the items that I told him he could not have and send them to him at NC because it was a bigger issue than they 1st relized.

I took 2 weeks off went back to work for 1 week and resigned - to be honest I am not sure which is worse dealing with the customers calls and complaints or the internal crap that goes on-in between the back stabbing and the metrics ever changing rules. Some things just aren't worth it.

We have a team that monitors our times for break -after call and such and they instant message you every min. telling you your not on the phone - or you break was 2 mins. late or 2 mins. early and it was not authorized- you have had the customer on hold 3 mins. blah blah blah blah blah

I miss the insurance but my mental health is alot better- the company needs to make money I understand that however they need to suppot their internal and external employees alike and relize each call is a different call and the customers mean more than numbers and sometimes satisafation does not come in a 3 min. time limit.

I wanted to say that I use to work for Dell in Austin, TX. I was so thrilled about the whole thing,I was being paid $14.00, and had high hope to be brought on permenate as well. I had no idea that the kind of thing that happen to you was happening to everyone. I was under the impression that because Iw as black, that these things were happening.

When I started working for Dell, we did not have a team manager for a little over a month. Apperantly they had hired someone from the Nashville office to move to Austin, her name was Jennifer Balash. I can't even put into words how evil people can be, she had it out for me from day one. I think mainly because we looked alike, aside from the fact I was black and she was white, but I'm sure her co workers would give her s**t about the fact that we looked so much alike. She would make scences on me during meetings, and act irrated by me whenever I asked her anything, and I couldn't understand it.

All I know is there were 5 black employee's on my team, we all started on the same day, and I was the 4th out of the 5 to be fired. Like may other's we were told to add service plans, perphials onto orders, I eman it would be as though we had killed someone if we didn't have those things on every order. They would tell us not to watse time taolking to people that are not interested in purchasing. Being that we were temps, I think they rather took chances on having us add things onto people's orders to try and get over on the customer, because by the time the custoemr discovered anyting, they would tell them "that empoyee no longer works here" or just hope that the customer never notice the added things.

Bottom line is that Dell is a cut throat company, and has no good intentions for 85% employee's or customer's. My advise is keep looking when you see the hiring ads in the paper. When it sounds to good to be true, more than likely it is. In the long run, your going to be walking away with a broking heart.