Complaint Review: CENTRAL COAST NUTRACEUTICALS - GREENTEAEXTREME.COM - LARGO Florida
- CENTRAL COAST NUTRACEUTICALS - GREENTEAEXTREME.COM 12399 BELCHER ROAD SOUTH,SUITE 140 LARGO, Florida U.S.A.
- Phone: 888-692-8352
- Web:
- Category: Supplemental Health Programs
CENTRAL COAST NUTRACEUTICALS - GREENTEAEXTREME.COM - PRESIDENT GRAHAM D. GIBSON EXTRACTED MONEY FROM MY BANK ACCOUNT LARGO Florida *EDitor's Suggestions on how to get your money back into your bank account!
*UPDATE Employee: CCN is here to Help
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I came across an amazing offer while surfing the net one day..it popped up and offered me a trial of the greatest weight loss product ever! Only $1.00 would get me a 1 month supply of GREEN TEA EXTREME! Add $1.95 shipping and it would be only $2.95 for the whole bottle to try.
I ordered it on Sept 28th and it was billed on Sept 29th snd sent out on Sept 30th. I received the bottle on Oct 4th. I didn't start using immediately, maybe a few days went by and before I new it, they had billed me an additonal $38.95 on Oct 20th!
The offer says"risk free trial" and when I called to tell them of the charges, they said I did not cancel in the 14 day time period they gave me to try it.
From the day I received it to the day they charged additional was 16 days and it was supposed to be a trial amount for 1 month! I just didn't even have the time to find out if it worked or not, and now, with half a bottle left, it's going in the garbage just like their business is going to
I tried calling on the weekend, and no answer, only a voice that says hold on while I connect you to your party..I waited and waited. Hours are 6am-5pm MST No mention of hours or anything on the phone when calling after hours..I found it on the shipping label..1-888-692-8352 for customer support.website is support@centralcoastnutra.net
JOANNE
NORCROSS, Minnesota
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
This report was posted on Ripoff Report on 11/14/2008 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/central-coast-nutraceuticals-greenteaextremecom/largo-florida-33773/central-coast-nutraceuticals-greenteaextremecom-president-graham-d-gibson-extracted-391430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
CCN is here to Help
AUTHOR: CCN - (United States of America)
SUBMITTED: Wednesday, March 17, 2010
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail dont forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday Friday: 5am 6pm Mountain Std. Time.
Here is an
example of the terms and conditions, taken directly from the order page.
Your ten day trial begins approximately four days after you place your initial
order. Most orders are received within four days. If you do not receive your
order within the four day shipping period please contact customer care and we
will be happy to extend your trial period. If you are not satisfied with the product
for any reason just return the unused portion anytime before the end of the ten
day trial period and you will have no further obligation. If you are happy with
the product do nothing and your credit card will be charged an additional $39.95
approximately fourteen days after the initial trial shipment. In addition,
approximately thirty days after you order your risk-free trial and about every
thirty days thereafter, we will automatically send you an additional 1 month
supply. The credit card you provide today will be billed the low price of $39.95
plus $4.95 shipping & handling for a total of $44.90 when each new product
ships. That's 20% off the regular price for a 1-month supply. You may
cancel your membership to the product during the trial period or any time
thereafter by simply calling our Customer Care department at 1-888-692-8352 or
by using our contact form at www.getorderhelp.com. Remember, most customers see
noticeable results by using our products consistently for three months. If you
are not fully satisfied with future shipments you may return any unopened
bottles within thirty days of receipt for a full refund less the shipping and a
15% restocking fee. Please read full Terms and Conditions for complete details
of this offer.
We recommend contacting the Customer Care Department 1.888.692.8352


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