Cedar Point discrimination, failure to return unearned admission fees Sandusky Ohio

Juli, you should have known that Cedar Point, as great as it can be for thrill seekers (namely myself), is VERY restrictive when it comes to seatbelt sizes, for some reason. It's not just fat people, very muscular men and voloptuous women have trouble fitting into some rides at Cedar Point. I do think that the park should be much more blatant when it comes to size restrictions. In the pamphlet, it says "Those who exceed 200lbs weight, 50in chest and 40in waist may have difficulty fitting into Top Thrill Dragster,Millenium Force, Corkscrew, Mantis, Raptor, Mean Streak, Blue Streak, et cetera you know the drill." Cedar Point is NOTORIOUS for its size restictions. And I do think that there should be a blatant warning in front of the lines for the roller coasters I mentioned "If you exceed 200lbs in weight, 50in in chest, and 40in in wasit. You will NOT be able to ride." None of this "you may not" stuff, you WILL NOT fit in. It is unfair, yes. Because all the other Cedar Fair parks DO have accomidations and longer seatbelts on roller coasters.


How do I know this? The same think that happened to your son, Juli, happened to me. When I went last year, I was most likely in the obese BMI range,267lbs, 52in chest and 48in waist. I was thrown off of Corkscrew and I discovered that due to my size, I could not fit on most of the rides including TTD and MF, which was shocking seeing how I had no trouble fitting into the coasters at Dorney Park (Another Cedar Fair joint) and Hershey Park. I was VERY upset, but I used that experience as my "wake up call" to start excersizing and slimming down and within 4 months of rigorous cardio and ab work, I dropped 15lbs and at least 2 pants sizes.


Both sides are at fault in this rip off case anyway. Juli should have done her reasearch and found out that Cedar Point is notorious for being very restrictive when it comes to rider size and Cedar Point should take responsibility and be more accomidating. Filing a lawsuit against Cedar Fair will NOT help in any way, because as far as they're concerned, it's YOUR fault you couldn't fit in. So I wouldn't do it.  I'm just putting it out there.

I, too am disgusted by how your son was treated by the regular park staff, and as someone who worked for Cedar Point this summer, I'm even more disgusted at the way both you and he were treated after the fact. I was a security guard for Cedar Point for the better part of eight operating seasons, and it reflects negatively on me when my former co-workers mistreat even one of the guests.

Far too often when dealing with the public, I think many people forget that the guest is not an interruption of their business, but the reason for it. People like your son helped sign my paycheck, and it thoroughly disgusts me that he didn't get his money's worth. I personally would not go to an amusement park to be told what rides I could and could not ride; and I know your son didn't either. Nor would I go to a restaurant to have them tell me what I was and was not allowed to eat. If your son were a toddler and wanted to ride The Maverick, I would understand their not allowing him to ride, but to my way of thinking, their reasoning was ludicrous!

Adding to that, my own recent experience, which is also posted on this website, I don't plan to set foot on any Cedar Fair owned property for the rest of my life! Please accept my apologies for what happened.

I have searched their web site and have found no rules listed. How can you know size requirements, what you can and can not bring into the park. if they do not list any rules. I guess they must make them up as go along.

Just had a similar experience at CP.  Two issues I have are with the no-refund policy and the test seats.

First, a no-refund policy is not legal in most states, whether it's posted or not, in cases when service is not provided through no fault of the buyer.  There has to be an exchange, money for service, or the buyer gets his money back.

However, that is not to say this lady's son and their friends are entitled to refunds.  They chose to leave the park. 

It would have been in CP's best interest to have reissued the passes as word of mouth in customer service cases like this, as I have just experienced, will eventually take its toll.  Park revenues have been down, compared to past years, and you can't fault the economy for everything.

Second, CP realizes there are borderline sized customers and has test seats located in front of most of the major rides.  I'm sure the only reason this was done was to eliminate the lines being tied up by those who won't fit into the restraints.  Where the "gotcha" comes into play here though is that the seats are located in the park.  Not outside the gate where you pay, but inside.  So if you're of borderline size, per their policy book, you are forced to pay to get into the park to try out the seats.

This is legal, but most consider it to be unscrupulous.  Gotcha.  "Sorry you don't fit some of the rides you came here for, but there are many other fun things for you to do at CP!"

Parks like this run on word of mouth, recommendations, repeat customers, etc.  After our experience, and it looks like I'm not the only one who had had an issue with below average customer service at CP, we will not be returning.

Maybe your son should have read the no refund for absolutly any reason policy on his ticket and at the ticket booths. He's 6'7" and he has not learned to question accomodations to his size before attending places as this. I cannot believe it is the first time that he has experienced difficulty in accomodations because of his size, not just at amusment parks, but in other everyday situations as well.

I am not responding to antagonize any one or to take sides with any individual.

I just want to make a note to the person who quoted the ride weight/height requirements/restrictions. To anyone going to Cedar Point you need to be aware of these restrictions but also be advised that you might not have to worry. For females they state that we are not able to ride if we are over 200 pds. I am 210 pounds (most of which is muscle) but I fit on all the coasters at cedar point.

Julie....I'm sorry your son had a bad experience because that is not what Cedar Point is about. I have never had a bad time at that park. I don't think you should be asking us to boycott but if you feel that you should then fine...that's your opinion.

I understand that some of the coasters are the "same" as in florida however, they don't offer the same experience. I recommend that your son go back to Cedar Point and spend the day there. There is a ton of stuff he can do and if he can get on Top Thrill Millenium force or wicked twister then it was worth going back even more.

I like the idea of making coasters accessable for "bigger" riders..I would be open to that. I would even ride in those seats to maximize airtime possibility :)! Sorry I'm a coaster geek.

Lastly..if you and you're son are into traveling, then you should come up to Toronto and try Behemoth. The prototype seat that they built for this coaster allows people of all shapes and sizes to ride. I guarantee that you would enjoy it :)!

Again I'm sorry that you had to experience that.

Why is Marcie allowed to continue to post her ignorant, and hate filled rebuttals? Her posts are bigoted and discriminatory,and should not be tolerated. She is disgusting, dumb, and worthless. Her ridiculous posts add absolutely nothing to the conversation. Please ban her. She is bringing down the curve for the rest of us.

Guys this all needs to stop!!! there is nothing more than hate and fat bashing going on in most of what i'm reading and that is so childish!!! That fact is that CP is fun yeah there are some rides that have restrictions... there are some i can't go on because i'm too small. i'm twenty three, a mother of 3, full time employee at Barnes and Noble, and working on going back to college to work on a degree. I'm telling you all this because even with all that going on in my life if i go on a trip i still take the time to find out what the rules and regulations are... they are for our safty no matter where we go and it is a sad state of affairs when all we can do is sling hate and nastiness. The fact still remains that when you drive, eat, fly, play, or whatever else you do there are dozens of regulations in place that most never even think about and we follow them yeah we may not always like them but we sill gotta do it because that's how it is. However there were valid points made too, and a lot of good suggestions. For those people thank you!!

I can only think that you must be an employee of CP because of your rudeness and ignorance. You stated that people should keep their bodies healthy (but not model thin). This makes me think that you must be a little wide in the beam yourself. Say hello to your fata** dad.

Juli. are you the same Juli who posts about how awful WDW is to their employees? If so, a lot becomes clear.

Second... I think it is interesting you identify this as a "trivial" matter, yet have posted lengthy comments at several points.

Third... I find it fascinating that you state your reason for posting here is to save other uninformed tourists money from making the same mistake your son did. I would think that if someone is going to do ANY research about Cedar Point, they will visit the Cedar Point website, and not ripoffreport.com for their info.

Fourth... If your son is SUCH a roller coaster enthusiast, he would be more than willing to ride every ride Cedar Point has to offer, whether it is like every other coaster he has been on umpteen times or not. THAT is the hallmark of a true enthusiast.

Fifth... Cedar Point and every other amusement park is pretty explicit about NO REFUNDS. In fact, Cedar Point will eject you from the park for line jumping and other offenses. They have signs posted in every blasted line area. And I have seen them do it with NO REFUNDS ISSUED. EVER.

