Complaint Review: SupportKids, Inc - Austin Texas
- SupportKids, Inc P.O. Box 49459 Austin, Texas U.S.A.
- Phone: 512-437-6001
- Web:
- Category: Collection Agencies
SupportKidsSupportKids, Inc BEWARE THEY TELL YOU WHAT YOU WANT TO HEAR AND ARE MISLEADING, ONCE YOU SIGN YOUR TRAPPED. Austin Texas
*Author of original report: IT WORKED, I'M OUT....
*Author of original report: I THINK I FOUND AN OUT!!!!!!!!
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SupportKids tells you what you want so desperately to hear and is very misleading, as if they can make miracles happen Right Away where others have tried and failed. They are very condesending towards the State District Attoneys office during the initial conversation obviously telling you what you want to hear to make a sale, like "the State is so busy they don't have time for all the cases but we do, it is our only job and we are very aggressive" "the state doesn't get paid but we don't get paid until you do" and "their not capable of doing what we can do." Just take a look at their website and how they portray the State Agency, they actually compare themselves to the State and portray it as if the State is so busy with other things and are owed billions of dollars, so they really must not care about getting you your money and the reality of it is, they PROBABLY won't. Supportkids claims to get $4 million a month. Its all marketing and sales, it's smart business, but sad because they prey on the desperate.
Of course they NEVER promise you or guarentee anything but on the initial SALES call they will give you "without promissing" the STRONGEST impression that you will get whats owed and QUICK!!!!
I can't believe they don't charge a flat fee, especially when you have a case like mine where I gave them EVERYTHING!!!! his address, phone #, employment, DOB, even his SS# EVERYTHING!!!! I couldn't believe when I read the other ladies ripoff report, she is being charged 10%, WHY AM I BEING CHARGED 34% ???? THEY ARE A RIPOFF.... Why such a HUGE difference was my case that difficult when I handed them everything on a platter????
34% of $40,390.00 is $13,755.00 for what? make a couple of calls to the #s I gave them and an asset search, besides they came back with TOTALLY BOGUS information, stating that all of his assets were in her name which is a TOTAL LIE, they are in both their names I checked, but besides that, the state is a community state so whats hers is his or his is hers, even debts.
They actually told me months ago that that was not true and that there was nothing they can do because it was all in her name so they were on a no-lead status just waiting for him to call back. Then today they said that THEY put a lein on his property WHICH IS ANOTHER LIE, the State did. I did my research and found this out throught the county recorders office. They keep saying they are trying to locate his employer and have left messages but I have told them hundreds of times that he is self employed, it doesn't take a rocket scientist to figure out a deadbeat never returns calls.
It has been almost a year now and the STATE, NOT SUPPORTKIDS recovered $675 out of that I recieved $132. Because the STATE recovered this ammount I am stuck with Supportkids for another 6 months, because even if I get 1 dime I'm stuck in the contract for another year whether or not they were the ones to recover that dime. ACCORDING TO SUPPORTKIDS THERE IS NO GETTING OUT OF THE CONTRACT....YOU ARE TRAPPED. If I get 1 dime a year forever, I am stuck with them FOREVER.... I want to hire an attorney but now I have to wait 6 more months and hope the State doesn't collect another penny. I feel their fee has been paid, they haven't done anything but lie and give me bogus information, and I want out.
SUPPORTKIDS ARE A RIPOFF, IT IS LIKE AN AUTOMATIC RENEWING CONTRACT THAT CAN GO ON FOREVER, THERE IS NO CLAUSE IN THE CONTRACT STATING IF THEY DON'T DO THEIR JOB THAT YOU CAN TERMINATE THE CONTRACT, THEY PREY ON THE DESPERATE AND CREATED THE CONTRACT TO TRAP YOU....NOT JUST WHEN YOU ARE DESPERTE AND HOPING, BUT FOREVER....HONESTLY THIS TYPE OF CONTRACT COULD GO ON FOREVER. THIS TYPE OF CONTRACT SHOULD BE ILLEGAL BECAUSE IT PREYS ON THE DESPERATE "A SINGLE MOTHER WITH BILLS PILING UP OR MABYE NOT ENOUGH FOOD ON THE TABLE" COULD EASILY BE CONVINCED BY A GOOD SALES PITCH THAT YOUR GETTING THE MONEY RIGHT AWAY, BUT LITTLE DO YOU KNOW IF THEY DONT, YOU CANT GET OUT.... SO IF I DECIDE TO GET AN ATTORNEY AFTER A YEAR OF THEM DOING NOTHING THEY STILL GET A STAGGERING 34% FOR ABSOLUTELY NOTHING....BUT LIES....
