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Report: #687826

Complaint Review: Cricket Wireless - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: bluesbrother — Internet Internet United States of America
  • Author Not Confirmed What's this?
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  • Cricket Wireless Internet United States of America

Cricket Wireless Mysterious credit card charges after cancelling Cricket , Internet

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I thought I'd try Cricket because of the flat $45 "unlimited everything" rate and no contracts. Also, there is a 30 day return guarentee, i.e. if you don't like it, they refund the price of the phone.Boy did I get a surprise.

First of all, theCapture phone Ibought looked like it was using 1980's technology.The service was horrible, numerous dropped calls, roamingin my hime town, etc. Customer service is a joke...when you do get through they are very hard to understand.Definitley not in the US, most likely India.

So I try to cancel, which was a project in itself. No matter how many times I said CANCEL they still tried to keep me on. Oh yea, that 30 day trial has some fine print; if you use the phone more than 30 minutes, it's void. No surprise. I finally let the sevice expire and ate the cost of the phone.

Now comes the good part. A short time after cancelling, unauthorized charges started showing up on my credit card. One was from a phone accessory store, which I blew off as maybe a fluke. Then in a few weeks another charge appeared. I immediately called my credit card company, who cancelled the card and credited my account.

There's no way I can prove Cricket had anything to do with the charges, but doesn't it seem VERY suspicious?

Bottom line, avoid this sham of a company at all costs. Stay with the reputable companies. Like they say, you get what you pay for.

This report was posted on Ripoff Report on 01/28/2011 01:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/internet/cricket-wireless-mysterious-credit-card-charges-after-cancelling-cricket-internet-687826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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