ResultFirst ResultFirst, LLC Black Hat SEO Marketing Firm Sabotaged Our Website! San Jose,  California

Chris it is sad to see that you have chosen this channel to highlight the issues rather than talking to higher authorities at the company. You and Ruchi have never had a conversation.. not sure what interest you have to spoil the reputation of ResultFirst without even trying to talk to the organization heads.

 Your posts starts saying that you talked to an ex-employee of the organization and it seems like it is more of an ex-employee grievance that is being vented out. You also run a business and I am sure you understand that the relationship between an employee and a client are very different. It would have been great if you had heard both sides of the story before taking on the public channel. Just to highlight few points the employee you are referring to has been a part of the organization for about 4.5yrs which is a long time to believe in what the organization does. Not sure how exiting on a bad note will suddenly change the ethics of the organization. I rather have doubts on the intent of the employee and would be more alert on hiring anyone like this in future.

 For your website we have emails sent by your partner mentioning that they have figured out that the issues are not because of work done by ResultFirst team. In the history of ResultFirst we have not had a situation like this. We would love to correct the issues if they have been created by us. Please share your log details for the same.

 We give lot if important to anything  that our clients highlight and have always gone the extra mile to please our clients. We  will be happy doing the same for you as well. Also as a suggestion please in future please go through the escalation hierarchy of any company you work with before you chose to go public about it.

We look forward to correct things if we have spoiled them.

We just learned today from a former employee of ResultFirst that the Director of this company, Ruchi Pardal, has been engaging in this kind of systematic "crippling then upselling" sabotage of websites for a long time. He said that he asked her why they don't utilize better ethics, and she said, "It's not time yet to do the right thing." Again, BE VERY LEERY of this company and whatever you do, DO NOT give them any money or control of your website at all. Steer far away. Also, their sales manager, Dean Carr, is completely unresponsive and seemingly ignorant of the fact that his company deliberately wrecked our website, and when we phone-conferenced with him a couple of days ago, the sheepish "uh-oh, I'm caught red-handed" tone of his voice said it all. He has not responded to ANY of our communications attempting to rectify the situation. Likewise, their extremely ignorant, arrogant, dismissive, excuse-making liar of a project manager, Nishtha Parihar has given us no proper remedy for the absolutely wanton crippling of our website, and keeps avoiding the aforementioned gigantic red herring in the living room, making excuses and, in short, being completely useless! ResultFirst is an utterly greedy bunch of money-grabbing shysters who seem to be, on some level, retarded - or at least devoid of common sense or sense of ethical propriety in the least.