Complaint Review: 3dgwebhosting.com Inc - Calagry Alberta
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- Author Not Confirmed
- 3dgwebhosting.com Inc 99 West Springs Way SW Calagry, Alberta T3H4P5 Calagry, Alberta United States of America
- Phone:
- Web: http://3dgwebhosting.com/
- Category: Internet Services
3dgwebhosting.com Inc Cannot Honor Their Word Calagry, Alberta
*REBUTTAL Owner of company: Refund Given, Client Impatient
*Author of original report: Situation Handled
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Hello,
About a month and a half ago I sent David Bataille $550 to set us a server for our marketing company. He promised he would have things up but has lied in the process. Here is what he said on 3/17/2011:"Hi MichaelWire was received and our team is getting everything ready for you. We will advise when good to go. David "
A server takes only 24-48 hours to get going. It's now a month over. Also he said he would get back to me about a refund. And he still has yet to. Do not do business with David Bataille if you can avoid.
This report was posted on Ripoff Report on 04/28/2011 02:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/3dgwebhostingcom-inc/calagry-alberta-t3h4p5/3dgwebhostingcom-inc-cannot-honor-their-word-calagry-alberta-723261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Refund Given, Client Impatient
AUTHOR: David Bataille - (United States of America)
SUBMITTED: Friday, April 29, 2011
We admit there was a number of issues deploying this server. Client was advised that a refund would be provided if the service was not ready. On Wednesday April 27, 2011 we communicated to the client that a refund would be processed and in his account no later than Friday April 29, 2011. client was too impatient and decided to threaten us with legal action. It was mistaken that an email was sent Wednesday April 27, 2011 end of business day indicating the exact date the refund would complete, however the email was saved in drafts and not sent, we apologized for that minor over sight. Refund was issued in Full on Thursday April 28, 2011
This issue according to the client is resolved.
here is a posting:
Today April 29, 2011 as promised, client received the wire transfer and was supposed to remove reports and they are still present.
we communicated and provided a full refund as promised. Issue has been resolved entirely.
3dgwebhosting.com
Thursday April 28, 2011
Hello David,
I understand your concern. I will be posting several more shortly. Once
the wire has been receive I will remove all reports immediately. Thx
Michael
Wednesday April 27, 2011
Hello David,
Thank you very much. Please do let me know when things get situated as I would like to do business with you. Can you please tell me the exact date when you will send the wire, so I can update my legal and accounting department?
Below is the wire info:(account info deleted)
HighLight Marketing, LLC
Thx again!!
Michael
#1 Author of original report
Situation Handled
AUTHOR: Michael Hess - (United States of America)
SUBMITTED: Friday, April 29, 2011
Hello,
David did a very good job in making the situation right. He has refunded the money and did it very quickly. Thanks David for handling the situation.
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