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Report: #138219

Complaint Review: Bell Road Auto Mall - Phoenix Arizona

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  • Reported By: phoenix Arizona
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  • Bell Road Auto Mall 999 West Bell Road Phoenix, Arizona U.S.A.

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Thank you Rip-off Report! I got my $2000 Refund check that Bell Road Mazda did not want to give me back!.

My fiance bought a car from the auto mall. Two weeks later they told him he was not financed. They tried refiancing him but after they gave us the run around with talking to the finance manage after the second contract was signed we returned the car.

The first contract he put down 2,000 and the total price was 13,000. Then after that didnt work they raised the interest rate and the total price to 17,000. They also wanted an extra 1,000 down. Mike side forget it. He got a car somewhere else and that delearship returned the other car for him.

The day the car was returned Mike went down to the dealership to get the down payment 04-7-05. The sales mananger Dallas Berg said no problem come back on 04-08-05 at 10am and they will have his check ready. When Mike got there they made it look like they were looking for it.

The salesperson Miguel tried to make another deal with him. Mike said no I just want my money back. Then he was told they would charge him for renting that car. After that they told him there was no one there to write him out a check. Mike told them he would take them to court. They said fine take us to court. He hasnt heard anything since then.


Bell Road Mazda kept promising a check, but after several conversations back and forth with Rip-off Report Auto Advocates the dealer finally promised to give back the money that was due to me. The dealer then kept stalling and would not give the money back until the phoenix Police arrived . The Auto Advocates called the the local police to do a "civil stand-by", which they recommend whenever you feel there could be a possible confrontation or have a disagreement with a business so they cannot make false claims against you, very common, just like they did to us today. When I first arrived with my father-in-law, one of the salesmen (with his hat on backwards) threatened to "kick our a*s" if we did not leave the premises.


"Car dealer's "Hot Dog" General Manager with check in hand lied to us, the check would not be ready for another 3 hours, but, when the cops show up, the check seemed to be ready.


Thank you again Rip-off Report!

Randee
phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 04/09/2005 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bell-road-auto-mall/phoenix-arizona-85023/bell-road-auto-mall-will-not-return-deposit-after-we-returned-the-vehicle-phoenix-arizona-138219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Suggestion

Auto dealers don't have to worry about the media exposing their deceptive ways!

AUTHOR: Stick - (U.S.A.)

POSTED: Thursday, April 14, 2005

Amie in Chandler,Arizona want to contact the local media and ask why is it that they will not do stories on new or used car dealers?



Use the following email addresses and ask they all why they will not do insider stories on car dealers. They will some crap like "It's not news people want to hear about" or "We have much more important things to report about"



No form of local or national media will ever bite the big hands that feed them. Put these below to the test and ask them all why they keep their mouths shut when it comes to auto dealer Rip Off's



Email or call all of these "Microphone MUTTS" at 550 KFYI and ask them why they will not let car buyers AIR THEIR car dealer troubles LIVE on 550 KFYI.



Use the following contacts and let them HAVE IT for not airing shows about scams in the auto industry.



Ask these Microphone Mutts if they will have a day only devoted to only callers that are willing to tell all of their car buying horror stories! Post their replies on this Report. I would love to read them.



Bruce Jacobs is on from 5AM till 8AM. You can email him at brucejacobs@kfyi.com



Barry Young is on from 8AM till 10 AM Call him up at 602-258-5394 Email him and ask him why he will not chat about car dealers. His email is barryyoung@kfyi.com



Tom and Austin are both on at the same time and their email addresses are

tomliddy@kfyi.com and austinhill@kfyi.com They are both on from 4PM till 7PM



Joe Crummey is on from 7PM to 10 PM. Email him at

joecrummey@clearchannel.com



Trust me they will not chat "Live on the AIR" about car dealer Rip Offs and scams! They say their station is a "TALK RADIO" Station. So let us talk!



Microphone Mutts will never expose the auto industry. They will say some crap like, It's boring or no body wants to talk about car buying scams. Trust me everybody knows of a car dealer that they HATE!



Car buyers are not informed of car dealer Rip Offs or scams because it sure seems to me that advertising money is much more important then informing consumers of Rip Offs.



See if you can get then to chat about any of the following Rip Off Reports regarding car dealers.

This one has some GREAT PICTURES and is informative!



www.badbusinessbureau.com/reports/ripoff138219.htm



Go tell these Media Mutts to look at this Rip Off Report. I had a long chat with this car buyer. She sent me a copy of her altered credit application. Banks across the country are receiving fraudulent credit applications everyday and they don't know it.



www.ripoffreport.com/reports/ripoff52158.htm



www.badbusinessbureau.com/reports/ripoff135416.htm



This car dealer was breaking a Federal law.

www.badbusinessbureau.com/reports/ripoff38266.htm



Here is one that is informative!

www.badbusinessbureau.com/reports/ripoff5183.htm



The American consumers are not informed of car dealer Rip Offs because your favorite form of media does not want to expose car dealers and their wicked ways.



Now I give you local TVstation contacts. Send them all an email and ask why they do NOT do stories on car dealers.



You can contact the FOX10 NewsDesk by calling 602-262-5109 or by fax at 602-262-0181. You can also e-mail the assignment desk at assignments@fox10.com. or use this email address. AskFox@fox.com. Notice that when you go to this URL none will post their email addresses. www.fox10.com/inside/bios.shtml



Next I give you ABC's 15 Use these email address and ask why they do not do insider stories on new car dealers.

news15@abc15.com

investigators@abc15.com

programming@abc15.com



Next we have CBS's local TV 5

cbs5news@kpho.com

NEWS TIPS - 602-650-0711

cbs5news@kpho.com



TV 5 has a investagative team. Contact them at 5iteam@kpho.com



kdana@kpho.com

canaya@kpho.com

dsulliva@kpho.com

john.overall@kpho.com

cwofford@kpho.com



I hope I am somewhat of a helpful Advocate!

