Cardmember Services, Chase Bank USA, First USA Amazon.com/chase credit card Failed to make account auto pay and failed to notify me that account was unpaid Wilmington, Delaware

Good day,

Note that while you are complaining about your experiences in a forum dedicated to "rip-offs," it sounds more like you are complacent in the poor management of your account. As you indicate, you did not follow up with your account payment changes until months following your request. Once you discovered a problem, you once again failed to maintain your account.

It is difficult to know the full story, because you do not provide it. When you originally made the account "Autopay" in December, 2009, did you select it from your checking account? Did you enter the account information correctly? Were there always funds available in your checking account? I ask because in my experience with Chase Bank, they do not commonly make clerical or account management errors.

I surmise that your continued difficulty with Chase relates to your poor business practices. This is not stated to be mean, but to make a point: these accounts and their management is your responsibility, and no one else is to blame if you did not make the effort to manage your accounts by monitoring their activity, confirming payments, and being aware of the overall state of your account.

My best.

If you are still having problems with this account, I would suggest that you contact them. I had the same problem and with the helpof someone that knew what they were doing. I was able to resolve this problem. I would suggest if you do not get the answer or help that you want,hang up and call back untill you get a rep.that is able to help you, or you could ask to speak w/a sup. regarding your problem. You should be able to stop the emails and have your statments sent to you through the mail. I find that alot of my emails get lost in spam. If all else fails send a letter to Jamie Dimond.