Wells Fargo Home Mortgage , nvestigator Ann Dawson Wells Fargo Investigation is all about lies!!!! De Moines, Alaska

Let me start out first of all,
 
I did the loan modification to lower my payments and remove my ex-husband, which the modification department told me it could happen. I received a letter stating I was approved for the request I had made.  Next my divorce degree does not award me the home unless my ex-husband is removed from the loan! Obviously, Wells Fargo needs to look at my divorce degree a little closure because it states that in the degree.  It doesnt just state that but it also states I will have to put my home on the market, if I am reported late or I cant remove his name!  Secondly, when they as in Wells Fargo Loss Mitigation told me I could remove his name with this process I filled out the paperwork and sent it off.  Why would I lower my payment get charged 7000.00-8000.00, if I could keep my home! Obviously, Wells Fargo doesnt want to admit they messed up not only with telling me they would remove his name but also approving the modification without looking at the divorce degree. Once I was approved I just assumed his name was removed! I have made my payment On Time as Wells Fargo has ask of me! Why would I go through all of this and then have to pay 4000.00 dollars more to remove his name!  Wells Fargo has not only affecting my life with my job, credit, mentally, and physical but the act like they are not at fault!  This has affected my kids not knowing if they will have a place to live, that they call their home! I want my ex-husband removed off the loan do you really think my ex-husband would of agree to raising the loan amount and making a loan long!  How would that benefit him or me if I cant keep the home. Next, I have my credit report since all this has transpired, Original Copies! of Wells Fargo reporting it late.  What happened with the interest within the mysterious account my payments were held in!  Did my money go to late fees?      Next, The Assumption Department denied me not once by twice With a Co-Signer with Credit. for three reasons not two, which I have, the email stating that!  Funny how Wells Fargo investigated it but only came up with two reasons!  How much more lies can Wells Fargo transpire with this account.   You guys, Wells Fargo told me I could remove my ex-husband live up to what you stated!
See Example:
From: emmie.morgan@wellsfargo.com [mailto:emmie.morgan@wellsfargo.com]
Sent: Wednesday, April 13, 2011 10:59 AM
To: Sxxxxxxx, Christie
Subject: RE:
Hi Christie,
There are lates reporting with Wells Fargo in 12/2009, 1/2010 and 2/2010.
Thank you,
 
Emmie Morgan
 
Loan Document Specialist
Wells Fargo Home Mortgage | 1500 West Benson Blvd. | Anchorage, Alaska 99503
MAC#K3214-043
Tel 800-340-0570 ext. 5337 | Fax 866-348-5564 
emmie.morgan@wellsfargo.com
 
From: Sxxxxx, Christie [mailto:christie.sylvester@pnl.gov]
Sent: Wednesday, April 13, 2011 9:58 AM
To: Morgan, Emmie
Subject: RE:
What exactly does poor performance mean?
From: emmie.morgan@wellsfargo.com [mailto:emmie.morgan@wellsfargo.com]
Sent: Wednesday, April 13, 2011 10:54 AM
To: Sxxxxx, Christie
Subject: RE:
Hi Christie,
I did receive notification that the assumption has not been approved at this time. This is due to:
1)   Credit score does not meet minimum program requirement
2)   Garnishment, attachment, foreclosure, repossession, collection action, or judgment
3)   Poor credit performance with us.
 
Im sorry that we were unable to complete the assumption for you at this time. I hope the loan officer was able to assist you.
A letter has been sent to you regarding the denial.
Sincerely,  
Emmie Morgan
Loan Document Specialist
 
Wells Fargo Home Mortgage | 1500 West Benson Blvd. | Anchorage, Alaska 99503
MAC#K3214-043
Tel 800-340-0570 ext. 5337 | Fax 866-348-5564 
emmie.morgan@wellsfargo.com
 
Next, Assumption department also told my about Refi-Streamline without using my credit!  Guess what they are look at my loan, but guess what has happen now I didnt qualify for it because I am not FHA!  Another false information they have giving me, Emmie Morgan Respective OF WELLS FARGO you gave me that false information!
Oh, dont let me forget Clearwater Wells Fargo Home Mortgage, Stating there is a BIG GAP in there system. They stated most people after a mod dont refi so NO ONE KNOWS!
How the investigator at Wells Fargo,
On April 22, 2011 Ann Dawson contacted me at PNNL at 1:21 PM, explained she completed the investigation and she wanted me to read over it thoroughly and then give her a call back and she would go over it with me. She talked to me about my credit and I explained to her no one knows when I was late on stated Feb, March, and April was the 1-800 line, assumption stated, Loss Mitigation, and Kennewick Wells Fargo mortgage off of Clearwater doesnt know how to read the credit report. She asked, if I pulled my report and I said yes Equifax and Experian and I am disputing it.
She repeated herself about looking at what she sent me and then calling her to go over the information. I say ok and thank you.
Wells Fargo investigator!
This is my Letter from Wells Fargo as of 04/26/2011 from BBB!
April 22, 2011
Laura Chavez
Better Business Bureau
505 Fifth Avenue Suite 950
Des Moines, IA 50309-2375
Dear Laura Chavez:
RE: Jamie Munoz and Christie S. Sylvester (Munoz)
 
Loan Number 708-0134286764  Letter and fake modification paperwork sent to me via BBB and mail!
 
Now let me also add they have the wrong paperwork!  The mortification is not the right one.  It is not the one I signed nor is the information accurate! 
Can Wells Fargo just accept they messed up with paperwork, signing, lied to me about removing his name, didnt give me correct information, changed me fees and 8000.00 for a modification that doesnt help me at all, and NOW HAS LOST THE CORRECT MODIFICATION PAPERWORK!