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Report: #1267823

Complaint Review: DIMOCO, GmbH - Brunn am Gebrige

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  • Reported By: SvH — New York New York USA
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  • DIMOCO, GmbH Prof. Liebermannstr. A01/405 Brunn am Gebrige, Germany

DIMOCO, GmbH, DIMOCO Americas, also DIMOCO EU country locations Serves as the interface for fraudulent phone charges to cell phone accounts Brunn am Gebrige

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DIMOCO, GmbH is the parent company for international services for payments billed to consumer cell phones.  Proudly blazoned on their website -- dimoco.eu/ -- are the names of cell phone companies that they will bill consumers as an "intermediary" for their clients - TMobile, Vodaphone, Orange, Tele2, Telefonica, Telenor, O2, UPC, among those listed.

Services to DIMOCO clients claim a "global reach" to consumers and offer to reach 1 billion mobile subscribers in Europe.  That's a lot of reach.

What this operation does is allow billing for their clients to consumers cell phones for subscriptions the consumers have not requested, signed up for, or agreed to.  This is wire fraud, plain and simple.

The cell carriers claim that DIMOCO has the money from the mobile company, and that the consumer can only receive a refund from DIMOCO.  DIMOCO, if contacted, will stand by the fraudulent charges, and tell the consumer to get in touch with the company that received the payment through DIMOCO.  How to get in touch with THAT company?  DIMOCO won't tell you, because they respect the privacy of their clients.

How does that end company get a consumer's cell phone information?  through smartphones when a consumer ends up on a page with a hidden payment button that they inadvertantly click or when closing a window of an ad on that windows X button.

Here is an article from The Register about this practice:

theregister.co.uk/2015/08/11/direct_to_bill_mobile_payment_scam/

 

With the cell carriers refusing to refund the charges to consumers for unapproved billings, the carriers are accessories to this fraudulent activity meant to steal money from unsuspecting consumers who just happen to click off a page in the wrong spot.  The companies scamming to get consumers' money in this way are criminals and DIMOCO is pretending to be simple "Carrier Billers" doing an honest service as an intermidiary between their customers and an eager public holding smartphones.  What DIMOCO is is a conglomerate criminal enterprise, with offices throughout the EU and in the US, that makes it's money off the backs of cell phone users with an indecent, bald-faced practice of wire fraud.

 

The many pages of complaints from Europeans trying to get their money refunded is an amazing array of corporations turning away from the consumer and refusing, and in some cases extremely rudely, to refund the money stolen.

This report was posted on Ripoff Report on 11/13/2015 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dimoco-gmbh/brunn-am-gebrige-a-2345/dimoco-gmbh-dimoco-americas-also-dimoco-eu-country-locations-serves-as-the-interface-f-1267823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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