FrostServe (AKA. Frost Serve, FlameServe, Flame Serve, Wilderness Hosting Rip off, Scam, Non response, Spam New York Internet

I am a former customer of this company. The last incarnation of Alexander's hosting trainwreck was called bringto.net. This was brought online shortly after Frostserve was sold. He did the exact same thing as was done with frostserve, flameserve and many other of his shammy operations in the past. His staff attempted to help as much as they could but Alexander was the leader of this operation and he was the person that closed up, reformated their server with taking backups of my and other customers data. His staff even offer us free hosting because of how Alexander treated us. I will bet he has setup shop again under a new name so please be on the look out for this guy. He offers lifetime hosting for cheap and once he gets some customers, they complain about the horrid hosting and service supplied by him. He then closes shop and sets up under a new name, leaving them without hosting or even a backup of the data. We are currently in the process of starting legal action in the form of a class action law suit based in the state of Illinois, United States. 

FrostServe has been purchased and under new management. They no longer offer the free hosting plan which I think is smart since that was doomed from the start as far as a sustainable business model. I have the Premium Plan through them and I am satisfied so far. Customer support was friendly and helpful, the cPanel access was instant after payment unlike the old frostserve where I hear people had to wait to be approved. Over all I have no complaint about FrostServe, I think it is on the right track now.

Andy,

Like I said in my last few posts, just send the PayPal trasnaction!  Send the full PayPal transaction including the date, so we can verify it!  What's so hard about doing that?  Just send that to abuse@frostserve.com

Like I said before.  Stop avoiding sending the PayPal transaction, send the full thing, including the date to abuse@frostserve.com

Andy,

You still can view transactions that you have sent.  Email the whole page screenshot of the transcation (So it includes the date) to abuse@frostserve.com

Please stop trying to dodge sending it. 
If this is not sent within 24hrs, we will be opening a lawsuit under 31 U.S.C. §§ 3729–3733 under the false claims act.

Please don't use this method to threaten, or scare people, this is not what a good business should do. I even don't know whether you are a legitimate company or not, because the PayPal transaction shows wilderness hosting which does not contain any company prefixes/suffixes. I don't care whether you file a lawsuit or not because my report is legitimate, but you can do that if you want to, and let's see the outcome.

Well, the transaction is over 60 days old and I cannot open a dispute or receive a refund from you either, so forget about it.

Here is the link to verify WHT:

http://s23.postimg.org/dmu4knx6h/Screen_Shot_2013_09_29_at_9_28_36_PM.png

Hi Andy Thank you for your response. Please email abuse@frostserve.com with the full PayPal transaction (Including the date) so we can verify your claim. We need this to be sure that you are a client. (As we don't know if you are the person who is posting on Web hosting talk) If you were able to take the screenshot on Webhosting talk it shouldn't be too hard to send it to abuse@frostserve.com

Update: All of the verification documents can be find in thw WHT post, and I'm pretty sure that you guys are aware of it.

http://www.webhostingtalk.com/showthread.php?t=1304298

I would rather not to do this.

My account is gone, money is gone and everything is gone, I cannot login to the control panel anymore.

I'm disappointed with this company and I would just use this review to warn the future users of this company. Better avoid this company.

Please stop replying to this report, as it can do nothing good and I cannot remove this report anyway.

Thanks for your replies but they couldn't help.

Hello Andy,

Regarding you saying that "and it's not the place to ask for information", Please check here: https://www.ripoffreport.com/ConsumersSayThankYou/WantToSueRipoffReport.aspx#8

It says here: "If you think a report is phony, demand that the customer provide proof that they actually did business with you (by posting a copy of a receipt, etc.)"

We gave you a chance to proove that you are an actual FrostServe customer, by doing the following:

Please provide us with the following details via email: abuse@frostserve.com with the subject "ROR" Name:
cPanel Username:
FrostServe Forum Username:
Full Name:
Email:

Sorry, My last comment was a typo - I meant to say "Please ignore FrenzyHostNetwork LLC" as they are not the owner of FrostServe

Hello,

I am Alex from FrostServe.  FrenzyHost Network LLC is NOT the owner of FrostServe.  The owners are Alex and Doug, so please ignore them.

I can confirm that Wilderness Hosting Inc is not affiliated. Wilderness Hosting was shut down a couple months ago, as part of its transition from a free host to a game server host. Did you checkout via paypal? If that's the case, please file a dispute with PayPal.

Hello Andy,

Regarding you saying that "and it's not the place to ask for information", Please check here: https://www.ripoffreport.com/ConsumersSayThankYou/WantToSueRipoffReport.aspx#8

It says here: "If you think a report is phony, demand that the customer provide proof that they actually did business with you (by posting a copy of a receipt, etc.)"

We gave you a chance to proove that you are an actual FrostServe customer, by doing the following:

Please provide us with the following details via email: abuse@frostserve.com with the subject "ROR" Name:
cPanel Username:
FrostServe Forum Username:
Full Name:
Email:

Please proove that you are an actual FrostServe customer, or we could take legal action against you for posting false information about our company.  Please also stop trying to change the subject in the Rebuttal.

 Hello How do I know that you are a frostserve client and not a competitor from another company? I gave you the email to send it to, please send that for verification so we know that you are an actual client. Failure to do this could result in legal action. Regards

LOL, how can I say that you are from FrostServe? You even didn't state your name and it's not the place to ask for information. I'll post this report to more websites and forums across the internet and give you more shame. This is totally rip off.

Hello,  Thank you for writing a review on FrostServe.  Firstly my apologies for the experience you received from our staff at FrostServe and for the less than satisfactory service. We appreciate feedback such as yours so we are able to establish potential training issues and policy procedures that need our attention. In order to process and verify your complaint further, please provide us with the following details via email: abuse@frostserve.com with the subject "ROR"

Name:
cPanel Username:
FrostServe Forum Username:
Full Name:
Email:

We need the information above in order to verify that you are an actual FrostServe client, and not someone from any other company.

Regards,

The FrostServe team

As I have said before, if you do not remove my personal address and phone number from this page, I'll simply call my lawyer and have the whole page taken down. As I have said before, I have no problem with your report. I do have a problem with you posting my personal information without consent.

I've just filed an invalid whois report with ICANN as well as a ticket with Namecheap, as he is not authorized to be using my information.

Hi

The info comes from the WHOIS database of your domain, what's wrong with that?

Update: Eric is not with this company anymore.

I just listed the info in the WHOIS database, what's wrong?

Since I cannot seem to edit posts, I'll just add this as another comment.

You have just posted my personal phone number and address. I'd reccomend you contact the administrators of this site to have that removed/changed, as it opens you to not only a slander suit, but multiple others.

I would hightly appreciate if you would check your facts before posting information like this. I have not been working with this company for over 6 months, which likely explains your issue, since I was keeping all the servers stable.