Complaint Review: Gadgets and Gizmos - Internet
- Gadgets and Gizmos 482 Broadway Mall, Hicksville, NY 11801 Internet United States of America
- Phone:
- Web: www.shopgadgetsandgizmos.com
- Category: Miscellaneous Electronics
Gadgets and Gizmos misrepresenting knock off merchandise; defective products; customer return of defective products Internet
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I ordered 4 Big Wheel Clocky clocks which I assumed were Nanda Home original products. (Big Wheel Clocky is the name that Nanda Home uses.) These were to be Christmas gifts. I recd promptly but these were knock-offs of the Nanda Home clocks. I immediately checked all units for operability -- Only one of the four actually worked. I contacted Vendor. He said I would have to pay return shipping for the defective merchandise (I kept the one non-defective unit) -- Gadgets & Gizmos' shipping order which was included in the box that arrived did indicate that returns would be at customer expense. However, I was not notified of this return "policy" prior to ordering the merchandise. Two problems (1) misrepresentation of merchandise that was actually a knock off version; (2) Return "policy" for defective merchandise not disclosed up front to customer. Gadgets & Gizmos did credit my credit card for 3 of the fake, defective Clockys but did not credit my cost of returning the defective merchandise. My advice: Do not risk buying from this Vendor.
This report was posted on Ripoff Report on 01/20/2012 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gadgets-and-gizmos/internet/gadgets-and-gizmos-misrepresenting-knock-off-merchandise-defective-products-customer-re-825701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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