Complaint Review: Dallas Auto Locksmiths - Dallas Texas
- Dallas Auto Locksmiths Dallas, Texas United States of America
- Phone: (972) 584-0577
- Web: www.247DallasLocksmith.com
- Category: Auto Repair Service
Dallas Auto Locksmiths 24/7 Dallas Locksmith Deceptive Advertising - Overbilling - Fraudulent Marketing Dallas, Texas
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October 13, 2010
We managed to lock our keys in our running Chevrolet Suburban. I had my netbook with me and found at Google...
24HR CAR UNLOCK
247DALLASLOCKSMITH.COM $19 FAST & LOCAL CAR UNLOCKING SERVICE YOU CAN TRUST 24 HR A DAY
It was about 10pm at the time... I dialed their local number of 972-584-0577. The call was answered promptly and professionally. The man said that he had a technician near by and that it would no more than 20 minutes. He also said that the technician would phone me right away.
15 min or so later, I was calling the number again. I was told that the technician would call promptly. And, I got a call within 5 minutes. The guy took another 15 minutes to arrive at my location. He was driving a decent can and seemed like a decent guy.
He filled out the invoice ... $35 service call fee... $85 labor charge to open the vehicle. $120 total.
I brought his attention to the website listing and the advertisement. He said he would deduct the service call fee of $35... but, that we would still have to pay the $85. Otherwise, he was leaving then and there.
Given our situation... we had no real choice but to pay the extortionist the $85.
It took him less than 3 minutes to have the vehicle open. He did it right. He was professional about it.
The problem is that we were baited into a deal at $19. We waited for 3/4 of an hour or so before the guy got there. And then, we were forced to pay $85.
It's fraud. It's deceptive advertising. It's bogus. It's wrong.
Yeah, we could have said no and started searching for another locksmith dude to open the car. We could have waited another hour for a dude to show up. But, our car was running and it was already pretty late at that point.
I think this firm should send me a check for $66.
This report was posted on Ripoff Report on 10/13/2010 10:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dallas-auto-locksmiths/dallas-texas-/dallas-auto-locksmiths-247-dallas-locksmith-deceptive-advertising-overbilling-fraudul-650729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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