Complaint Review: Molly Maids of Playa Vista - Culver City Colorado
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- Author Not Confirmed
- Molly Maids of Playa Vista 9469 Jefferson Blvd. Suite. 118 Culver City, Colorado United States of America
- Phone: 310-838-3300
- Web:
- Category: Cleaning Services
Molly Maids of Playa Vista RIP OFF MAID SERVICE THAT NEVER SHOWED Culver City, Colorado
*REBUTTAL Owner of company: Your Identity Cannot Be Confirmed
*Consumer Comment: How can they clean if they never showed up
*REBUTTAL Owner of company: Our Policy
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The owner, Lisa Johnson, is a liar and a thief with horrible customer service. She claimed to have sent 2 maids to my building to clean. Apparently they checked in with the security guards at the front desk and the guards wouldn't let them park on the street. Lisa only called me ONCE but I had missed it bc I was giving my 5-month-old a bath (yes my fault for missing the call), but she never attempted to call me again.
This report was posted on Ripoff Report on 02/01/2012 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/molly-maids-of-playa-vista/culver-city-colorado-90232/molly-maids-of-playa-vista-rip-off-maid-service-that-never-showed-culver-city-colorado-832415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
Your Identity Cannot Be Confirmed
AUTHOR: Lisa - (United States of America)
SUBMITTED: Monday, July 09, 2012
have no record of Sara S. We can see
that you are still unhappy but you have nothing to resolve with us. We neither served you nor billed you (please
check your records from six months ago for accuracy). Again, we have no record of Sara S..
#2 Consumer Comment
How can they clean if they never showed up
AUTHOR: Sarah S. - (United States of America)
SUBMITTED: Saturday, July 07, 2012
Actually Lisa you are a scam artist. My roommate & I contracted you to come clean our house and nobody showed up to clean. I don't understand your rebuttal or why you would defend your fake company. You were simply mean & rude, accusing us of missing the appointment, although we were waiting for your cleaners to come, and continued to charged us for a service you did not fulfill.
#1 REBUTTAL Owner of company
Our Policy
AUTHOR: Lisa - (United States of America)
SUBMITTED: Friday, February 03, 2012
It is unfortunate that someone has chosen to launch what is obviously a
personal attack, but has curiously, chosen to withhold their own identity. While
we are willing to hear and respond to customer complaints, we do not, in such
cases, that we are unable to identify the party or parties involved and thus,
confirm that a business relationship actually existed.
Advertisers above have met our
strict standards for business conduct.
