Complaint Review: Digital Outlets -
- Digital Outlets USA
- Phone: 310-929-4039
- Web: www.digitaloutlets.net
- Category: Cameras & Video
Digital Outlets DO NOT BUY FROM digitaloutlets.net. False Advertisement - Price Baiting - Dishonest Brooklyn New York
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I really hope I can help others out here. digitaloutlets.net uses dishonest price-baiting to attract buyers using a Google search for camera products. They advertise a product at a price that they cannot sell. (or a product that doesn't exist)
Here is how their scam works:
They list a product well below market value to get your attention via google search or other internet advertising. You then go to their site and order the product at that ridiculously low price. They then send you an email saying that a rep will call you back to verify the order. If that was really why they called, then great, but it is not. They call you back to tell you that you have ordered the wrong product and that you need to order the correct product which is actually 10%-20% higher than the lowest competitor. In my case, like many others it was a camera lens. I ordered a lens that was about $50 less than the other lowest competitor. Digitaloutlets told me I ordered the wrong lens since it was for film. The problem is that the manufacturer did not make this lens for film ever. What lens manufacturer makes a lens strictly for film in 2014? Come on guys... So in reality, you did order the correct product, it's just that they will not sell it to you for that price. I've read other reviews that were positive about digitaloutlets.net where the customer claimed that they were "appreciative" of digitaloutlets.net's customer service going the extra mile. Sad, since they have just been baited and switched. They bank on the idea that since you have already placed the order, you will most likely just agree to pay the higher price since your shopping around is done. The bottom line is that if you do not comply with ordering the more expensive product, your order will never be fulfilled and you will be sitting there wondering with an uneasy feeling "who did I just give my credit card info to?" Please stay away from digitaloutlets.net. I hope this report can help someone out.
This report was posted on Ripoff Report on 11/05/2014 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/digital-outlets/digital-outlets-do-not-buy-from-digitaloutletsnet-false-advertisement-price-baiting-1186928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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