OCWEN Loan Service Double PMI payment august 2014 Nationwide

I have paid a monthly premium for mortgage insurance since the inception of my loan in 3/2012. On August 29th, 2014 Ocwen charged my account for double the mortgage insurance. I called them and spoke to Lisa to ask why. She told me that this is always paid a month in advance and should have been since the beginning of my loan but I was behind a month and this extra payment was being applied to July 2014 so I would be caught up. She also informed me that I am not the only person this has happened to. 

So, according to her, going all the way back to the beginning of my loan, I never paid the first month's PMI. I requested a statement showing all payments and allocations back to 3/26/2012 and received it. I traced the PMI payments back and what I was told is a LIE. They have stolen $93.91 from me/my escrow account.

My loan started with Ally which was then obtained by Ocwen. The login to my account and format of the account information remained the same until 9/2014 when Ocwen has transitioned those loans over to it's official website. I am curious as to whether this has happed to others who also started with Ally. Seems to me they took a nominal fee for transferring people's accounts in a way they could claim was legal.