Complaint Review: Internoc24.com - Internet
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- Author Not Confirmed
- Internoc24.com Internet USA
- Phone: +41 32 5105498
- Web: www.internoc24.com
- Category: Internet Service Providers
Internoc24.com Internoc24 Paid for hosting, took 3 weeks to get my server, no support ticket answered, 50% downtime afterwards London Internet
*REBUTTAL Owner of company: Not the truth.
*Author of original report: so now they replied to my ticket
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This is the single worst hosting company ever. Here is why:
1. They just resell servers from various other datacenters but appear as if they have their own hardware
2. It took over 3 weeks to set up my server. None of my support tickets have ever been answered
3. when the server was finally up, it sometimes went offline for a few days at a time. Naturally I had no way of contacting the support and no way to reboot the server myself
4. I hate signing up for new accounts, but I created one here just to post this. Internoc24 practically scammed me, the least I can do is leave a review
If anyone needs proof, I will post screenshots, give my account login info (there's nothing I can do with it anyway)
Regards
Desislav
This report was posted on Ripoff Report on 06/25/2014 03:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/internoc24com/internet/internoc24com-internoc24-paid-for-hosting-took-3-weeks-to-get-my-server-no-support-tic-1157288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Not the truth.
AUTHOR: Internoc24 LLC - ()
SUBMITTED: Wednesday, July 09, 2014
This customer dont say/write the truth:
>>> 2. It took over 3 weeks to set up my server. None of my support tickets have ever been answered
The first ticket was not answerd, thats right. The second Ticket was answered and the VPS setup, but not after 3 Weeks,, 3 Weeks is a lie from the customer.
>>> when the server was finally up, it sometimes went offline for a few days at a time. Naturally I had no way of contacting the support and no way to reboot the server myself
The Customer can open a Supportticket, 24h a Day, 7 Days a Week. He dont open a ticket. If a customer dont open a SUPPORT Ticket, we dont know there issue.
>>>I hate signing up for new accounts, but I created one here just to post this. Internoc24 practically scammed me, the least I can do is leave a review.
Thats realy funny, he have a working VPS and we scammed him? Hmm, this is the point who every must know, that he is lyng.
After we get the Information about this report, we contact the customer, we DONT RECEIVE any answer within TWO Weeks, so it is not our fault, if the customer ignore us.
,
#1 Author of original report
so now they replied to my ticket
AUTHOR: Desislav - ()
SUBMITTED: Wednesday, July 09, 2014
After my server has been offline again for 2 days, I signed into their support interface to ask what is going on. I tried to submit a new ticket, but was unable to do so (staff on holiday notice).
So I tried to update one of my old tickets to let them know my server is offline again. In the ticket I find a message from their staff:
Hello Sir,
i prefer to delete this Report:
http://www.ripoffreport.com/r/Internoc24com/internet/Internoc24com-Internoc24-Paid-for-hosting-took-3-weeks-to-get-my-server-no-support-tic-1157288
to prevent termination of your Service. (Tos §7)
-------------------------------------------
Best Regards,
Dragan Slatjovic [Chief Executive Officer]
Internoc24 LLC
Company No. 5095819
-------------------------------------------
and another dated a few days afterwards:
We dont receive any answer so we have temp. shutdown the VPS. The VPS would be unblocked after the wrong Review is deleted.
-------------------------------------------
Best Regards,
Dragan Slatjovic [Chief Executive Officer]
Internoc24 LLC
Company No. 5095819
-------------------------------------------
To sumamrize - my server was shut down because I filed this report.
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