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#4 Consumer Suggestion

Saved Me A Lot of Trouble

AUTHOR: Susan - (U.S.A.)

POSTED: Wednesday, April 13, 2005

After reading your rip off report on this dealership, I have taken my NEW CAR business elsewhere. Anywhere else but Bell Road Mazda. I also sent them an email and copied this story.....word of mouth travels fast!

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#3 Consumer Suggestion

YOU GO MIKE!!! It is not everyday that you get to drill the car dealership back!

AUTHOR: Amie - (U.S.A.)

POSTED: Tuesday, April 12, 2005

CONGRATS MIKE!!!!



It is not everyday that you get to drill the car dealership back. Good for you that you did not stop. Funny we did not hear about your good luck or your fight to get your money back on the news. Hmmm.....

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#2 Consumer Suggestion

The big problem with car dealers is that your AG will not spank them for Ripping off car buyers!

AUTHOR: Stick - (U.S.A.)

POSTED: Monday, April 11, 2005

Randee and Mike I have read the contract that this car dealer had you sign. After looking at the sales price I go to KBB.com and find that they say with 82,000 miles the SUV is only worth about $9900 bucks. Seems the dealer feels it's value is $11,618. Good thing you brought it back.



I went over your contract and NO WHERE does it state that the car dealer has the right to keep your down payment of $2000 if the dealer is unable to obtain financing for you. What do they feel that the $2000 is a Rental fee? I don't think so. That's the problem with many car dealers.



They think that they can do what ever they want to car buyers. They know that the media will never do any stories on New car dealer Rip Off's. It seems that they never get exposed. It seems that there is only 1 AG that has the balls to spank dirty car dealers.



It is my calling to help inform car buyers what goes on in the auto industry. Most all media will never I Repeat NEVER expose auto dealer Rip off's and scams. I take great pride in doing the best I can to help car buyers.



Most car buyers have no idea where to look for possible information that will help them when doing business with people in the auto industry. I blame that on your local media. TV stations, Newspapers and what one would call TALK RADIO.



The only thing I ask you is to email or call all of these "Microphone MUTTS" at 550 KFYI and ask them why they will not let car buyers AIR THEIR car dealer troubles LIVE on 550 KFYI.



Use the following contacts and let them HAVE IT for not airing shows about scams in the auto industry.



Ask these Microphone Mutts if they will have a day only devoted to only callers that are willing to tell all of their car buying horror stories! Post their replies on this Report. I would love to read them.



Bruce Jacobs is on from 5AM till 8AM. You can email him at brucejacobs@kfyi.com



Tom and Austin are both on at the same time and their email addresses are

tomliddy@kfyi.com and austinhill@kfyi.com They are both on from 4PM till 7PM



Joe Crummey is on from 7PM to 10 PM. Email him at

joecrummey@clearchannel.com



Trust me they will not chat "Live on the AIR" about car dealer Rip Offs and scams! They say their station is a "TALK RADIO" Station. So let us talk!



Microphone Mutts will never expose the auto industry. They will say some crap like, It's boring or no body wants to talk about car buying scams. Trust me everybody knows of a car dealer that they HATE!



Car buyers are not informed of car dealer Rip Offs or scams because it sure seems to me that advertising money is much more important then informing consumers of Rip Offs.



Mr Eliot Spitzer my hat is off to you. Maybe one day I can post my thoughts on other AG's in this country. Go to these URL's below and read on the New York's AG's office work.



Mike and Randee read some of these below. I feel they are informative reading! The below shows the work of a Attorney General that will spank car dealers.



www.oag.state.ny.us/press/2001/dec/dec13b_01.html www.oag.state.ny.us/press/2001/may/may30b_01.html www.oag.state.ny.us/press/2002/apr/apr19b_02.html www.oag.state.ny.us/press/2002/jan/jan14b_02.html www.oag.state.ny.us/press/2000/oct/oct12a_00.html www.oag.state.ny.us/press/2001/aug/aug09a_01.html www.oag.state.ny.us/press/2003/mar/mar12b_03.html www.oag.state.ny.us/press/1999/sep/sep30e_99.html www.oag.state.ny.us/press/2003/mar/mar18b_03.html www.oag.state.ny.us/press/1999/dec/dec06b_99.html



My hat is Off to Eliot Spitzer is a man that all consumers in New York should thank. He has the balls to spank car dealers that are reported to be playing deceptive car buying games. It is a shame I can't say the same about other AG's. Maybe one day I can chat about other AGs.



By the way I think that your Rip Off Report needs some photos.



I called this dealer and talked to some rude HOT DOG that says he is a Manager. I explained that you are having troubles getting your $2000 down payment back. He tells me that he has to wait until Monday to get some Clown to sign it a check.



If they give you the round a round, try this. Call the police and have a Police car show up. make it known to all that are around that what the dealer will not give you your $2000 bucks back. MAKE A SCENE, be sure to check out www.ripoffrevenge.com

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#1 Consumer Comment

I always like it when someone threatens to take someone to court.

AUTHOR: Cory - (U.S.A.)

POSTED: Sunday, April 10, 2005

The rare, few times it has happened to me, I hand them my attorney's card and say here, "have your attorney contact my attorney, cuase I ain't talking to you no more". Had the 4 month deal with sprint over the rebate. Went in the last time and told the manager, either he take care of it now or my attorney would take care of it the next day. He gave me my rebate on the spot. You may have to take them to small claims court.

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