Sixth... it is a sad fact that more and more Americans are reaching sizes heretofor unknown. It is also a sad fact that the United States has become the most litigious society in the world. Frankly, if the amusement parks have implemented more stringent weight and height limits, it may exclude more guests, but they have to do it in order to protect themselves from liability lawsuits that would surely stem from someone's injury or death. When I visited California Adventure this summer, I was disappointed to not have California Screamin' available to ride due to a passenger's unfortunate death many months before, but I wasn't about to demand a refund because I couldn't ride it. I simply enjoyed all the other attractions Disney offers.

Frankly, I think this is much ado about nothing. I think the park did everything it could to notify the public in good faith that restrictions changed, they could have perhaps trained their ticket sales people to alert guests before ticket sales that they may not be able to ride some attractions, but again, Juli, to quote you, this is a "trivial" matter.

Juli. are you the same Juli who posts about how awful WDW is to their employees? If so, a lot becomes clear.

Second... I think it is interesting you identify this as a "trivial" matter, yet have posted lengthy comments at several points.

Third... I find it fascinating that you state your reason for posting here is to save other uninformed tourists money from making the same mistake your son did. I would think that if someone is going to do ANY research about Cedar Point, they will visit the Cedar Point website, and not ripoffreport.com for their info.

Fourth... If your son is SUCH a roller coaster enthusiast, he would be more than willing to ride every ride Cedar Point has to offer, whether it is like every other coaster he has been on umpteen times or not. THAT is the hallmark of a true enthusiast.

Fifth... Cedar Point and every other amusement park is pretty explicit about NO REFUNDS. In fact, Cedar Point will eject you from the park for line jumping and other offenses. They have signs posted in every blasted line area. And I have seen them do it with NO REFUNDS ISSUED. EVER.

Sixth... it is a sad fact that more and more Americans are reaching sizes heretofor unknown. It is also a sad fact that the United States has become the most litigious society in the world. Frankly, if the amusement parks have implemented more stringent weight and height limits, it may exclude more guests, but they have to do it in order to protect themselves from liability lawsuits that would surely stem from someone's injury or death. When I visited California Adventure this summer, I was disappointed to not have California Screamin' available to ride due to a passenger's unfortunate death many months before, but I wasn't about to demand a refund because I couldn't ride it. I simply enjoyed all the other attractions Disney offers.

Frankly, I think this is much ado about nothing. I think the park did everything it could to notify the public in good faith that restrictions changed, they could have perhaps trained their ticket sales people to alert guests before ticket sales that they may not be able to ride some attractions, but again, Juli, to quote you, this is a "trivial" matter.

Juli. are you the same Juli who posts about how awful WDW is to their employees? If so, a lot becomes clear.

Second... I think it is interesting you identify this as a "trivial" matter, yet have posted lengthy comments at several points.

Third... I find it fascinating that you state your reason for posting here is to save other uninformed tourists money from making the same mistake your son did. I would think that if someone is going to do ANY research about Cedar Point, they will visit the Cedar Point website, and not ripoffreport.com for their info.

Fourth... If your son is SUCH a roller coaster enthusiast, he would be more than willing to ride every ride Cedar Point has to offer, whether it is like every other coaster he has been on umpteen times or not. THAT is the hallmark of a true enthusiast.

Fifth... Cedar Point and every other amusement park is pretty explicit about NO REFUNDS. In fact, Cedar Point will eject you from the park for line jumping and other offenses. They have signs posted in every blasted line area. And I have seen them do it with NO REFUNDS ISSUED. EVER.

Sixth... it is a sad fact that more and more Americans are reaching sizes heretofor unknown. It is also a sad fact that the United States has become the most litigious society in the world. Frankly, if the amusement parks have implemented more stringent weight and height limits, it may exclude more guests, but they have to do it in order to protect themselves from liability lawsuits that would surely stem from someone's injury or death. When I visited California Adventure this summer, I was disappointed to not have California Screamin' available to ride due to a passenger's unfortunate death many months before, but I wasn't about to demand a refund because I couldn't ride it. I simply enjoyed all the other attractions Disney offers.

Frankly, I think this is much ado about nothing. I think the park did everything it could to notify the public in good faith that restrictions changed, they could have perhaps trained their ticket sales people to alert guests before ticket sales that they may not be able to ride some attractions, but again, Juli, to quote you, this is a "trivial" matter.

Juli. are you the same Juli who posts about how awful WDW is to their employees? If so, a lot becomes clear.

Second... I think it is interesting you identify this as a "trivial" matter, yet have posted lengthy comments at several points.

Third... I find it fascinating that you state your reason for posting here is to save other uninformed tourists money from making the same mistake your son did. I would think that if someone is going to do ANY research about Cedar Point, they will visit the Cedar Point website, and not ripoffreport.com for their info.

Fourth... If your son is SUCH a roller coaster enthusiast, he would be more than willing to ride every ride Cedar Point has to offer, whether it is like every other coaster he has been on umpteen times or not. THAT is the hallmark of a true enthusiast.

Fifth... Cedar Point and every other amusement park is pretty explicit about NO REFUNDS. In fact, Cedar Point will eject you from the park for line jumping and other offenses. They have signs posted in every blasted line area. And I have seen them do it with NO REFUNDS ISSUED. EVER.

Sixth... it is a sad fact that more and more Americans are reaching sizes heretofor unknown. It is also a sad fact that the United States has become the most litigious society in the world. Frankly, if the amusement parks have implemented more stringent weight and height limits, it may exclude more guests, but they have to do it in order to protect themselves from liability lawsuits that would surely stem from someone's injury or death. When I visited California Adventure this summer, I was disappointed to not have California Screamin' available to ride due to a passenger's unfortunate death many months before, but I wasn't about to demand a refund because I couldn't ride it. I simply enjoyed all the other attractions Disney offers.

Frankly, I think this is much ado about nothing. I think the park did everything it could to notify the public in good faith that restrictions changed, they could have perhaps trained their ticket sales people to alert guests before ticket sales that they may not be able to ride some attractions, but again, Juli, to quote you, this is a "trivial" matter.

I can see why everyone stopped posting to this report. A time out was definitely needed. I worked at Cedar Point in 2004 and 2005, so I can tell where some of you are way off track. First a little about myself, so there are no misunderstandings. I have ridden every ride at Cedar Point (except kiddy rides), so the restrictions are not an issue for me. The reason I am responding has nothing to do with their rides. I agree that they have great rides, as long as they're maintained properly. My issues with them are in management.

Cedar Point does not care about anyone, not even you Marci. You could fall off the face of the planet tomorrow, and they would not miss you for one second. I have heard this said by employees there about enough people to know what I'm talking about. They routinely make insulting comments about most guests behind their backs, especially those with weight issues, a handicap, and people who are different than they are in any way. They operate their business from the prospective of P.T. Barnam, there's one born every minute. I now work at a park in Florida who realizes that their guests are the people who keep them in business. It's a lot better than working at the glorified carnival called Cedar Point.

As for restraints, the park has more imput on that than Cedar Point is willing to let on. Top Thrill Dragster is the same type of ride as Kingda Ka at Six Flags Great Adventure, and made by the same company. Kingda Ka has much different restraints however, allowing more people to ride. Duelling Dragons at Islands of Adventure is a B&M four across inverted coaster, just like Raptor. When it was first built, the larger restraints were left off because Universal forgot to specify them. The ride WAS retrofitted with the larger restraints after opening, as it is just a matter of replacing the harness and belt. Cedar Point just does not want to accomodate their guests. The Beast at Kings Island was built by the person who founded the company that built Mean Streak. They are similar in many ways, except the seats on Mean Streak are much narrower, and the belts are shorter. The Beast is a much more comfortable ride (not to mention more thrilling). Cedar Point could accomodate more people if they wanted to, but they feel if they accomodate less people, their lines will move faster. If you go to guest services at any park in Florida with a complaint, they will bend over backwards to make you happy again. If you complain at Cedar Point, the only thing they are willing to bend is their finger at you as you leave. I agree that no one should settle for second rate service or omissions of facts when someone trying to entice you to their business.

As for having the best rides, they are good, but not the best. Kingda Ka is taller and faster than Top Thrill Dragster. Steel Dragon is taller and faster than Millenium Force. Alpengheist is taller and faster than Raptor. Son of the Beast is taller and faster than Mean Streak. Any ride that can be built, can be built better somewhere else. That's just the way life is, so get over it. Cedar Point has never had the tallest and fastest of anything for more than one or two years at a time.