Maybe they have recovered for others and they just aren't capable of doing it for the self employed, I can't say that would explain the huge % difference, because NOTHING can. At least keep the % the same, it doesn't seem fair, and atleast list the flat % rate on the website. (another scam)
YOUR BETTER OFF WITH THE STATE OR AN ATTORNEY, THEY ARE FREE OR THEY HAVE A FLAT FEE, REGARDLESS OF WHAT SUPPORTKIDS TELLS YOU THEY WILL DO THEIR JOB.... EVEN BETTER. I WISH I WOULD NOT HAVE BEEN SO DESPERATE AT THE TIME AND JUST LET THE STATE HANDLE IT OR WAITED TO BE ABLE TO HIRE AN ATTORNEY.
Sls
LAS VEGAS, Nevada
U.S.A.
This report was posted on Ripoff Report on 01/21/2009 09:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/supportkids-inc/austin-texas-78765/supportkidssupportkids-inc-beware-they-tell-you-what-you-want-to-hear-and-are-misleading-414685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
IT WORKED, I'M OUT....
AUTHOR: Sls - (U.S.A.)
SUBMITTED: Tuesday, June 23, 2009
EVEN THOUGH SUPPORTKIDS (SK) TOLD ME THERE WAS NO WAY FOR ME TO END THE CONTRACT, UNLESS I DIDN'T RECIEVE A PAYMENT FOR A YEAR OR IF THEY ENDED IT, I AM OUT AND WAS ABLE TO END THE CONTRACT, IT TOOK ALITTLE OVER A MONTH AFTER I SENT THE CERTIFIED LETTER TO SK WITH A CC TO THE DISTRICT ATTORNEY (DA), SK HAD IT IN "THE REVIEW DEPT" THEN SENT ME A LETTER STATING OUR CONTRACT WAS OVER, FUNNY WHEN I TOLD THEM THIS TYPE OF A NEVER ENDING / AUTOMATIC RENEWAL CONTRACT SHOULD BE ILLEGAL, AND THAT I JUST WANTED OUT, SHE NEVER SUGGESTED I WRITE THEM THIS TYPE OF LETTER, SHE JUST KEPT SAYING YOU CANT END THE CONTRACT, EVER, ONLY WE CAN. I DON'T THINK THE DECISION WAS UP TO THEM, THE DA SAID TO JUST GIVE THEM (THE DA) 2 WEEKS TO CHANGE THE MAILING ADDRESS FOR THE CHECKS TO BE SENT TO MY ADDRESS AND NOT SK's. THEY NEVER PROVED THAT THEY DID ANYTHING TO JUSTIFY THE MONEY THEY TOOK ($475 + 34% OF A FEW OTHER CHECKS) THE DA WAS IN CONSTANT CONTACT AND SK DIDN'T EVEN KNOW WHERE HE LIVED OR HIS PHONE # AND THE DA WAS THE ONE WHO RECIEVED THE CHECKS NOT SK EVER.
I HOPE IT WORKS FOR EVERYONE STUCK WITH SUPPORTKIDS.
IF YOU HAVE THE DA AND SK, KEEP AN EYE ON SK TAKING OUT UNJUSTIFIED PERCENTAGES....THEY WILL FIGHT YOU, EVEN WHEN YOUR 100% SURE....GOOD LUCK
#1 Author of original report
I THINK I FOUND AN OUT!!!!!!!!
AUTHOR: Sls - (U.S.A.)
