Complaint Review: Brandsmart U.S.A. - Miami Florida
- Brandsmart U.S.A. 16051 South Dixie Highway Miami, Florida United States of America
- Phone: 786-242-6200
- Web: www.brandsmartusa.com
- Category: TVs & VCRs
Brandsmart U.S.A. They bought me a faulty LCD Samsung TV without show me what the package contianed. Later they denied my complaint Miami, Florida
*REBUTTAL Owner of company: BrandsMart U.S.A.
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
At Friday, December 26th (post thanks giving day) I bought a LCD Samsung TV 52" model LN52B550 by $1,198.88 and a Warranty for five years (total=$1,474.20).
I picked up the TV from the storage but anyone showed the conditions of that equipment.
When I got home and I unpacked the TV, I noticed the TV base was damaged, the screen had scratches and also the package with the manual, user guides, etc was opened like an used equipment.
Next day, Saturday decembre 28th I went to consumer services in the store and I made a complaint, after I talked with some persons the I talked to manager Mr. Marcelo Ordaz and explained every thing but he denied my complaint. He answered me they have sold me a good conditions and new TV.
I argued that they didn't show the conditions of that equipment inside its package and rather I could have carried to my home a closed box with nothing inside!.
I don't know if I deserve a complete or partial refund but I do know that I deserve something from this huge store.
Thank you.
This report was posted on Ripoff Report on 12/16/2009 08:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brandsmart-usa/miami-florida-33157/brandsmart-usa-they-bought-me-a-faulty-lcd-samsung-tv-without-show-me-what-the-package-540282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
BrandsMart U.S.A.
AUTHOR: Eb - (U.S.A.)
SUBMITTED: Wednesday, December 16, 2009
Advertisers above have met our
strict standards for business conduct.