Actually Marcie, if you could read, you would see that I was commenting on the fact that you respond to multiple unrelated reports, always insulting and flaming those who have submitted them. This is not the only topic you have responded to with your bizarre, hateful rants.

I would like for you to explain exactly what you said on this topic that was helpful, sensible, or interesting. Hmmm... nothing? That's what I thought. Oh that's right- when you insult people, it's "calling a spade a spade"- but if someone does it to you, then they are wasting everyone's time? Please, get a grip on reality.

Also, you have only proven my point about your anger by your comment on me being from New England. Incidentally, I find it highly amusing that someone from the wasteland of OHIO would have the nerve! (A bit jealous are you? So sad.)

Tell you what- I'll "pull the stick out of my uppity New England a*s"- as soon as you pull your HEAD out of your inbred, Ohio trailer-trash a*s!

Actually Marcie, if you could read, you would see that I was commenting on the fact that you respond to multiple unrelated reports, always insulting and flaming those who have submitted them. This is not the only topic you have responded to with your bizarre, hateful rants.

I would like for you to explain exactly what you said on this topic that was helpful, sensible, or interesting. Hmmm... nothing? That's what I thought. Oh that's right- when you insult people, it's "calling a spade a spade"- but if someone does it to you, then they are wasting everyone's time? Please, get a grip on reality.

Also, you have only proven my point about your anger by your comment on me being from New England. Incidentally, I find it highly amusing that someone from the wasteland of OHIO would have the nerve! (A bit jealous are you? So sad.)

Tell you what- I'll "pull the stick out of my uppity New England a*s"- as soon as you pull your HEAD out of your inbred, Ohio trailer-trash a*s!

Actually Marcie, if you could read, you would see that I was commenting on the fact that you respond to multiple unrelated reports, always insulting and flaming those who have submitted them. This is not the only topic you have responded to with your bizarre, hateful rants.

I would like for you to explain exactly what you said on this topic that was helpful, sensible, or interesting. Hmmm... nothing? That's what I thought. Oh that's right- when you insult people, it's "calling a spade a spade"- but if someone does it to you, then they are wasting everyone's time? Please, get a grip on reality.

Also, you have only proven my point about your anger by your comment on me being from New England. Incidentally, I find it highly amusing that someone from the wasteland of OHIO would have the nerve! (A bit jealous are you? So sad.)

Tell you what- I'll "pull the stick out of my uppity New England a*s"- as soon as you pull your HEAD out of your inbred, Ohio trailer-trash a*s!

You folks have way too much time on your hands...and so do I, bottom line:

1. CP should practice "Service Excellence". The people pay CP's bills, they should be treated with respect and her son's money should have been returned. It certainly would have good public relations to do the same. Obviously, this weight restriction is a relatively new regulation; thus, there will be a large (no pun intended) percentage of folks who are not familar with it who enter the park. Therefore, CP management should have anticipated this and cut some slack to those who were turned away.

2. Juli's son should do his homework next time when planning a vacation.

3. Lots of anger out there...Why?

Have a great day all!

Poor ANGELINA...she calls people losers for responding to reports when she herself does the same thing. Hmmm...stupid? Probably. And by the way moron, I have nothing against overweight people who dont whine about so-called discrimination and crap like that. In fact, I have nothing against ANYONE who doesnt try to blame their issues on everyone else and cry "unfair" at every available opportunity.

As for for redirecting anger, it seems that you should follow your own advice on that one. I dont vent my anger at complete strangers, but I'll call a spade a spade and tell someone when they're being stupid or pissed me off. If you dont like it, dont read what I have to say.

When you get a life and pull the stick out of your uppity New England a*s, you'll be a much happier person. And the rest of us wont have to be subjected to your bull, since you've said nothing of help, interest, or sense to anyone else here. Seems that I'm not the loser here after all.

She's such a loser, she seems to spend all her time finding Ripoff Reports to submit rude abuttals to. And what the hell has she got against overweight people? I guess the ex-boyfriend must've been chubby, eh? Hey Marcie, here's some advice: get a life and go see a good psychologist to deal with that anger you keep directing at complete strangers. Stop being such a

On the contrary Debra Queen of Supersize, the man I saw at MGM and my dad are both the size of pro football players...and not the tubby linemen either. They are both large framed and solidly built. They have very broad shoulders making it difficult for them to sit in the harnesses and there isnt enough leg room for them in some of the coasters. Their asses fit on the seats without making the person next to them uncomfortable because they're in their lap. They just cant safely close the harnesses and ride.

As for your fat a*s and the rest of the lards who think the world should change instead of their own eating and exercise (or lackthereof) habits, when your a*s oozes over the sides of your seat into the seat of the person next to you, it's time to put the fork down. Let me guess...you're fat from genetics right? Arent you all? Thats the new excuse you people like to use. Its always you lard asses and not the large-framed people who like to b***h about size and places needing to accommodate them.

Since you dont want to spend the extra money on 1 more coaster, you'll have that much more money for FOOD and those of us with normal a*s sizes wont have to smell your fat, sweaty bodies while waiting in line for the rides in the sweltering heat. We also wont have to have your a*s squished next to us on the ride, taking up all the space. And there ARE more fatasses than there should be and it isnt just me who thinks so. America is one of the fattest countries in the world and one of the unhealthiest. Obesity a disease? Nope. Its called GLUTTONY. STOP EATING SO MUCH AND GET OFF YOUR a*s AND EXERCISE.

And by the way Juli The Tub, I'd like to see the reaction of an average football player when you told him he was a f****s because he's so big. He'd probably laugh right in your fat face or kick one of your asses. Parks shouldnt have to adjust for your a*s size. YOU should take pride in your body and keep it in a healthy condition (not model thin either - HEALTHY). Overweight and f****s are 2 different things and if you dont fit on the d**n ride, you can bet your last dollar you've crossed the line into The Land of Buying Two Airline Seats.

Happy Heart Attack Tubbo.

Say, Marcie, your father is 6'5" and 300 large. I guess that makes him a f****s, right? I could think of a similar term or two for you, but I'm not going there. Someday parks might choose to address the problems of size, since there are more of us fatasses than you apparently think there should be. Until then, we'll manage fine, thanks. There's more to life than paying ridiculous prices for one more roller coaster.

Juli - you're his mother,and it sounds like he's not five anymore. Give it up.

I went on vacation to Orlando last week. While we were there we visited Disney MGM and decided to ride the Rock N Rollercoaster. There was a large man in line as well, probably about 6'6 and 300 lbs. Not a fat man, just a LARGE man. Anyway, we were approaching the front of the line, he saw the seats in the cars and I heard him tell his wife that he probably wouldnt fit in the seats and that they should go try something else. They then left the line quietly and went about the rest of their day without incident.

This is called COMMON SENSE, something that the original author of this subject and her teenager clearly do not possess. I'm sure this man was agitated that he stood in line then couldnt fit in the ride, but he didnt make a scene or demand his money back. This is what NORMAL people do. The whiner that wrote this needs to get over herself and stop babying her brat. Cut the cord and move on already. This isnt a new happening - we've been hearing for over 2 years about how some people cant fit in certain rides. Your son was irresponsible, didnt check on the website or bother to have one of his friends do it, and was treated accordingly. I dont think they should have gotten a cent back and I hope they didnt!

To suggest that parks should issue replacement tickets or any form of compensation for something like this is ridiculous (I believe she even whined about how they dont do anything for compensate for inclement weather either - moron). If businesses start compensating people for the persons own stupidity, no one would be able to keep a business running because everyone is so sensitive these days. Parks are taking more precautions these days because idiots like this woman and her son will sue over the most retarded things on the planet and it costs everyone in the long run. The parks dont steal from customers, but whiners like these people steal from everyone (whether is be money from a lawsuit or enjoyment beacause they are the cause of precautions like the ones parks must now take).

If you dont like Cedar Point, dont go there, but please spare the rest of us your bitching and moaning about something that was your own d**n fault. It is people like this that cost the rest of us so much because they complain over stupid crap and it eventually leads to lawsuits, settlements, and higher costs for the rest of us.