SUBMITTED: Wednesday, April 15, 2009
I was advised to do this by the District Attorneys Office (DAs). Send a certified letter to Support Kids (SK) stating that you are terminating their services, and that they are not authorized as limited power of attorney and have no authorization to your case, include your SK case # and all your info plus the NCPs info (I put a copy of my DL too) sign & date and include on it a "CC" informing SK that your are forwarding a copy to the DAs Office as well.
I did this and today SK said they got it but that it is in the "Review Dept." and it will take 30 days for THEM to "decide if THEY are going to release me from the contract OR NOT" FUNNY THING....they told me a while ago that there was "NO POSSIBLE WAY FOR ME TO END THE CONTRACT, ABSOLUTELY NOTHING I COULD DO" and the only way was for THEM to end it (but now it's in the Review Dept. hmmmm I guess they forgot to mention they had a Review Dept) EVEN MORE FUNNIER....I called the DAs Office & they said they got the copy and just to give them about 2 weeks & SK will no longer have any access to my account....REVIEW PROCESS IS OVER, DECISION HAS BEEN MADE....
JUST FOR FUN... CALL AND TRY TO CANCEL....SEE WHAT THEY SAY....
What brought all this on, was that it was almost a year and a payment was recieved by the DA (sadly I was hoping I didn't get anything for a year so I wouldn't be trapped by SK anymore) of course the DA HAD to forward it to SK and SK told me exactly how much I would get after their 34%. I asked them to justify their %, and they told me that they have been doing everything in their power and every effort was made to enforce payment. She couldn't tell me the contact info on the NCP so she agreed to the info I provided her as being the ONLY contact info SK had on him, I had to inform her that the home was Bank Owned for about a year and was recently sold and the ph # had been disconected for about a year too, BUT that the DAs Office had recently contacted him by phone and has been sending demand for pymt notices to his NEW address.....hmmmm???? SKs automated "Action Line" said they tried calling him once about 9 months ago....so I politely told them off and explained that their bogus info they had on him, and their so called total effort story would actually be STEALING FROM CHILDREN IF THEY TOOK 34%....The case has always been in the "Locate Dept" and NEVER EVER in the "Enforcement Dept"....I CAN'T UNDERSTAND WHEN I HANDED THEM THE CASE ON A SILVER PLATTER EVERY BIT OF INFO ON THE NCP THEY COULD IMAGINE....So today they said they sent the whole check without taking out their %, hmmmmm wonder if I didn't call them on their bs story, like so many others probably have not....including me in previous payments....If they would have taken what they felt was rightfully theirs haaaaa....If you have the DA and SK working on your case it's hard to tell who got it, so they just take it, but unless you call them on it and are TOTALLY CERTAIN, even then they will fight you on it. A 2 week hold and I still have not recieved the check so we'll see if their honest EVEN when their called out....
WHATEVER YOU DO DON'T SIGN~~~~DON'T BELIEVE THEIR INITIAL SALES PITCH NO MATTER HOW DESPERATE YOU ARE....THE DA IS BETTER, THEY DO THE JOB AND SK JUST WAITS FOR THE DA TO COLLECT $$$$ AND THEN SITS BACK AND STEALS IT FROM YOUR KIDS~~~~THEY NEED TO BE SHUT DOWN~~~~THEIR LIERS, SCAMMERS, RUDE AND THIEVES~~~~THE WHOLE BUSINESS IS A TOTAL SCAM~~~~WE NEED TO STEP UP AND START A CLASS ACTION SUIT~~~~IT IS PATHETIC TO PREY AND STEAL FROM CHILDREN AND DESPERATE WOMEN~~~~THANKS ALOT MAURY FOR RUNNING THEIR AD ON YOUR SHOW, I'VE SEEN THEM FOREVER BUT WHEN I SAW IT ON YOUR SHOW, I TRUSTED YOU AND SIGNED~~~~NOW ME AND MY KIDS ARE OUT $$$$ THE DA COLLECTED~~~~HOPEFULLY ITS ALL OVER NOW~~~~DON'T WORRY I STILL WATCH YOUR SHOW EVERYDAY MAURY~~~~
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