Complaint Review: Stanford Who's Who - New York New York
- Stanford Who's Who 410 Park Ave., 15th Floor New York, New York United States of America
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- Category: Internet Service Providers
Stanford Who's Who -Was wheedled into purchasing services, never received in full, and now they keep calling me! New York, New York
*Consumer Suggestion: Don't back down!
*Consumer Comment: NY State Law RE Cancelling Contracts
*Consumer Comment: Not a good company
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I purchased a "membership" from Stanford Who's Who back in July, and
was told I'd pay a one-time payment of $99.95 + s&h because I work
for a non-profit organization, and would not have to pay monthly dues.
Well, when I received my membership packet, not only did I only receive
a certificate and a "membership" to the website (when other items were
supposed to have been included), I received a little note at the bottom
of my "acceptance letter" saying I'd have to pay $9.95 "dues" every
month! Due to this fiasco, I changed my debit card number so Stanford
could not take money automatically out of my account...no way was I
going to pay an extra $9.95/month for services I didn't even receive in
full! Since then, for approximately the past few weeks, I have been
receiving calls from the extension number (631) that the man who got me
to sign up in the first place called from. Since I'm usually at work
when they call, I can't take the calls, and they never leave any
messages or numbers I can call them at to tell them to leave me alone.
They are calling me multiple times a day now, on both my cell line and
my home one (according to my poor fiancee, who keeps fielding the home
calls).
I am a graduate student working 3 jobs and an
externship in order to survive. The man who sold me my "membership"
called me every day for a month. When I finally was able to answer his
call, he preyed on the fact that I was proud of my accomplishments to
get me to sign up...he spent about half an hour lauding me for my
wonderful work and collecting information from me, then sprung on me
that I needed to pay to get published. I agreed to it initially, but
called back mere seconds later to cancel because, after hearing the
exorbitant price and talking it over with my fiancee, there was no way
I could afford it. I was told that I was not allowed to cancel...I
called my bank and found out that they had removed money from my
account immediately, but I could get the "cheaper" membership...which I
should have been offered anyway, according to him, due to my working at
a non-profit organization! As well, I was told it'd be a one-time
payment with no membership dues...then it was sprung on me later on
that I'd still need to pay them! I've experienced nothing but back-talk
and twisted words from Stanford's representatives.
I have
e-mailed the company to ask them to cease and desist from calling me. I
have told them that, if they do not stop, I will be filing a formal
complaint against them. I will keep everyone posted as to how it goes.
This report was posted on Ripoff Report on 10/08/2009 04:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stanford-whos-who/new-york-new-york-10022/stanford-whos-who-was-wheedled-into-purchasing-services-never-received-in-full-and-no-506535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Suggestion
Don't back down!
AUTHOR: jodymarie83 - (USA)
SUBMITTED: Wednesday, January 26, 2011
Like you, I was also taken advantage of by this scam. You have to play hardball with these people and don't back down! I got the NY BBB involved in this one (and a local news station that investigates scams). Amit Narine from the BBB is the one I have to give a big THANKS to for getting me my money back. Every last penny of it, too. I highly recommend that you file a complaint with the BBB. I'm not making any promises, but it's worth a shot and Who's Who needs to know that you're not taking NO for an answer. Good luck!!!
#2 Consumer Comment
NY State Law RE Cancelling Contracts
AUTHOR: Tagurit - (USA)
SUBMITTED: Friday, October 01, 2010
If I were you I would try small claims court. Meanwhile you have the right to not be called and harrassed for payment on a service you cancelled. Read up on the Fair Debt Collections Practices Act and send a letter to their offices - you can look them up on the internet. Meanwhile, below is some info on New York law that might be of help to you.
Both Stanford Whos Who and Cambridge Whos Who are located in the state of New York. This is important because under the New York Uniform Commercial Code (U.C.C.), the statute of frauds requires all contracts for the sale of goods with an underlying value of five hundred dollars ($500) or more to be in writing, or the agreement is not binding on the parties. Further, telephone agreements with a total value of five hundred dollars ($500) or more without a subsequent written contract are not enforceable. Im sure this is one of the reasons that these pushy sales folks from Standford, Cambridge, and other Whos Who organizations are so willing to drop their price to $199 and then to $99 because it falls under the $500 limit.
Cooling-Off Law
Under the Federal Trade Commission's Cooling Off Rule, a consumer has until midnight of the third business day after a contract was signed to cancel either of the following:
door-to-door sales contracts for more than twenty-five dollars ($25), or
a contract for more than twenty-five dollars ($25) made anywhere other than the seller's normal place of business--for instance, at a sales presentation, at a hotel or restaurant, outdoor exhibit, computer show, or trade show (other than public car auctions and craft fairs).
Under the Cooling- Off Rule, after the buyer has cancelled a purchase, the seller has ten (10) days to:
Cancel and return any promissory note or other negotiable instrument signed by the buyer;
Refund all of the buyers money and inform the buyer if any products in their possession will be picked up; and,
Return any trade-in.
Within twenty (20) days, the seller must either pick up the items left with the buyer, or reimburse the buyer for mailing expenses, if there was an agreement to send the items back. If the buyer received any goods from the seller, the buyer must make them available to the seller in as good condition as when the goods were received. If not, or if the buyer agrees to return the items but fails to do so, the buyer remains obligated under contract. Complaints about sales practices involving the Cooling-Off Rule should be directed to the Consumer Response Center, Federal Trade Commission, Washington, D.C. 20580.
There is no general cooling-off law in New York. Therefore, consumers should be very wary of salespeople calling from the state of New York attempting to sell them services. Below are 2 rules within the state of New York regarding those types of memberships that can be cancelled. One could consider that membership in Whos Who is similar and should fall under the same rules.
Membership Campground Contracts. (May be cancelled within three (3) business days after the date of receipt by the buyer of a copy of the written contract.)
Social Referral (Dating) Services. (Consumer has three (3) business days to cancel the contract.)
#1 Consumer Comment
Not a good company
AUTHOR: Sucker - (Canada)
SUBMITTED: Friday, December 04, 2009
Sorry to hear, Stanford who's who is the biggest rip off in the county. Steven Thomas, Blake Davis and Elisa Doughery, if these are even their real names are the biggest con artists in New York. Once they have your money they move on. By the way your credit card is billed even before you get off the phone. Good luck in getting anything from these people.
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