If your son would have actually looked at the signs at the front or side gates he would have seen the signs showing height and weight restrictions for the mor popular rides before his ticket was even bought/used. Cedar Point makes their ride restrictions very clear at entrance to the park and also at entrance to each ride. These restrictions are also made clear in the complementary maps given to each guest as they enter the park. So please, next time youj want to complain about something make sure you have all the facts not just what you seem to think things are esp.

when you stated that these restrictions were not clear. Also Cedar Point/ Cedar Fair does not give out refunds for a few reasons, one of them being anybody could just ask fo a refund even if nothing was wrong with there visit they just wanted a "free" ticket it would be to hard to distinguish each and every person requesting a refund. The employee who was rude to your son most likely got a write-up which would bring them closer to termination( being fired). Although they had no right to be rude did you every think that maybe your son may have been rude in dealing with his dilema?

I am 33 years old and have gone to CP atleast once a year my entire life... I have 4 older sisters and for a s long as I can remember this has been one of our family traditions...I have purchased season passes for my now family of 6 and we wnet probly 20x this summer alone.. We have stayed at the Breakers for a week and for a night, we have camped and we have just gone for the day. It is well known that there are restrictions, jsut deal with them... Its a great place getting a bad rap. I do find it a little pricey but the joy it brings my children make it worth my wile. I would not stop going becuase i was asked to sit in a "fat' seat anymore then I would quit becuase they wouldn't refund my $$$ I dont know of any park that will.. But for those of you with Geauga Lake on your agenda you should know it two is now owned by Cedar Fair LTD... the owners of Cp as well as knotts berry farms in CA and 6 other parks... I hope Cp keeps growing and getting bigger and better rides for years to come.. Oh yea and by the way it has been around like 75+ years not just since the 60's... From one mom who will take the peace and quiet of the ride home from a long day at The Point any day......

In response to the original post I have this to say. I had no problem with the restrictions. I am 6'0" and weigh 250 lbs. I tried the seats and although at the test seat I may not have fit I felt I was close enough to try to ride as I seen others bigger than my self coming off the ride. Low and behold I just made it in some cases. I didn't try MF or TTD as the lines for both were longer than I cared to wait. My biggest and really only complaints were many of the customer service personnel at the food stands were very rude. Now I understand that they are very hot and tired, but that is the price you pay for your employment there.

Keep on smiling and cool off at the end of your shift or on your breaks. I only have one other complaint and that is they no longer allow you to bring in your own drinks to the park. I compensated for this by buying 2 44 oz. souvenier cups that were refillable for only 2 bucks. As a family of 4 this saved us a bundle. A job well done to park staff for keeping it so clean.

Now back to your son. He should have stayed and taken advantage of all the other rides and attractions and remember these guidelines were not implemented buy Cedar Faire, but by the manufaturers of the rides in question. Sorry you feel that he was done wrong by,but as someone who just got home from the park my guess is he jumped the gun and missed out on a very good time.

Doesn't anybody know how to read those warning signs they have at EVERY ride. You know the ones i am talking about. They say must be such and such tall to ride, not suitable for riders with heart conditions, pregnant women ect. and i know that many of them say specificly may not be suitable for larger guests. hello simple reading would have helped ya out there.

Duane,
Diatribe? Hmmmm, sure. Why not. Now, do you feel better? Good.

Juli -

Here's a quick thought. Anyone who doesn't have the common sense to check Cedar Point's own website for this type of info certainly isn't going to check here to "get the memo".

But I hope you feel better having written two diatribes.

CEDAR POINT TIPS - Guests of Exceptional Size
http://www.cedarpoint.com/public/trips/tips.cfm

All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned and fastened properly to allow guests to ride.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, males who exceed 6'2", and those who exceed 225 pounds, have a 40" waistline or 52" chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions, so it is impossible to determine exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Wave Swinger, Wicked Twister and Top Thrill Dragster.

Maximum recommended weight limits are posted on Camp Snoopy rides, Chaos, Millennium Force, Monster, Power Tower, Scrambler, Super Himalaya, Troika, Wave Swinger, Wicked Twister, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Millennium Force, Raptor, Wicked Twister and Top Thrill Dragster.

My Reply to this, I am a 6'5, 450 Pound Male. I have gone to Cedar point and went with my group. For a person who has never been to their website PRIOR to attending the Amusement Park. I would suggest that Cedar Point list a Guideline at the Entrance to the park, Before you get to the Ticket Counter and also list it in their Coupon Books and Brochures that they post in countless Rest Areas, AAA Travel Agencies, Grocery Stores, Etc. The same saying listed above. So that when people get in line for their tickets, they can make up their mind BEFORE purchasing tickets. I know myself from attending these parks that it can be embarrassing in front of friends and people in line and a waste of your day, waiting 1-2 hours before finding out your overweight or too tall to ride. The Park should also state at the ENTRANCE gate of each ride the SAFE Maxinum Height and Weight Requirements. Just as they do when they say Don't ride this ride if you have past Neck, Back Injuries, Surgeries, etc. I am sure with this information in mind. It will offer a solution and make everyone's amusement park experience a better one.

MY 2 CENTS: Another suggestion for people who like to complain about Amusement Parks, why don't you do Mystery Shops for companies that do Amusement Parks. Then the Amusement Park will really be listening to what you have to say and not no employee or manager, who really don't care what you have to say.

CEDAR POINT TIPS - Guests of Exceptional Size
http://www.cedarpoint.com/public/trips/tips.cfm

All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned and fastened properly to allow guests to ride.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, males who exceed 6'2", and those who exceed 225 pounds, have a 40" waistline or 52" chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions, so it is impossible to determine exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Wave Swinger, Wicked Twister and Top Thrill Dragster.

Maximum recommended weight limits are posted on Camp Snoopy rides, Chaos, Millennium Force, Monster, Power Tower, Scrambler, Super Himalaya, Troika, Wave Swinger, Wicked Twister, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Millennium Force, Raptor, Wicked Twister and Top Thrill Dragster.

My Reply to this, I am a 6'5, 450 Pound Male. I have gone to Cedar point and went with my group. For a person who has never been to their website PRIOR to attending the Amusement Park. I would suggest that Cedar Point list a Guideline at the Entrance to the park, Before you get to the Ticket Counter and also list it in their Coupon Books and Brochures that they post in countless Rest Areas, AAA Travel Agencies, Grocery Stores, Etc. The same saying listed above. So that when people get in line for their tickets, they can make up their mind BEFORE purchasing tickets. I know myself from attending these parks that it can be embarrassing in front of friends and people in line and a waste of your day, waiting 1-2 hours before finding out your overweight or too tall to ride. The Park should also state at the ENTRANCE gate of each ride the SAFE Maxinum Height and Weight Requirements. Just as they do when they say Don't ride this ride if you have past Neck, Back Injuries, Surgeries, etc. I am sure with this information in mind. It will offer a solution and make everyone's amusement park experience a better one.

MY 2 CENTS: Another suggestion for people who like to complain about Amusement Parks, why don't you do Mystery Shops for companies that do Amusement Parks. Then the Amusement Park will really be listening to what you have to say and not no employee or manager, who really don't care what you have to say.

CEDAR POINT TIPS - Guests of Exceptional Size
http://www.cedarpoint.com/public/trips/tips.cfm

All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned and fastened properly to allow guests to ride.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, males who exceed 6'2", and those who exceed 225 pounds, have a 40" waistline or 52" chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions, so it is impossible to determine exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Wave Swinger, Wicked Twister and Top Thrill Dragster.

Maximum recommended weight limits are posted on Camp Snoopy rides, Chaos, Millennium Force, Monster, Power Tower, Scrambler, Super Himalaya, Troika, Wave Swinger, Wicked Twister, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Millennium Force, Raptor, Wicked Twister and Top Thrill Dragster.

