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Report: #401852

Complaint Review: Flagship Marketing - New York New York

  • Submitted:
  • Updated:
  • Reported By: Mt. Pleasant South Carolina
  • Author Confirmed What's this?
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  • Flagship Marketing 28 West 36th St, Suite 902 New York, New York U.S.A.

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I purchased 5 Fortune snack/drink combo machines after seeing an ad in my local paper in Charleston, SC. After speaking with Kelly Chase, Account Specialist, and based on her very persuasive selling techniques, I decided to puchase these machines because she told me I would net between 250 to 300 dollars a machine a week, which added up to 1250 to 1500 a week. Not bad money for a few hours a week work.

Kelly promised the machines would be delivered and set up for me by a placement company by the name of Evans Consulting. They did show up and found placements, but I had to pay extra for them to set the machines up for me. Also the placements had other vending machines in their establishments which I was told would be removed.

After talking with the placement owners, they were never asked to remove the other vending machines and had no plans to do so. I was making about $30 a week on all 5 machines. I was also told I didn't need the bill changers, which was not true because all the locations did not have the means to make change for the machines. When asked how much they cost, they quoted me another $4000. I had just paid 15,000 for the machines and the installation, plus an additional $400 to get the machines moved.

I requested 5 new locations and was assured by Mr. Levin that they would pay for new locations for me. I wanted a refund for the first placement services, but was refused a refund.

The machines are manual and do not work very well. I have had to replace two coin holders and have only had the machines in service about 2 months.

I have been waitin for 3 weeks to get new placements with a new company working to help that occur. I am not confident that this will work and will be trying to sell the machines as soon as I get them in place again.

I feel I was lied to by Ms. Chase and definately taken for a ride by Flagship Marketing and Evans Consulting.

I would not do business with this company as I feel they are out for themselves and not willing to do what they say to make their customers happy.

Cindy
Mt. Pleasant, South Carolina
U.S.A.

This report was posted on Ripoff Report on 12/16/2008 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/flagship-marketing/new-york-new-york-10018/flagship-marketing-vending-flagship-marketing-sold-vending-machines-under-the-pretense-t-401852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Owner of company

Ms. Ecleberry was offered to re-locate her equipment at our cost and has received New Locations

AUTHOR: Usa-Canada Vending Group, Inc. - (U.S.A.)

POSTED: Wednesday, December 17, 2008

The new location company, has replaced 4 new locations for Ms. Ecleberry. We were not required to do this as we will always help our customers even though it is not Flagships responsibility. Ms. Ecleberry approved the first 5 locations and was really not entitled to replacement at our cost, that was a contract signed by Ms. Ecleberry and the location company.

As for the quote of $300 income, it was never quoted that she will earn $300 per week. We don't know what locations our customes are going to take so we can't perdict their income. The Vending Times article is where Ms. Ecleberry got this information. They say that the average income is approximately $250 per week. Average means you can make more or a lot less to get the average.

It is impossible for us to know if our customer will make the average.

Kenneth Levin
Flagship Marketing Group, Inc.
28 West 36th Street, Suite 902
New York, NY 10018
Voice: 1-800-877-1335
Voice: 1-212-279-9700
Fax: 1-212-279-9790

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#3 REBUTTAL Owner of company

Ms. Ecleberry was offered to re-locate her equipment at our cost and has received New Locations

AUTHOR: Usa-Canada Vending Group, Inc. - (U.S.A.)

POSTED: Wednesday, December 17, 2008

The new location company, has replaced 4 new locations for Ms. Ecleberry. We were not required to do this as we will always help our customers even though it is not Flagships responsibility. Ms. Ecleberry approved the first 5 locations and was really not entitled to replacement at our cost, that was a contract signed by Ms. Ecleberry and the location company.

As for the quote of $300 income, it was never quoted that she will earn $300 per week. We don't know what locations our customes are going to take so we can't perdict their income. The Vending Times article is where Ms. Ecleberry got this information. They say that the average income is approximately $250 per week. Average means you can make more or a lot less to get the average.

It is impossible for us to know if our customer will make the average.

Kenneth Levin
Flagship Marketing Group, Inc.
28 West 36th Street, Suite 902
New York, NY 10018
Voice: 1-800-877-1335
Voice: 1-212-279-9700
Fax: 1-212-279-9790

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#2 REBUTTAL Owner of company

Ms. Ecleberry was offered to re-locate her equipment at our cost and has received New Locations

AUTHOR: Usa-Canada Vending Group, Inc. - (U.S.A.)

POSTED: Wednesday, December 17, 2008

The new location company, has replaced 4 new locations for Ms. Ecleberry. We were not required to do this as we will always help our customers even though it is not Flagships responsibility. Ms. Ecleberry approved the first 5 locations and was really not entitled to replacement at our cost, that was a contract signed by Ms. Ecleberry and the location company.

As for the quote of $300 income, it was never quoted that she will earn $300 per week. We don't know what locations our customes are going to take so we can't perdict their income. The Vending Times article is where Ms. Ecleberry got this information. They say that the average income is approximately $250 per week. Average means you can make more or a lot less to get the average.

It is impossible for us to know if our customer will make the average.

Kenneth Levin
Flagship Marketing Group, Inc.
28 West 36th Street, Suite 902
New York, NY 10018
Voice: 1-800-877-1335
Voice: 1-212-279-9700
Fax: 1-212-279-9790

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Ms. Ecleberry was offered to re-locate her equipment at our cost and has received New Locations

AUTHOR: Usa-Canada Vending Group, Inc. - (U.S.A.)

POSTED: Wednesday, December 17, 2008

The new location company, has replaced 4 new locations for Ms. Ecleberry. We were not required to do this as we will always help our customers even though it is not Flagships responsibility. Ms. Ecleberry approved the first 5 locations and was really not entitled to replacement at our cost, that was a contract signed by Ms. Ecleberry and the location company.

As for the quote of $300 income, it was never quoted that she will earn $300 per week. We don't know what locations our customes are going to take so we can't perdict their income. The Vending Times article is where Ms. Ecleberry got this information. They say that the average income is approximately $250 per week. Average means you can make more or a lot less to get the average.

It is impossible for us to know if our customer will make the average.

Kenneth Levin
Flagship Marketing Group, Inc.
28 West 36th Street, Suite 902
New York, NY 10018
Voice: 1-800-877-1335
Voice: 1-212-279-9700
Fax: 1-212-279-9790

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