Vision Premier Pre Paid Card Vision VisaVision Prepaid CardVision Prepaid Ridiculous fees, holding money for weeks, pay to speak to customer service Houston Texas

I called Customer Service to find out why my funds had not been released yet. I was told they approved a hold on my funds for sixty days!!!! I asked what I could do to release them and was told to send in the rental agreements and receipts for the car. I faxed them in and called. They told me to call back tomorrow because it was Presidents Day and so they probably hadn't received the fax. I called back again and asked to speak to a supervisor. She was actually pretty helpful. She told me to re fax the documents then call back again in thirty minutes.  I called back and was put on hold for over twenty minutes. Then after after talking with the Supervisor for a while, she had the documents, put me on hold for another half hour then the call got disconnected!!! I called back two more times, was on hold for at least twenty minutes each time and kept getting disconnected. I called again, only to be told I didn't have the final rental agreement, which I did sent, and that the supervisor was going to "disconnect" the call, because we werent' getting anywhere. The jerk hung up on me!!!! We had paid for the rental through Priceline with a different card. The funds being held on Vision were the funds the car company puts on hold in case you crash. Since I didn't crash and returned the vehicle with a full tank, the final receipt showed I owed $0.00 and said "Paid by Voucher" since we paid through Priceline. The idiot of a Supervisor could not understand that. I finally went on the rental cars website and printed another receipt that was easier to read. I called back and finally got someone with a brain and she helped me and finally released my funds!!! It took about eight phone calls and three plus hours. 

Please do yourself a favor and stay as far away from this company as you can.