My Reply to this, I am a 6'5, 450 Pound Male. I have gone to Cedar point and went with my group. For a person who has never been to their website PRIOR to attending the Amusement Park. I would suggest that Cedar Point list a Guideline at the Entrance to the park, Before you get to the Ticket Counter and also list it in their Coupon Books and Brochures that they post in countless Rest Areas, AAA Travel Agencies, Grocery Stores, Etc. The same saying listed above. So that when people get in line for their tickets, they can make up their mind BEFORE purchasing tickets. I know myself from attending these parks that it can be embarrassing in front of friends and people in line and a waste of your day, waiting 1-2 hours before finding out your overweight or too tall to ride. The Park should also state at the ENTRANCE gate of each ride the SAFE Maxinum Height and Weight Requirements. Just as they do when they say Don't ride this ride if you have past Neck, Back Injuries, Surgeries, etc. I am sure with this information in mind. It will offer a solution and make everyone's amusement park experience a better one.

MY 2 CENTS: Another suggestion for people who like to complain about Amusement Parks, why don't you do Mystery Shops for companies that do Amusement Parks. Then the Amusement Park will really be listening to what you have to say and not no employee or manager, who really don't care what you have to say.

CEDAR POINT TIPS - Guests of Exceptional Size
http://www.cedarpoint.com/public/trips/tips.cfm

All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned and fastened properly to allow guests to ride.

Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. This may apply, but not be limited to, males who exceed 6'2", and those who exceed 225 pounds, have a 40" waistline or 52" chest or females who exceed 200 pounds or wear size 18 or larger. Each person has different body proportions, so it is impossible to determine exact size and weight.

Our larger guests may experience difficulty on Blue Streak, Chaos, Corkscrew, Disaster Transport, Mantis, Mean Streak, Millennium Force, Mine Ride, Power Tower, Raptor, Wave Swinger, Wicked Twister and Top Thrill Dragster.

Maximum recommended weight limits are posted on Camp Snoopy rides, Chaos, Millennium Force, Monster, Power Tower, Scrambler, Super Himalaya, Troika, Wave Swinger, Wicked Twister, RipCord and most Soak City attractions.

You may enter the ride via the exit to ensure the restraints function properly prior to waiting in line. We have test seats at Millennium Force, Raptor, Wicked Twister and Top Thrill Dragster.

My Reply to this, I am a 6'5, 450 Pound Male. I have gone to Cedar point and went with my group. For a person who has never been to their website PRIOR to attending the Amusement Park. I would suggest that Cedar Point list a Guideline at the Entrance to the park, Before you get to the Ticket Counter and also list it in their Coupon Books and Brochures that they post in countless Rest Areas, AAA Travel Agencies, Grocery Stores, Etc. The same saying listed above. So that when people get in line for their tickets, they can make up their mind BEFORE purchasing tickets. I know myself from attending these parks that it can be embarrassing in front of friends and people in line and a waste of your day, waiting 1-2 hours before finding out your overweight or too tall to ride. The Park should also state at the ENTRANCE gate of each ride the SAFE Maxinum Height and Weight Requirements. Just as they do when they say Don't ride this ride if you have past Neck, Back Injuries, Surgeries, etc. I am sure with this information in mind. It will offer a solution and make everyone's amusement park experience a better one.

MY 2 CENTS: Another suggestion for people who like to complain about Amusement Parks, why don't you do Mystery Shops for companies that do Amusement Parks. Then the Amusement Park will really be listening to what you have to say and not no employee or manager, who really don't care what you have to say.

Robert,
Actually yes... I am a 40% disabled vet. So, there yah go with assumptions. I served for 10 years. In those 10 years I never saw CP or any other company (other than those with defense contracts) serving there with me.

I stand by my belief that America stands for the individual. Look at the Dec. of Indepenance and the Constitution (and Amendments). "We the People..." Not "We the Corporation..." So, I still will believe that America is based upon the respect of the individual.

If you want to talk history... you can easily go to South America and the Middle East. Countries that sold their souls to Fruit companies and Oil companies. Ask the people there. Do you think that the people in Cuba chose Castro just because he wore a beard? No, it was because the government was so corrupt and ignored the people. Maybe that is why America hasn't had these problems?

Are all companies bad? Of course not. But without the respect of the individual it is a country that I wouldn't want to live in. (Okay Robert... Yes. I have lived in countries where individual rights weren't valued... they were cesspits and in no way shape of form had anything near something like CP).

My objection was the vicousness of the attack against someone that was "large." Again, so you don't attack me for being too sensitive about my weight... I am 6' and weigh 140lbs.

Did I attack the company? No. Did I say that the person deserved a refund? No. Did I say that CP or any other company wasn't allowed to do what they want? No.

As far as your fries go... that is a personal choice. If they were unedible then you would be silly to NOT take them back. However, you seem to be very happy with taking whatever is given to you and liking it or lumping it. Good for you.

What does a parent buying a toy have to do with this? Focus, focus, focus. Keep it to either apples or oranges.

Pop quiz? Cool. I love those. Yeppers... did read them terms for posting to this cite (sic). Been posting before and I have absolutely no idea where you are going with this... so surprise me!

Question: "who has exclusive jurisdiction over any disputes arising out of this posting??"

My answer: Not you or me.

To Darren - Neenah, Wisconsin
U.S.A.

You wrote "Speaking of what is typically American... I don't believe that rolling over to corporate America is what made this country great. Shame on you! It is America's belief that individuals have value. After all, it is individuals that die in our wars so that companies are allowed to have the freedom to do business." First of all, Have you picked up a weapon and stood post to defend the U.S.A.??? I think not! So your next mistake was to state "our wars" You did not fight in any war/police action that the U.S.A. was involved in. Unless less you mean the civil war? Wait no that was too long ago. Second, you state what America's belief is.... really, how are you qualified to know want 300 million think. Cedar Point is one of the biggest symbols of the American way of life. You choose to pay to enter the park. Then you choose which ride to get on, or not ride. So one person was not happy. How many other people entered the park that day and had fun. What about when a crankey kid cries because mom or dad will not buy the toy that the child wants, does CP have to give there money back because that family did not have a good time? By the way I purchased some fries, but one was a little over done. Do you think that CP will refund 10 cents for that one fry? I live 56 miles from the park and have seen the traffic signs on the road way listing the FM channel that gives you CP traffic info and other park information. I guess the internet, ad fliers,newspapers,CNN, and an FM station isn't enough for the poor boy who can't read, hear, or see. What more do you want? Notice to all consumers, read the fine print.. or more so read the contract, look up the terms prior to paying or you sign on the dotted line..... I think it's call being an adult. Use the round bubble located on top of your body. Final question did you read the terms for posting a rebuttal on this cite??? pop quiz who has exclusive jurisdiction over any disputes arising out of this posting??

I will say it again Cedar Point is the Greatest Place. I have been to Disney and I like Cedar Point. This is where I have been going since the age of 6. I'm not saying that nobody knows this, but when you go on vacation. Everyone should inquire about the destination you are going to and find out what all you can about your destination.

This is what I tell my travel clients when they are looking to go on trips. I tell them they wouldn't go to the carribean without first finding out the best time to go. Hurricanes are out there Between Sep.-Nov.
So please whoever is going to travel check the place first. If any of you need help with a destination let me know. [DELETED]

My husband and my brother recently visited Cedar Point and my husband (who is a muscular guy) was also told he couldnt get on certain rides. We also were not aware of the restrictions. We must have missed those somewhere between WORK, KIDS, SCHOOL, and other daily activities. My husband was embarrassed as well. He said he won't go back. And we have went there every summer since forever. We understand there are safety issues, however maybe they could make the rides to accomidate more people. Not everyone is the same size. My husband is not fat, just muscular and he couldn't enjoy the same rides as others. I think they will lose alot of business. Glad to hear he wasnt the only one tho, like I said he was quit emabarrased.

I've read with interest the original report and all of the rebuttals. I can see both sides of the issue and offer my humble opinion in return. Amusement parks rarely give out refunds or certificates that entitle guests to come back at a later date.

Most park brochures that are handed out clearly state that in most cases there are no refunds. Yes we live in the age of the internet, but still not everyone has access to a pc. Part of the problem lies in the fact that although they do publish the height/weight restrictions online and in their brochure, they are not specific.

I think that simply stating "height/weight" does not go far enough. I'm sure they have an idea of the cutoff (for lack of a better term) between what is and is not acceptable for certain rides. So for instance rather than saying there are height/weight restrictions, state it clearly: this ride cannot accommodate guests over X feet tall or over X pounds.

