Report: #1045654

Complaint Review: Fanbox - San Diego Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, April 23, 2013
Updated: Sat, May 11, 2013
Reported By: meth — Bandung Nationwide

Author Not Confirmed

Why?

Fanbox 113 West G Street, STE 510 Internet United States of America

Phone: 877-736-7629
Web: http://www.fanbox.com
Category: Internet Fraud

Fanbox fanbox unathorized payment San Diego, Internet

*REBUTTAL Owner of company: FanBox Account Protection

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Unathorized Payment to fanbox.

I don't have any account that registered to fanbox.I never agree to do any payment to fanbox,.
I realize it when I received confirmation email from paypal.

If I never agree to pay anything to fanbox then how come they could take away my money from my paypal account? Isn't it strange?

I want my money back, they took $29,91 from my paypal account.
It's not safe to keep money at paypal. Why I can't decline the payment?

I have sent my complaint to paypal.com

Report Attachments:

This report was posted on Ripoff Report on 04/23/2013 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fanbox/internet/fanbox-fanbox-unathorized-payment-san-diego-internet-1045654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Owner of company

FanBox Account Protection

AUTHOR: FanBox - ()

SUBMITTED: Saturday, May 11, 2013

POSTED: Saturday, May 11, 2013

You probably recieved a charge because your account is utilizing IPL funds to generate earnings. You received a charge because your IPL processing fee was due. Here’s a short video that should help you understand IPL: http://www.fanbox.com/VideoCenter/VideoPopup.aspx?video=R7DAB8vnu3gZA6LSXNXGKQ2

The automatic charge from your PayPal account is due to setting up Automatic Account Protection with us. We can remove the automatic payments for you and issue you a refund if you like.

I apologize for any inconvenience and dont hesitate to contact us if you have any concerns.

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