Andy's Auto Sport ripoff California

Received my second shipment from Andy's today and it was wrong again.  The replacement mirrors came in two unmarked boxes.  I ordered a set of new mirrors from a manufacturer named D-Lab.  I got two unmarked boxes.  The driver side box is the right year/make/model, but is manual not power.  The passenger side box was in a smaller box, the wrong year, and wrapped in bubble wrap.  How is it that a company can get away with this?  I have never heard of a "New" part coming in an unmarked box.  When I contacted their customer service, it was no big deal to them.  When asked how long it would take two get both shipping return labels (Since I never got the first one, and the new parts, they said it would take a week or so.  Funny, they told me my last order was already shipped when I called them on Friday March 15th.  The order will be there on Monday or Tuesday they said.  I called back asking for a tracking number.  Checked it.  It shipped an hour or so after I called that same Friday, and was reported to arrive according to Fed Ex on Thursday.  Fed Ex was right.  Be extremely cautious in dealing with this company. 

The problem with this company is the same as other web based parts suppliers.  They are middle men.  I ordered a pair of mirrors from them by phone and was assured the parts I ordered would fit.  I Stated more than once the year/make/model and the fact that I had used another site and had the wrong parts sent and did not want this happening again.  After getting the parts way ahead of schedule I was a little shocked.  Since they were in California, I was amazed that it shipped by ground in 3 days to me in Maryland.  I opened the box and right away I knew there was a problem.  Not only were the parts the wrong manufacturer, they are the wrong year and model.  The parts came from a warehouse in Virginia, not from California.  When I called and explained the situation, I was directed to take pictures of the factory part, the parts they sent, the box, and e-mail it to their customer service team.  Curious, I looked at my credit card statement and found they have two charges for tow different amounts.  I now am over three weeks without a mirror.  I have two sets of useless wrong mirrors (one from the first web site.) and a repair order from the local police that is due this coming Friday.  I will give them a chance to fix the situation, but I would encourage anyone who needs parts to either use e-bay, amazon, or some one you know to be reputable to order parts from.  I will update as to what kind of response they give me.  I hope they make things right, I'll post the results either way.

Wow, have you ever ordered a body kit before? Have you ever ordered aftermarket, "off-road and show use only" products before? Unless you spend $5000 or more on a bodykit, you are purchasing a bodykit that will need modifications to ensure perfect fitment. Most ALMOST direct fit kits are $10K or more. Go to SEMA and ask around. People that regularly build show cars, and off road cars are never found complaining on these web sites, you know why that is? It's because they are informed, and know what to expect. THIS IS AFTERMARKET, NOT OEM!!!! Wake up and smell the labor charges.