That would take some of the guesswork out of it. They do it for minimum height restrictions, so why can they not do it for maximum? Sure there will be people who will disregard it, but that's their stupidity. I've been in many lines where I've seen children clearly not tall enough to ride, yet the parent takes a chance anyway thinking the "person with the pole" will let them on anyway. Alot of times it ends with an argument between the parent and the park employee who is simply doing his/her job.

Another possible suggestion and not a very expensive one considering the number of booths at the gate is to post signs on each booth with their height/weight restrictions (not the vague one but specifics) since alot of people don't bother to read the brochure or reserarch the park on the internet.

But expecting the park to refund a guest's money simply because they cannot get on the 2 rides they wanted to ride on is a bit much. While Disney will bend over backwards to please a guest, even they don't refund admissions much. I spent a week at Disneyland over a holiday season when attendance was at its peak, and the line to the complaint area rivaled some of the ride lines.

Most were demanding their money back because the lines were so long that they were spending all their time waiting & not riding. I happened to be with a person who was doing a currency exchange therefore I witnessed numerous guests with the same complaint, and while they did try to accommodate them, not once did I see where they were given refunds or passes to come back on another day.

I completely understand and agree with CP's decision to restrict rides at their park based on height/weight requirements, however I have noticed their attention to the consumer's needs has gone downhill. Living in Ohio for most of my life I have visited Cedar Point countless times, and until recently been very happy with their service and thrill-rides. I recently returned home from this summer's trip to cedar point. My sister and brother-in law were visiting from Florida so we decided to go together and stay at a cedar point resort.

At this point I have to remind you that in 1958 Roose and Legros (Owners of Cedar Point) decided to focus on turning Cedar Point into the Disneyland of the Midwest. It's no question why Disney's Theme parks drew/draw such large numbers every year, their customer service and superior quality.In fact you can stay at a Disney resort for as low as $60 a nite if you know where to look! That includes the ability to access all the amenities the more expensive resorts offer, as well as parking, and free bus service ANYWHERE on disney property.

Got a problem at Disney? Guess what, they REALLY go out of their way to help resolve the issue!

Cedar point seems to be falling short of the bar on their end. The fact is there are going to be people who do not know about the restrictions, and Cedar Fair stated in a press release shortly after purchasing Six Flags in Geauga County Ohio that Cedar Point was intended to be a resort where people stayed overnite, where most of it's other parks were generally billed as a one-day ticket.

So there are going to be alot of out-of-towners who may not be aware of the NEW restrictions. (especially if they have visited the park before the restrictions were implemented) Stay at a cedar point resort and you will quickly see the lack of customer service. 50 surecharges for LOCAL and 800 calls, no transportation to the park, and no parking pass unless you purchase one of their high priced "discount" packages that cost more than a regular ticket purchased with a pepsi can.

Before I get the flame posts back on this please remember, I AGREE with the height/weight restrictions, however I think the original complaint is a customer service issue. Anyone who owns a business knows that if you have a customer who is not satisfied with your service, they should get a refund because return customers make the majority of profit for most businesses.

I've read some posts with some very good suggestions for Cedar Point to take into consideration. If you are going to restrict customers from certain services, simply charge them a different rate, give them a hand stamp so if they try to board a restricted ride they will not be allowed. If someone KNOWS they did not pay to ride certain rides then they are not as likely to be upset about not getting to ride them, but they can still enter the park, ride all the other fantastic rides cedar point has to offer, and ,if they're in a group, other members of the group who fall within the guidelines can still ride the restricted rides.

In an economy where Mcdonalds actually charges you for an extra sauce, and rations out paper napkins, businesses should be focusing on customer service. People have less money for "fun" and "un-necessary" things, and when they are deciding what to spend their money on, which do you think they will do? Spend $60 a nite for 5-star service at Disney's Magic Kingdom plus $54 for a park hopper pass, or $127 a nite for Cedar Point's CHEAPEST hotel with no transportation or access to other facilities plus $45 admission?

I am shocked at the level of spite and venom from the people posting here... it is a conflict between and individual and a corporation and you all have used it as an invitation to despicably attack someone.

Some start off trying to be reasonable but within a sentence or two there is childish name calling of fatso and what have you. Such immaturity is astonishing and I hope that you all feel better for getting it out of your systems. I really do.

Speaking of what is typically American... I don't believe that rolling over to corporate America is what made this country great. Shame on you! It is America's belief that individuals have value.

After all, it is individuals that die in our wars so that companies are allowed to have the freedom to do business.

I will continue to believe that it is the single person out there, whether they be "fat", "black", "poor", or whatever other label you can use to justify your loathing of others.

Just remember, there is something about youself that I am sure others hate... but they are adult enough to allow you to be who you are.

Please grow up to the level of maturity that you expect of your children.

My husband brought home a brochure about Geauga Lake, which is near Cleveland. That brochure states that there are height and weight limits. I'm sure Cedar Point would have the same.

Get over yourself. Doesn't your little boy have Internet access?

To the woman with the weight challenged boy. I have been to Cedar Point since I was 10 and I'm now in my 30's. I haven't been there since I was 25 and I'm now heavy set 200 pounds and I knew to go online or call to find out ride restrictions.
It's just common sense (something you lack) to find these things out. Every place is different and Cedar Point is not going to give refunds of that nature or the weather back. The weather there Is very iffy because of Lake Erie. I went there one year with my grandparents which are now passed. It rained the whole time we were there and at first I was upset that I couldn't go on the roller coasters. I know I went there since I was 10 but I was going every 5-6 years not every year. I did not let the rain damper my fun. So I couldn't go on anything. While everyone was seeking shelter in the stores and showes with their sad faces I was walking and running in the rain showing them that we were all at a very fun amusement park. And even though it was raining you can still have fun. Some more people came out to join me. So it doesn't matter if it's the weather, or your weight challenged, pregnant, or any other reasons why you can't go on the rides doesn't mean you have to give up your fun, mam with that son; life is too short so we have to cherish it through good times and bad. I'm sorry that they did not give you a refund, but it did state their policy on their website and you don't have to be clairovoyant to see it. If they gave a refund to everybody that complained about the weather, their weight or anything else Cedar Point would go bankrupt. The same for any amusement park including disney. Cedar Point must not be all that bad I keep going and they have been around since around 1960's.

Juli, you dont get out much, do you? Anytime you are going somewhere like CP or ANY amusement park for that matter, it is imperitive to do a little research in order to avoid disappointing situations like your sons. It's called vacation planning. I'll bet they called the hotline to check the weather at CP before they left. Had they bothered to check the website as well, they would have been more than aware of the new rule. The size restriction was not just a locally broadcasted thing, it was on cnn.com, among other national news sites and tv stations. So your ridiculous comment about wasting time on the computer, pointless, just like your equally ridiculous rebuttal. Just a moronic response to getting called out on a whiners report. In your position, I would have found that my 'wasted time on the internet' would have been highly beneficial to making the most of my trip, instead of making a spectacle of myself at the park.

CP is world renowned park, not a bumpkin place that caters to people such as yourself. You cant expect to be treated differently than any other patron of the park. If a pregnant woman goes there and claims not to know that coasters are not for pregnant women, then tries to get her money back, I'll bet she wouldnt get hers back either. Rules are rules, and they shouldnt be changed because of your sons ignorance to them.

And why am I not surprised that you have no doubt your son didnt cause any trouble? You sound like one of those 'my kid wouldnt do that' parents. The fact remains, YOU werent there, YOU didnt hear the conversations, YOU werent a victim. If he wanted to make a report, he should have done it himself. Since you only have time to do WORK on the computer,does your boss consider this to be "work'? Or are you one of those welfare mongers who thinks sitting at home is work? Wouldnt surprise me in the least.

Crawl out from under your rock on occasion and get in touch with the real world. CP isnt responsible for the ignorance of the general public when it comes to their rules. It is the responsibility of the customer to make sure they understand policies and procedures. It is people like you that are the reason they have "Ride at your own Risk' signs up at amusement parks. Get over yourself and dont bother trying to insult me with your witty repertoire of comebacks. It sounds to me like I'm not the one with the third grade mentality. Get a life.

It was only in all the major newspapers about new height/weight restrictions on roller coaster rides.

Your son is the more sensible one here--he's chosen to just let it go. Perhaps you could take a lesson from him.

