TD Ameritrade Inc./ Red Options Misled me to believe investing in Options Calls/Puts and using "Red Options team" was right for me Omaha Nebraska

Please supply more details.

When was it you trusted Red Option to invest your $10,000 into options?

What type of options were they?

Who was it you spoke to at Red Option and convince you to let them invest into options for you?

Did you call Dan Pilmier the "Client Negotiator" 408-970-7558 at TD Ameritrade and tell him about your experiences with the Red Option salesman and the shocking amount of your Money lost due to their poor investment strategy and market going up or down guess work yet?

Did the Red Option Team's poor investment strategy and using the options THEY chose to invest for you cause you to lose approximately $9400 as you stated?

I hope you understand why I'm asking you these questions. It is important that enough details are given so that other investors understand more and why they should NOT trust investing any money into TD Ameritrade's Red Option Team or do any business with TD Ameritrade because of thier very poor corporate decisions and approval of the worst financial investment managed system they own to supposedly help their existing TD Ameritrade customers.

Still, apparently, TD Ameritrade has taken no action and have no plans on firing Shawn Cruz for him lying and misleading TD Ameritrade's customers, like myself and others. Nor does TD Ameritrade plan on no longer referring its customers to the Red Option team which means more customers will be lied to, misinformed of the true realities of their inability to invest into options and predict the market movements during those option purchases.

Also, the Red Option team needs to take education courses on how to invest into options more safely than they believe they know how to, which they don't!

And if the Red Option Team or TD Ameritrade's "Client Negotiator" Dan Pilmier would like to know how to invest into options more safely for its customers I will be glad to give the phone number for the company that taught me how to invest into options using safer strategies when purchasing options during a rather volatile market as it is now and as it was at the beginning of last year when the Red Option Team THOUGHT they knew how to invest my money into the options they chose to invest for me.

I chose an allocation of just above midrange regarding risk. The Red Option Team chose the type of options and how to place the trades. I trusted them to make the right decisions because I knew nothing about how to invest into options properly. Now there are customers losing thousands and thousands of dollars continuously!

WHAT IS TD AMERITRADE GOING TO DO ABOUT IT ???

Red Option turned my 10K account into approx $600 in just a few months.  PLEASE check thoroughly if this "service" is suitable for you.

    About a year ago I decided to send this issue to Finra, case # 13-01094, and see if they could verify I was lied to and misled by Shawn Cruz AND my money was improperly invested by the investment team at Red Option which is owned by TD Ameritrade Inc. Finra’s job is to try to verify the public customers have not been mistreated and abused in any way regarding investment services provided to the customer, me for example. The issues I brought up to Finra to investigate were:

1.  Being lied to by Shawn Cruz at Red Option team and misled to believe the Red Option team was good at investing into options for TD Ameritrade customers, which they were apparently not with my money.

    

2. Through poor investments the Red Option team made for me I lost $6300 in the first 45 to 60 days of their team investing my $12,000 into three different type of options.

    

3.  Red Option team decided by themselves that the stock market would be going down but instead the stock market went up therefore proving they had no idea what they were doing.

    

4. Red Option team did not use any risk management procedures when they purchase the options which I later learned after I spent $5000 on an education program telling me how to invest into options properly which showed me how to invest without losing thousands and thousands of dollars as the so-called good Red Option team lost for me due to poor investment techniques

    

5. Shawn Cruz lied and misled to me how long Red Option had been in business and investing for their customers. Shawn Cruz told me on the phone in the month of November 2012 before I decided to give my money to them to invest for me, that they only had a few hundred customers because they were new at TD Ameritrade. Which they were new at TD Ameritrade because TD Ameritrade just purchased them a few months prior to our phone conversation which was in November 2012 which I was not aware of at the time. Shawn Cruz lied to me because he told me they only have a few hundred customers because they are new at TD Ameritrade and they don't advertise for new customers which led me to assume a brand-new company with only a few hundred customers made sense to me. BUT, THE FACT WAS Red Option team had been in business for 10 years, again 10 years! Nobody out there in the amateur or professional investment world, including myself, would ever trust a company to invest $12,000 into options when they only had a few hundred customers after being in business for 10 years! Again, Shawn Cruz lied to me and misled me to trusting them where as if I was told all the facts during that one and a half hour conversation I would never have given them any of my money. And what's worse is TD Ameritrade still owns Red Option team and still employs Shawn Cruz at 773-244-4288 or 800-934-4448, press #8, then enter ext. 209239.

