I ordered flowers for my girlfried on Valentines Day. they never arrived so I canceled my order. Bobby (who I think is the boss there) said I would be credited the next day. When I didn't see my credit I called and Bobby was very nasty so I hung up on him. He then left me a threatning voicemail saying to 'check my bank account' and 'this is your own doing'.

I called my bank and saw that instead of issuing the credit, he actually debited my account a second time! Subsequently, he even had the audacity to attempt a third debit. He is a thief and a liar. I made an apparently irrelevant complaint to the California BBB, which we all know is useless.

Anyhow, this man is a scumbag and a liar. Order flowers from a reputable online florist, not some wannabe small timer like 11flowers.com and Bob Kneel. Good luck and I hope I saved someone some money that is better off wasted elsewhere.

Steven
Rego Park, New York
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about “consumer confidence" when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!