And on the contrary it's not an American attitude to just settle, it actually seems to be more or less your attitude that a private corporation somehow owes you something just because you change your mind.

Get over yourself and freaking move on! It's only $50--and not even YOUR $50!

And before I forget, are you all dense enough that you don't think my son (and I) have learned a most valuable lesson about wasting our money on places like this in the future, without first wasting valuable time learning the here-and-there rules? Who whould've thought you had to do research to take a vacation and visit an amusement park...I never heard of such a thing. Just because somebody has computers does not mean EVERYBODY has them or feels a need to do anything but use them for WORK. Thanks for the lesson in required time-wasting.

Remember, I didn't say they needed their money back; I would've been completely satisfied if CP had given replacement tickets so the three Ohioans could take a smaller friend in my son's place on another visit.

Why did they go to ride TWO RIDES? Because they're kids, I guess. They've ridden amusement rides in lots of places, without incident of this kind. Most of the rides at CP are the same as (or similar to) rides they already know; they went for several hours of intense "around and around" on something new and exciting.

Frankly, I'm proud that he didn't "settle" and waste one day of his too-short vacation doing things he doesn't want to do. That's the mentality in America these days, for the most part: Can't get what you want? Settle for what we'll give you!!! That's rubbish. We as consumers deserve better. But until EVERYONE stands up for what is right, well, we'll get what YOU are willing to accept....second best. What a tragedy.

Again, it's not an issue right now, because it doesn't apply to you. My son is long over this already...I'm the one who thinks these kids got screwed, and I think Cedar Un-Fair and Cedar Pointless owe it to them to make it right. Perhaps he knows better than his mother that to wait for some complanies to do the right thing is a pointless wait indeed.

Happy Shopping, SUCKERS!

For all of your information, those of you who are so worried about why I filed the report and not my son, simple: I have computer access readily available 24/7 and also have much more time for dealing with trivial nonsense like this than he does. And this is the utmost in trivial nonsense. Thanks for your concern.

I guess his friends, who live nearly 2 hours from the attraction, are responsible for clarvoyantly knowing what the rules are or how they have changed; sorry, we here in FL did not get that memo. These kids all have jobs and school to tend to--recreation is an after-thought, not the sum total of their lives.

Any of you can tell me the minutiae of Busch Gardens Tampa's attractions, like how tall one must be to ride their newest coaster? Highly unlikely. Using your (foolish) logic, you should.

I am certain my son handled himself with decorum fitting the situation, as he always does. And he was not the only one who told me about the offensive attitudes of the help at Cedar Pointless. I'm sure he handled himself at least as well as the geniuses who criticized their opinions (not the facts as stated) here.

I am not interested in your opinions or other drivel about this situation; it is posted here for the information of other helpless consumers who would otherwise find themselves in my son's situation. I don't intend to engage in an ongoing debate--I'm just providing a public service Cedar Pointless does not do its own guests. Somebody somewhere will thank me profusely when they save a couple of hundred bucks. If they know they can't ride before parting with their money, then fine; nobody should get soaked for not knowing something as trivial as this.

I'm sorry someone fell out of a coaster and died, but it was not smart to bypass the vehicle safety restraints in order to get his money's worth from that amusement park. Perhaps if they'd given that man's money back when he asked, he'd still be alive today. My son, fortunately, is smart enough to follow safety guidelines. What a shame Cedar Pointless management does not have the professional saavy to realize that, when a customer realizes in 60 minutes that what they paid for is not what you have to offer, he/she DESERVES their money back. It's the DECENT thing to do. Not REQUIRED, but DECENT. And Cedar Pointless is NOT DECENT, obviously; it's a bumpkin place for people who can't get to the REAL attractions in this world, those that respect guests who aren't educated enough about what they've purchased to restrain themselves from unjust enrichment.

I happen to know that the B&M company from Switzerland who built Universal's coasters had no trouble putting "oversized" seats (2 per ride vehicle) on their rides, and perhaps the next time an amusement park wants to buy an attraction, they should consider the good of ALL PATRONS and buy from companies with products serving a diverse clientele. In a country with 65% of the population overweight to obese, I should think Cedar Un-Fair would smarten up. Sure, CP can't retrofit the existing rides, but they shouldn't be jerks after the fact, either, and they were in this case.

Say what you want about "fatasses" (wow, are YOU a genius or what???? Third grade mentality if I ever heard it), but I'm sure there are more than a few corn-fed big guys in Ohio who have the same trouble. I just hope they don't waste their money on Cedar Pointless unless they know in advance that they're paying for a less-than-whole park experience (and who should do that?).

For those of you who don't know why he couldn't just ride "all those other (two-bit) rides," well, when you go out to eat and you're hungry for lobster, do you settle for shrimp if the lobster's all gone? After all, shrimp is seafood, too. Or do you go to another restaurant that is currently offering what you want so you can really enjoy your meal? If you pay at the door of the buffet place with a sign that says, "all you can eat ribs," when you get to the counter and the ribs are gone, do you just suffer in silence when you don't like chicken or steak? Or are you better than my son???? Why should my son have to SETTLE when he spent his hard-earned money? The boy walked to the gate with paid-for ticket in hand, expecting to ride ONLY the two "thriller" rides this place advertised to the general public. He was denied access to what he paid for, therefore, he is due his money back. Plain and simple.

The next time one of you doesn't get what you pay for (though you must ALWAYS get exactly what you pay for since you are so critical!), remember your responses here. GET OVER IT. STUNG. Say OUCH and keep going.

Doesn't anybody have any comment on Cedar Pointless's POLICY? That's the stinker here. The response so far seems to be "settle!" and "why are you writing this instead of him?" I guess none of you are willing to right a wrong on behalf of someone else, eh? Sorry for the people who know you...my son is more fortunate than that.

For all of your information, those of you who are so worried about why I filed the report and not my son, simple: I have computer access readily available 24/7 and also have much more time for dealing with trivial nonsense like this than he does. And this is the utmost in trivial nonsense. Thanks for your concern.

I guess his friends, who live nearly 2 hours from the attraction, are responsible for clarvoyantly knowing what the rules are or how they have changed; sorry, we here in FL did not get that memo. These kids all have jobs and school to tend to--recreation is an after-thought, not the sum total of their lives.

Any of you can tell me the minutiae of Busch Gardens Tampa's attractions, like how tall one must be to ride their newest coaster? Highly unlikely. Using your (foolish) logic, you should.

I am certain my son handled himself with decorum fitting the situation, as he always does. And he was not the only one who told me about the offensive attitudes of the help at Cedar Pointless. I'm sure he handled himself at least as well as the geniuses who criticized their opinions (not the facts as stated) here.

I am not interested in your opinions or other drivel about this situation; it is posted here for the information of other helpless consumers who would otherwise find themselves in my son's situation. I don't intend to engage in an ongoing debate--I'm just providing a public service Cedar Pointless does not do its own guests. Somebody somewhere will thank me profusely when they save a couple of hundred bucks. If they know they can't ride before parting with their money, then fine; nobody should get soaked for not knowing something as trivial as this.

I'm sorry someone fell out of a coaster and died, but it was not smart to bypass the vehicle safety restraints in order to get his money's worth from that amusement park. Perhaps if they'd given that man's money back when he asked, he'd still be alive today. My son, fortunately, is smart enough to follow safety guidelines. What a shame Cedar Pointless management does not have the professional saavy to realize that, when a customer realizes in 60 minutes that what they paid for is not what you have to offer, he/she DESERVES their money back. It's the DECENT thing to do. Not REQUIRED, but DECENT. And Cedar Pointless is NOT DECENT, obviously; it's a bumpkin place for people who can't get to the REAL attractions in this world, those that respect guests who aren't educated enough about what they've purchased to restrain themselves from unjust enrichment.

I happen to know that the B&M company from Switzerland who built Universal's coasters had no trouble putting "oversized" seats (2 per ride vehicle) on their rides, and perhaps the next time an amusement park wants to buy an attraction, they should consider the good of ALL PATRONS and buy from companies with products serving a diverse clientele. In a country with 65% of the population overweight to obese, I should think Cedar Un-Fair would smarten up. Sure, CP can't retrofit the existing rides, but they shouldn't be jerks after the fact, either, and they were in this case.

