Report: Semco Energy
Category: Customer
Semco Energy rude and wrongful charges Port Huron, Michigan
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Semco Energy
Fax:
Port Huron, Michigan, 48419
U.S.A.
Submitted: 7/24/2008 10:00:16 AM
Modified: 7/24/2008 10:00:00 AM
Carriemay123
Carsonville, MichiganDue to a layoff my gas was shut off. I was in the process of getting help and Semco decided that the monies that were paid by an agency should go toward a deposit. So I managed to come up with the other 143 dollars and called to set up a turn on. That's when the hell began
The customer service rep told me to hang on they needed to put me through to a supervisor. This supervisor told me that someone with a similar name and one digit off a s.s # had a back bill and they were adding it to my bill. They told me that I needed to come up with 1600 dollars to turn back the gas. When I got mad the supervisor (Renee') called me a welfare rat and many other rude names and then told me to shut up because I said G.D.
Carriemay123
Carsonville, Michigan
U.S.A.
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