Liz Brown at Wells Fargo ATM Fraud Department ATM/ Debit Card Executive office Wells Fargo ATM Fraud Department declined my $6300 fraud case for no reason Walnut Creek California

 There isnt much that either wells fargo or you can do. You can retain a lwayer but where ATM cards are concerned, the question they want to know is HOW did whomever get BOTH your ATM card number AND your PERSONAL PIN. Your PIN and card both have to be compromised at the same time. But ATM cards are the same as cash. So they need to do their own investigation to see if it is fraud or that YOU are commiting fraud. What the other banks do has zero bearing as to what Wells Fargo is going to do. How exactly did ALL of your cards and pin numbers become compromised?? THATS THE IMPORTANT QUESTION!!!

Instead of trying to hold Wells Fargo responsible for YOUR lost money, perhaps you should work WITH THEM instead of just demanding they give you back money stolen from you. If the security breach was not on their end they are under no obligation to give you anything back. They dont know if youre just pulling a fast one and had a relative overseas do this so you could get some free money. Remember the ATM doesnt KNOW who you are until a card is put into the machine. If your information was taken from one of your devices such as smartphone or PC, why would you expect them to give you anything back. Thats like getting money from the teller and then getting robbed 2 hours later and going back to the bank and demand they give you the money back that the robber stole from you. The only difference is that they didnt rob you in person.

Kind of crappy of you to hold the bank responsible for your lost money. If they dispenced money from an ATM off of a debit card transaction, then they did their part LEGALLY. The information presented to them at the time of the transaction looked genuine so they gave the money. This is why they tell you to never give your PIN number out.