Say what you want about "fatasses" (wow, are YOU a genius or what???? Third grade mentality if I ever heard it), but I'm sure there are more than a few corn-fed big guys in Ohio who have the same trouble. I just hope they don't waste their money on Cedar Pointless unless they know in advance that they're paying for a less-than-whole park experience (and who should do that?).

For those of you who don't know why he couldn't just ride "all those other (two-bit) rides," well, when you go out to eat and you're hungry for lobster, do you settle for shrimp if the lobster's all gone? After all, shrimp is seafood, too. Or do you go to another restaurant that is currently offering what you want so you can really enjoy your meal? If you pay at the door of the buffet place with a sign that says, "all you can eat ribs," when you get to the counter and the ribs are gone, do you just suffer in silence when you don't like chicken or steak? Or are you better than my son???? Why should my son have to SETTLE when he spent his hard-earned money? The boy walked to the gate with paid-for ticket in hand, expecting to ride ONLY the two "thriller" rides this place advertised to the general public. He was denied access to what he paid for, therefore, he is due his money back. Plain and simple.

The next time one of you doesn't get what you pay for (though you must ALWAYS get exactly what you pay for since you are so critical!), remember your responses here. GET OVER IT. STUNG. Say OUCH and keep going.

Doesn't anybody have any comment on Cedar Pointless's POLICY? That's the stinker here. The response so far seems to be "settle!" and "why are you writing this instead of him?" I guess none of you are willing to right a wrong on behalf of someone else, eh? Sorry for the people who know you...my son is more fortunate than that.

For all of your information, those of you who are so worried about why I filed the report and not my son, simple: I have computer access readily available 24/7 and also have much more time for dealing with trivial nonsense like this than he does. And this is the utmost in trivial nonsense. Thanks for your concern.

I guess his friends, who live nearly 2 hours from the attraction, are responsible for clarvoyantly knowing what the rules are or how they have changed; sorry, we here in FL did not get that memo. These kids all have jobs and school to tend to--recreation is an after-thought, not the sum total of their lives.

Any of you can tell me the minutiae of Busch Gardens Tampa's attractions, like how tall one must be to ride their newest coaster? Highly unlikely. Using your (foolish) logic, you should.

I am certain my son handled himself with decorum fitting the situation, as he always does. And he was not the only one who told me about the offensive attitudes of the help at Cedar Pointless. I'm sure he handled himself at least as well as the geniuses who criticized their opinions (not the facts as stated) here.

I am not interested in your opinions or other drivel about this situation; it is posted here for the information of other helpless consumers who would otherwise find themselves in my son's situation. I don't intend to engage in an ongoing debate--I'm just providing a public service Cedar Pointless does not do its own guests. Somebody somewhere will thank me profusely when they save a couple of hundred bucks. If they know they can't ride before parting with their money, then fine; nobody should get soaked for not knowing something as trivial as this.

I'm sorry someone fell out of a coaster and died, but it was not smart to bypass the vehicle safety restraints in order to get his money's worth from that amusement park. Perhaps if they'd given that man's money back when he asked, he'd still be alive today. My son, fortunately, is smart enough to follow safety guidelines. What a shame Cedar Pointless management does not have the professional saavy to realize that, when a customer realizes in 60 minutes that what they paid for is not what you have to offer, he/she DESERVES their money back. It's the DECENT thing to do. Not REQUIRED, but DECENT. And Cedar Pointless is NOT DECENT, obviously; it's a bumpkin place for people who can't get to the REAL attractions in this world, those that respect guests who aren't educated enough about what they've purchased to restrain themselves from unjust enrichment.

I happen to know that the B&M company from Switzerland who built Universal's coasters had no trouble putting "oversized" seats (2 per ride vehicle) on their rides, and perhaps the next time an amusement park wants to buy an attraction, they should consider the good of ALL PATRONS and buy from companies with products serving a diverse clientele. In a country with 65% of the population overweight to obese, I should think Cedar Un-Fair would smarten up. Sure, CP can't retrofit the existing rides, but they shouldn't be jerks after the fact, either, and they were in this case.

Say what you want about "fatasses" (wow, are YOU a genius or what???? Third grade mentality if I ever heard it), but I'm sure there are more than a few corn-fed big guys in Ohio who have the same trouble. I just hope they don't waste their money on Cedar Pointless unless they know in advance that they're paying for a less-than-whole park experience (and who should do that?).

For those of you who don't know why he couldn't just ride "all those other (two-bit) rides," well, when you go out to eat and you're hungry for lobster, do you settle for shrimp if the lobster's all gone? After all, shrimp is seafood, too. Or do you go to another restaurant that is currently offering what you want so you can really enjoy your meal? If you pay at the door of the buffet place with a sign that says, "all you can eat ribs," when you get to the counter and the ribs are gone, do you just suffer in silence when you don't like chicken or steak? Or are you better than my son???? Why should my son have to SETTLE when he spent his hard-earned money? The boy walked to the gate with paid-for ticket in hand, expecting to ride ONLY the two "thriller" rides this place advertised to the general public. He was denied access to what he paid for, therefore, he is due his money back. Plain and simple.

The next time one of you doesn't get what you pay for (though you must ALWAYS get exactly what you pay for since you are so critical!), remember your responses here. GET OVER IT. STUNG. Say OUCH and keep going.

Doesn't anybody have any comment on Cedar Pointless's POLICY? That's the stinker here. The response so far seems to be "settle!" and "why are you writing this instead of him?" I guess none of you are willing to right a wrong on behalf of someone else, eh? Sorry for the people who know you...my son is more fortunate than that.

You know i am a big person, (5'10 275) and i love parks like that and I went to six flags this year and fit on all the rides with no problem. I have been to cp as well and i had no problem getting on rides all except for 2. They couldnt get the safty harnes to latch properly and FOR MY SAFTY had me get off the ride, sure it was alittle embarrsing and it sucked but i rather be embarressed then not be locked in the right way and fall out and die mid ride! So tell your son to get over himself, there is plenty of rides he could have gone on HE was the one who chose not to!

If your son's friends were so CedarPoint savvy, they would have paid attention to the CP website, and the news in their area. CP has NOT kept secret the fact that people over a certain size may not be able to ride certain rides. And it's because of the fatso that tried to squeeze his fat self into a ride at Six Flags, couldnt properly fit and jerry-rigged his seatbelt to fit, then fell out of the coaster and died. This happened THIS YEAR a few months ago. I'm sure that CP has plans to make larger seats available for the fatasses of this country so they will stop whining about how they're discriminated against because of their size. However, they havent been able to do it yet. While your son sounds like a very tall boy, if he cant fit, he cant fit.

Again, this hasnt been a secret. They've been telling people of the restrictions in more than one way so maybe your son and his friends should have checked before they went. Being a large person (6'7 300lbs) my dad has alot of restrictions as well and we always check before we go somewheremajor to make sure he can participate if he so chooses. Your son needs to grow up and get used to doing that for himself, not having mommy do it for him. Because CP hasnt kept the restrictions secret, I dont think they should have given your son and his friends a refund. Why should they get one? Because they didnt pay attention like everyone else? Why should they be exepmt from the rules? This is another classic case of a whining consumer who thinks the rules dont apply to them. While the CP employees were rude (IF, in fact, those were true responses from them)and I dont condone poor customer service, the rules are the rules and thats that. He isnt the first person this year who has waited in line and then told they couldnt ride, and he wont be the last.

Also, since you got the comments from CP employees second hand from your son, dont you think it'spossible that they were exaggerateda bit? And how do you know your son and his friends didnt get beligerent with the employees first? YOU DONT. Dont give me the my-son-wouldnt-do-that crap either. Young people will be young people and these days they have no respect for rules, authority, or the law. CP is a nice park and will not lose any sleep overthis I assure you. There are too many people willing to follow the rules that will go.

Sorry your son had such a bad experience. Cedar Point does mention on it's website restrictions for guests over 6'2'' or over 225 lbs. http://www.cedarpoint.com/public/trips/tips.cfm
I have to say, though, that it is ridiculous for your son to go to an amusement park, pay $50 admission and only intent on riding 2 rides. Also, a complaint might be a little more credible if your son were to write it himself instead of letting his mommy do it for him!