Complaint Review: Topresume - Internet
- Topresume Internet USA
- Phone:
- Web: topresume.com
- Category: Personal Services
Topresume DO not use this service ! Not professional Linkedin profile knowledge Internet
*UPDATE Employee: Company Response
*Consumer Comment: Thank you for Reporting this Scam
*Consumer Comment: TopResume.com, TopResume, JC Resumes
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TopResume promised a 24/48 hs service. I got a note from Top Resume that it may take more time to deliver 1st draft in order to ensure I get the best talent/expert in my field on the job. It took actually 2 weeks to get the first draft which was already not align with my expectations
After 2 week, I got a simple email, asking me to copy & paste my resume in Linkedin.... That it is all... The expert advise from the best talent/expert in my field is to copy & paste my CV? And for a Price tag of USD $75?
I was expecting a serious advise and help to improve my Linkedin profile from Design, to each word of my profile tailor made to enhance and improve my digital brand footprint.
Additionally, I was definitively interested to get an strategic recommendation on how to improve SEARCH on my profile and even more tips and advice on posts, adding important info, get recommendations, include notes, posts, etc to really drive traffic, get connections and finally get noticed by the right potential companies.
As a summary, I would not think that TopREsume should offer & charge USD $75 to tell an executive to copy & paste the CV. Even if this is your professional advice and point of view, you can not charge for it. By the way, your recommendation is really not aligned with multiple professional Resume writing services nor with even Linkedin advice and tips. Key to Linkedin successful profile is ensure a very strong Search strategy using relevant and differentiated KEY WORDS, describe you professional career in a very unique and differentiated way and not really a mirror of the Paper REsume
I requested several times a refund of the service given the unprofessional and unsatisfactory service, YET response from Topresume was that they are unable to give a refund since the service started and it was delivered
What a joke ! Stay away of this service, at least in regards to Linkedin profile sercice
Damian
This report was posted on Ripoff Report on 04/22/2016 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/topresume/internet/topresume-do-not-use-this-service-not-professional-linkedin-profile-knowledge-internet-1301227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Company Response
AUTHOR: TopResume Representative - (USA)
SUBMITTED: Friday, May 27, 2016
We are sorry that you are unhappy with our service. We strive to ensure 100% consistency and when one of our customers is not happy, we are committed to fixing it and providing great customer service. We guarantee our work and will rewrite it for you if you are not satisfied.
In addition, we take all feedback seriously and are disappointed to hear that you were instructed to simply copy and paste your resume into your LinkedIn profile. We are happy fix this issue for you.
If you wish to speak with a customer support rep about this matter further, please feel free to contact us. You can call us on our toll free line at 1-800-604-1929. You can also contact us by sending an email to support@topresume.com.

#2 Consumer Comment
Thank you for Reporting this Scam
AUTHOR: Sam A. - (USA)
SUBMITTED: Tuesday, April 26, 2016
Thank you for reporting this scam of a company.
I had a very similar experience recently and had to file a complaint with the Federal Trade Commission and the BBB.org to receive a refund. After sending $149.00 for a new resume and cover letter, I never received an order confirmation or any contact from TopResume (despite providing multiple points of contact).
TopResume must be buying their positive reviews - they all seem canned and highly suspicious to me. The Better Business Bureau has rated them "F" - the lowest score a company can receive.
I hope reports like yours will help prevent others falling victim to these criminals.
I would love to see this bad business taken down completely.
Thanks again,
Sam A.

#1 Consumer Comment
TopResume.com, TopResume, JC Resumes
AUTHOR: DavidJ - (USA)
SUBMITTED: Sunday, April 24, 2016
Excellent feedback.
TopResume has an "F" BBB Rating. If you did not get a refund, you can file a refund request here:
If you feel you were taken by Internet fraud, you can file a report here:
https://www.ic3.gov/default.aspx
Last of all, TopResume is run by Talent, Inc. which also runs JC Resumes.


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