       On 2-27-14 the Finra arbitrator Mr. Frost decided and declined my arbitration case award/repayment of the $6300 loss against TD Ameritrade Inc.

      The reason I did NOT win the case against Shawn Cruz, Red Option team and TD Ameritrade is because I could not obtain the proper telephone call recordings or records proving the one and a half hour conversation took place with Mr. Cruz in the month of November of 2012. And Mr. Cruz would NOT be honest and tell the truth or was told not to say anything about it to anybody just so they all could conspire against me AND Finra, whose only job is to try and find the truth, which they failed to do. Mr. Cruz, Red Option team and TD Ameritrade did not want to have to admit their wrongdoing. They ALL wanted to make this issue fade away as though it never happened or took place and not have to reimburse my $6300 financial loss due to Mr. Cruz's lies and deceit and the unprofessional investment abilities of the Red Option team which is owned by TD Ameritrade.

      TD Ameritrade's lawyer Mason supplied a phone records list for the month of November 2012 which is one of the phone systems Mr. Cruz had used while talking to some of his customers. But, obviously, that was not the phone number I spoke to Mr. Cruz on during that month of November 2012. I was not sure which phone number I called when I spoke to Mr. Cruz. I had only used two different phone numbers when communicating with the Red Option team. The second number was the TD Ameritrade's 800 service number I had called where I was transferred to Mr. Cruz.

      So, the hour and a half long recorded conversation OR  records showing the call took place can be retrieved from their databank because large corporations like TD Ameritrade always make sure they record all conversations going through their systems for liability issues. Apparently, TD Ameritrade/attorney Mason will not release those records because it will only help me and hurt them and cause them to lose the arbitration against them forcing them to reimburse my $6300 loss due to their incompetent, lying, misleading and unreliable Red Option team representative Shawn Cruz and the Red Options team's ability to properly invest into options for their customers like myself.

       If TD Ameritrade had decided to work with me and Finra to resolve the issue FAIRLY AND PROPERLY they would have released the recorded phone call that took place which would prove every single thing I said above was true. But, TD Ameritrade including Dan Pilmier, TD Ameritrade's “client negotiator” at 408-970-7558 had decided NOT to work with me and covered up the evidence, phone call which would prove I was right and I should have been awarded the $6300 I lost due to all the reasons I listed above.

  Then, on 12-24-13 attorney Mason sends Finra and I an e-mail with this statement:

, Respondent (TD Ameritrade) renews its prior statement that it does not agree to an extension of time for discovery beyond Claimant’s telephone records and asserts that Claimant’s request for additional information regarding its records is improper and burdensome.

 Thank you for your attention to this matter.

Sincerely,

Hollie Mason attorney for TD Ameritrade

 What is so “improper and burdensome” about allowing more information to be submitted to help resolve this issue fairly and peacefully?

Does everyone see the game they play? These are the so-called trusted corporate individuals that manage your money and then when they screw up and cause you to lose thousands and thousands of dollars in losses due to THEIR POOR INVESTMENT STRATEGIES and THEIR MISLEADING AND LYING PERSONNEL ADVISORS they play this attorney game by first saying “yes we have no problem allowing claimant more time to acquire phone records” then, the next e-mail refuses to allow me more time AND TD Ameritrade's assistance in getting the additional phone records to prove my case against Shawn Cruz, Red Option team and TD Ameritrade Inc.

  If I had said something extremely threatening during that hour and a half conversation with Shawn Cruz in the month of November 2012 rest assured TD Ameritrade would be able to find the phone call recording. But, the bastards, thieves and con artists at TD Ameritrade corporate level decided to win the case against them by simply refusing to release the phone call records!

 And to add major insult to injury against me TV Ameritrade attorney Mason at 402-574-6041 told me they're going to file papers and force me to pay for their attorney costs defending TD Ameritrade against my accusations. They are not just my accusations, they are actual facts! I find it extremely difficult to accept a $6300 loss through their poor investments of my money and now I'm expected to psychologically handle and tolerate being ‘raped” for more thousands of dollars when I was only trying to prove Shawn Cruz incorrectly led me to believe investing into his Red Option team and the type of options without any safety precautions during the option trade purchases to prevent from too much financial loss.

  I would like to again thank this website for allowing me to share with the world my horrible experiences with TD Ameritrade corporate personnel and Shawn Cruz at Red Option team. Their phone numbers have been listed. Feel free to call them and discuss any issue you would like to with them because I'm sure they would like to get some feedback from their existing customers and their new customers on how they treat their customers, as they did to me.

 If anyone would like to ask me some questions directly at this website I will answer them ASAP.